No.229 Baishan Street, Erdaobaihe Town, Antu, Jilin, ChinaView Hotel Details
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Changbaishan Yunju Hotel Guest Reviews
4.7/5
Outstanding
541 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(541)
Positive reviews(526)
Reviews with photos/video(150)
Friendly front desk staff(51)
Delicious breakfast(39)
Offers pick-up/drop-offs(21)
Close to scenic area(18)
Well designed(13)
Well decorated(11)
Nice toiletries(9)
Tasty coffee(5)
Negative reviews(15)
岚鑫
Jade Double Bed Room
Stayed in Sep 2024
Solo travelers
12 review
4.5/5
Great
Posted on Oct 5, 2024
Overall is a very well experience especially with the reception being very kind to allow for early check in.
Response from Property: Dear guest,Thank you so much for your wonderful review! We are delighted to hear that you had a great experience, especially with our kind reception staff allowing for early check-in. Your satisfaction is our top priority, and we are glad we could meet your needs. We look forward to welcoming you back again soon.
SH.1
Boiled Rain Twin Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Hotel staffs were very friendly and helpful during our stay. They were professional and always smiley whenever we got back hotel. Especially yu min 于敏 wang jing王晶, they helped with our smooth check in and check out and my many enquires. Requested for late check out for 30mins and they gave me 1 hour instead, really appreciate for that!!!
We were surprised with the little gift pack from the hotel. It’s the local tea leaves and volcanos rock!! It’s something so unique and interesting as a gift!
It’s one of the best hotels I would say!! Room was spacious, clean and smart. The layout and lighting of the room make our stay very comfortable and convenient. Breakfast was delivered right to our room in the morning at our specific timing. This saves us effort to make our way to the dining place for breakfast when we can enjoyed it in our room.
The laundry room was definitely a huge plus for us. Totally free of charge for washing and drying clothing.
The stay was so great and we decided to extend one more night. Location is near the town area. Either flag for taxi or ask the receptionist for help would be a better option. It’s very convenient to roam around the area as taxi is widely available. Overall it was an awesome and enjoyable stay.
6/12
Response from Property: Dear guests, Xiaoyun is very excited to see your five-star praise. Thank you very much for your five-star praise. Xiaoyun will not be arrogant or impatient, will not forget her original intention, and will serve every family member who comes here attentively. I look forward to meeting you next time.
Christian
Jade Double Bed Room
Stayed in Jul 2024
Couples
4 review
4.2/5
Very Good
Posted on Jul 7, 2024
The location of the hotel is just great. Very convenient to arrive with taxi or leave to the Changbai Mountain entrance.
Also close to the city.
But the room was interesting. Clean, good, but: The WiFi was not working and it was known to the hotel staff, but no one ever cared about it to fix it.
The AC was not working at all. Sleeping at 26 degree was hard.
Breakfast was typical local food. Very delicious. Western breakfast we cannot recommend. The butter was already to old and could not be eaten anymore. Toaster toasted on side too hard (burned) and the other side nothing.
So, all in all a good hotel for a short stay (weekend).
Response from Property: Thank you very much for your review. Regarding the air conditioner problem, Xiaoyun solved it. The air conditioner was scrapped. Xiaoyun replaced it with new equipment and restored the normal operation of the air conditioner. This problem has been solved. The network problem was that the external network cable was disconnected. , we have contacted the relevant departments and have repaired it. We are really sorry for the inconvenience caused to your stay. We also hope that you will give Xiaoyun a chance to make corrections. We look forward to your stay again and experience Xiaoyun's highest standards of reception and service.
Phyllis
Boiled Rain Twin Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 16, 2024
Very comfy stay, walking distance to 北坡entrance, eateries, parks, etc.
LouiDu
Chuxiu Double Bed Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The hotel is located next to the Changbai Mountain North Slope Distribution Center. The rooms are spotlessly clean and the service is excellent. If you need anything, the front desk can directly ask the robot to deliver it immediately. The toiletries are all from Oulong. It is a 100-point praise. Before leaving, we were given volcanic rocks as a gift. It was a very comfortable hotel experience. If you go to the north slope of Changbai Mountain to see Tianchi, you must stay here.
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Guest User
Chuxiu Double Bed Room
Stayed in Oct 2024
Other
8 review
5.0/5
Outstanding
Posted on Oct 27, 2024
1. Facilities
The hotel facilities are first-class. The whole house intelligent system, from lighting control to curtain opening and closing, can be easily operated, full of technology, adding a different kind of fun to the stay. The room is spacious and bright, with a reasonable layout, making people feel extremely comfortable as soon as they enter. The shower facilities are even better, with strong water flow and stable temperature, which can instantly wash away the fatigue of the journey. The furnishings in the house are brand new, the furniture is of high quality, and every detail from bedding to decoration shows the hotel's intentions.
2. Service
The hotel's service is even more amazing. From the beginning of check-in, the staff was warm and thoughtful, smiling and welcoming, making people feel like spring breeze. They patiently answered various questions and provided detailed travel suggestions, which provided great help for our itinerary arrangements. During the stay, any needs can be responded to in a timely manner, and the customer is truly respected.
3. Environment
The surrounding environment of the hotel is beautiful and the air is fresh. It is very close to the distribution center of the north slope of Changbai Mountain and can be reached on foot, which is convenient and quiet. The interior decoration of the hotel is elegant and atmospheric, creating a warm and comfortable atmosphere. The public areas are clean and tidy, with green plants dotted in them, making people feel happy.
4. Hygiene
The hygiene is impeccable. The room is clean, spacious and tidy, spotless. The bedding is as white as snow, exuding a fresh breath. The bathroom is also very clean and has no odor. The hotel's strict control of hygiene makes us feel safe and assured.
In short, Changbaishan Yunju Hotel has performed well in facilities, services, environment, hygiene and other aspects, and is definitely worthy of five-star praise. It is highly recommended to every friend who comes to Changbai Mountain for tourism. I believe you will also leave good memories here.
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6/9
Response from Property: Dear guest:
Thank you very much for your high evaluation of our Changbaishan Yunju Hotel! Every word of your praise is the best affirmation of our efforts.
Regarding facilities, we are very happy that the whole house intelligent system can add fun to you. The carefully selected furniture and furnishings are designed to make guests feel comfortable and quality. We are very pleased to see that you are so satisfied.
In terms of service, we always take enthusiasm and thoughtfulness as our criterion. We are also honored to be able to help you with your trip. It is our duty to respond to guests' needs in a timely manner, and it is our purpose to respect guests.
The beautiful surrounding environment and convenient location are one of our major advantages. The elegant and atmospheric interior decoration and clean and tidy public areas are also to create a warm and comfortable atmosphere for guests.
In terms of hygiene, we have been strictly controlling it, just to make guests feel safe and assured.
Thank you again for your good comments and recommendations. We look forward to your visit again. Let us create more beautiful memories together.
Guest User
Pillow Rosy Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 26, 2024
It is very close to the Beipo Distribution Center and can be reached on foot. The whole house is smart. The room is clean, spacious and tidy. The shower facilities are very good. The furnishings in the house are very new. It is exactly the same as the introduction picture. I like it very much
Original TextTranslated by Google
Response from Property: Thank you very much for your review! We are glad that you had a good time at Changbaishan Yunju Hotel.
As you said, the location of the hotel is indeed very convenient, close to the Beipo Distribution Center, making your travel easier. The whole house intelligent design is also one of our major features, aiming to provide guests with a more convenient and comfortable accommodation experience.
We have been committed to keeping the room clean and tidy, and the spacious space and good layout can allow you to fully relax during your trip. The good performance of the shower facilities is also a reflection of our attention to detail, hoping to wash away your fatigue for the day.
The furnishings in the house are new and consistent with the introduction pictures. This is our promise to the guests. We strive to make every guest feel real and satisfied.
Thank you again for your likes and praise, we look forward to your next visit!
Guest User
Boiled Rain Twin Room
Stayed in Oct 2024
Family
14 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The hotel is very satisfactory. The room is large, clean and tidy, the bedding is very comfortable, the front desk service is also very good, it is very close to the tourist center, opposite is a wetland park, and the offline commercial street is also very close. The room we booked faces a residential area, which is very quiet. The hotel has ample parking spaces, the breakfast is also OK, and the service is very good.
Original TextTranslated by Google
Response from Property: Dear customer: I am very happy to see you are so satisfied with our hotel! We have been working hard to create a comfortable and clean living environment for every customer. We are very proud to hear your recognition of the room size, cleanliness, bedding and front desk service. The hotel's location advantage can bring convenience to your travels, which is what we expect. The quiet community environment, ample parking spaces and good breakfast can make your stay experience even better. We will continue to maintain this enthusiasm and professionalism, continuously improve service quality, and look forward to your visit again!
Guest User
Pillow Rosy Twin Room
Stayed in Sep 2024
Couples
8 review
4.5/5
Great
Posted on Oct 2, 2024
The surrounding environment and location are good. Although it is newly renovated, the quality of the things is not high and the air conditioner cannot be turned on. It is a little hot when sleeping at night. Overall it is OK.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your recognition of our surrounding environment and geographical location. We are deeply sorry for the low quality of the newly renovated items. We will continue to improve and improve the quality of the items. Regarding the trouble caused to you by the inability of the air conditioner to be turned on, we will immediately arrange for professionals to conduct inspections to ensure that similar situations will not happen again. I'm glad that you think it's okay overall. We will continue to work hard to provide you with a more comfortable experience and look forward to your next visit.
Guest User
Point Ink Queen Bed Room
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The hotel is newly decorated, with smart appliances throughout the house, and a small refrigerator with free drinks. It is very close to the Beipo Distribution Center. It's just that the air conditioner can't turn on the cold air in the past two days and it's a little hot. The temperature is OK when you open the window to sleep! Overall good 👍, good reviews!
Original TextTranslated by Google
Response from Property: Dear guest:
Thank you very much for your good comments on our hotel! We are glad that you like the new decoration and smart appliances of the hotel. We hope that the drinks in the small refrigerator can bring you a little surprise.
We are deeply sorry about the problem of air conditioning. Due to the special weather and temperature in Changbai Mountain, we have adjusted the air conditioning to hot air in the past two days, which has caused you some inconvenience. But I am glad to see that you can find the right temperature by sleeping with the window open. We will solve the air conditioning problem as soon as possible to ensure that every guest can have a comfortable stay.
Our hotel has always been committed to providing guests with high-quality services and comfortable accommodation. Your satisfaction is our greatest motivation. Looking forward to your visit again, we will welcome you in a better state!
Thank you again for your support and understanding!
Guest User
Chuxiu Double Bed Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 30, 2024
I went to Changbai Mountain for a tour and did a lot of strategy in advance. After comparison, I chose Yunju Hotel for accommodation. The hotel has a free pick-up service, which is very considerate and makes us feel warm when we first arrive in this city!
Environment: The design style of the hotel is simple and modern, which is popular among young people, and it also has a sense of technology. The public areas and guest rooms are very clean and tidy. The room is large, with complete functional divisions, dry and wet separation, and a considerate makeup mirror, which is very user-friendly!
Service: Sun Ying, the front desk staff, is warm and friendly, and the service is in place. She can meet our accommodation needs as much as possible, which makes us feel thoughtful and considerate!
Location: The hotel has convenient transportation, there is a supermarket next door, there is a wetland park opposite, and it is also close to the distribution center. The location is very superior!
Overall, this trip to Changbai Mountain was very successful, and we were also very satisfied with the accommodation conditions. Thumbs up👍
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Guest User
Pale Mountain Living Suite
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The service of this hotel is great. The room is also very clean and comfortable, and the bedding and toiletries are very comfortable. The location of the hotel is very convenient, and the door is the flower sea mountain gate distribution center Edelweiss. The breakfast is also very nice and highly recommended! ! !
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Guest User
Pale Mountain Living Suite
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The overall experience of this hotel far exceeded my expectations! As soon as I stepped into the lobby, I was attracted by the exquisite decoration and warm atmosphere, and the warm reception of the front desk staff made me feel even more cordial. The room is spacious and comfortable, and the bedding is of high quality, which made me sleep well all night. I especially want to praise their breakfast, which is rich in variety and delicious, with different surprises every day. The hotel has an excellent location, with all kinds of dining and shopping around, and it is very convenient to travel. What impressed me most was their service attitude. Whether it was the front desk, room service or restaurant staff, everyone was smiling and attentive. I once needed to print a document, and the front desk not only helped me quickly, but also provided free printing services, which was really considerate.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high evaluation of our hotel! Your satisfaction is our greatest achievement. We are very happy to see that you are satisfied with the decoration and atmosphere of the lobby and the warm reception of the front desk staff. We have been working hard to create a warm and comfortable environment so that every guest feels at home. It is our honor that the room can make you feel spacious and comfortable, and the bedding can help you sleep well all night. We always focus on quality and strive to provide guests with the best accommodation experience. We are proud of your praise for breakfast. Our chef team carefully prepares a variety of delicacies to bring guests a rich and diverse taste enjoyment. We are also pleased that the geographical location of the hotel can bring convenience to your travel and life. We are committed to providing guests with convenient services to make your journey more relaxed and enjoyable. And service attitude has always been our most important aspect. Every employee greets every guest with a sincere smile and thoughtful service. We are very encouraged to see your recognition of them. It is also what we should do that your printing needs can be met in a timely manner. Looking forward to your visit again, we will continue to provide you with an experience beyond your expectations!
Pudacuo
Boiled Rain Twin Room
Stayed in Sep 2024
Family
1 review
4.6/5
Great
Posted on Sep 21, 2024
The air is fresh, the service is in place, there are many delicious food in the town, and it is very close to Beipo Center. You can walk there. We drove and parked in the Beipo Center parking lot, and it only cost 25 yuan a day.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review! We are happy to hear that you are so satisfied with the air, service and surrounding environment. We have always been committed to providing quality services to our guests, and your affirmation is our greatest motivation. We are honored that the food in our town is loved by you. It is very close to the center of Beipo, which really brings great convenience to everyone's travel. It is very convenient whether walking or driving. The charges for the Bei Slope Center parking lot are reasonable and make your trip more worry-free. We look forward to your visit again and we will continue to provide you with a better experience.
Shuizhongdehuxi
Pillow Rosy Twin Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The streets here feel very good, quiet and clean. It is not far from the North Slope Visitor Center. It is very comfortable to walk there. I was lucky to go up the mountain and the weather was very good. The hotel service staff was kind and gave small gifts. There is a commercial pedestrian street not far away, but one side is under construction and it is a bit deserted. The hotel is a bit inconvenient to take a shower with only one fixed large shower head
Original TextTranslated by Google
Response from Property: Dear guest: I am very glad that you like the street here! The quiet and clean environment can really make people feel comfortable. We are also very happy to provide you with a convenient location not far from the North Slope Visitor Center. We are also very satisfied to see that you enjoy walking there. The weather on the mountain is good, and you are really lucky! Our service staff has been committed to providing guests with a friendly service experience, and we are very happy that the small gift you sent is liked. It is a pity that one side of the surrounding commercial pedestrian street is under road construction, but I believe it will be more lively after the repair. Regarding the inconvenience of having only a fixed large shower head for bathing, we have recorded it and will study the improvement plan as soon as possible to strive to provide you with a better bathing experience when you stay next time. Thank you again for your evaluation and suggestions, and look forward to your visit again.