Jl. Raya Karang Bolong, Cikoneng, Kec. Anyar, Kabupaten Serang, Anyar, Serang Regency, Banten, 42466, IndonesiaView Hotel Details
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Mambruk Hotel & Convention Guest Reviews
4.8/5
Amazing
79 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.7
Service4.8
Cleanliness4.6
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All reviews(79)
Positive reviews(79)
Reviews with photos/video(43)
Awesome stay(25)
Clean and tidy(15)
Great service(12)
Awesome rooms(11)
Loved the view(9)
Great swimming pool(9)
Delicious breakfast(8)
Great location(6)
hifni
Superior Room
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 4, 2024
Pesen high tea seaside dan di layani sama mba Sefiya yg ramah dan helpfull banget mau motoin dan videoin moment special saya bersama keluarga, cocok buat tempat perayaan.
Response from Property: Dear Hifni,
Thank you for choosing Mambruk Hotel & Convention as your place to stay while in Anyer and thank you for taking the time to rate and share your experience.
We are very happy to know that you are satisfied with the facilities and services of Ms. Sefia during your stay at Mambruk.
Thank you again for sharing your experience, we look forward to welcoming you back in the future.
Warm regards,
Lucky Novian β Front Office Manager
Anonymous User
Premier Deluxe Balcony
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 18, 2024
Location is very good, near anyer wonderland and not too far from Cilegon.
Breakfast was Ok, plenty of variety of food and tasted ok.
Some walkways were under construction.
Overall good experience and stay at hotel, will comeback
Response from Property: Dear Valuable Guest,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our breakfast and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue with renovations to our pedestrian areas. We look forward to seeing you on your next trip to Anyer!Best Regards,Lucky Novian - Front Office Manager
Anonymous User
Superior Room
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 27, 2024
The view is stunning, meals and breakfast so so, staff not to friendly and amenities not complete, we hv to asked some missing stuffs
Response from Property: Dear Valuable Guest, Thank you for choosing Mambruk Hotel & Convention as your accommodation during your journey to Anyer. Having you as our guest is a wonderful pleasure especially when you are willing to give us your feedback regarding your stay with us. Your positive review given is highly appreciated. For sure we will share your feedback to the entire team as our motivation in delivering excellent service for our guest. In regards your feedback regarding our staff not to friendly and amenities not complete . Please allow me to express my sincere apologies regarding this matter, and I will make sure that we will train and coach our staff to be more friendly in the future and for uncomplete amenities will inform to department concern to make sure all the amenities is in place during guest check in. Rest assured we commit to improve our facilities as well as our service to make sure our guest have a memorable stay with us. We are looking forward to welcome you back again with us at Mambruk Hotel & Convention. Have a good day Lucky Novian β Front Office Manager
Ade Trianto
Superior Room
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 16, 2024
Always fun back to mambruk.. good location, private beach, great pool, clean room, there is always new facilities improvement
Response from Property: Dear Mr. Ade Trianto,Thank you for stay with us and thank you for your rating ! We are happy to know that you enjoyed our private beach, swimming pool and room as well during your stay at Mambruk.We hope to see you again soon. Warm regards,Lucky Novian β Front Office Manager
Anonymous User
Superior Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Hotel oke, ada private beach n kolam renang yg ngadep ke pantai.
Response from Property: Dear Guest,
Thank you for choosing Mambruk Hotel & Convention as your place to stay while in Anyer and thank you for taking the time to provide a rating and share your stay experience.
We are very happy to know that you are satisfied with the facilities available during your stay at Mambruk.
Once again, thank you for sharing your stay experience. We look forward to welcoming you at the next opportunity.
Warm regards,
Lucky Novian β Front Office Manager
Rosi.Amalia
Premier Deluxe Terrace
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Thank you !!! π₯°
Response from Property: Dear Valuable Guest,Thank you for stay with us and thank you for your rating ! We are happy to know that you enjoyed our Resort during your stay at Mambruk.We hope to see you again soon. Warm regards,Lucky Novian β Front Office Manager
chocolatemars
Superior Room
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 11, 2024
Have a great environment for holiday with family. Clean room and a friendly service from staff.
Response from Property: Dear Chocolatemars,Thank you for stay with us and thank you for your rating ! We are happy to know that you enjoyed our Resort during your stay at Mambruk.We hope to see you again soon. Warm regards,Lucky Novian β Front Office Manager
Guest User
Premier Deluxe Balcony
Stayed in Nov 2023
Couples
1 review
3.5/5
Posted on Nov 16, 2023
Lovely room and swimming pool. Very little else to do midweek, very rundown areas and little access to beach walks. Breakfasts plentiful but not always fresh.
Response from Property: Dear Valuable Guest,Thank you for stay with us and thank you for your rating ! We are happy to know that you enjoyed our Resort during your stay at Mambruk.We hope to see you again soon. Warm regards,Lucky Novian β Front Office Manager
Response from Property: Dear Valuable Guest,Thank you for stay with us and thank you for your rating ! We are happy to know that you enjoyed our Resort during your stay at Mambruk.We hope to see you again soon. Warm regards,Lucky Novian β Front Office Manager
yosk
Premier Deluxe Terrace
Stayed in Jan 2024
Family
5 review
4.5/5
Great
Posted on Jan 6, 2024
Well done in reviving the 1990s relic well into the 2020s! Stay was brief and the kids had fun. That's all that matters.
Response from Property: Dear Valuable Guest,Thank you for stay with us and thank you for your rating ! We are happy to know that you enjoyed our private beach during your stay at Mambruk.We hope to see you again soon. Warm regards,Lucky Novian β Front Office Manager
Response from Property: Dear Mr Erik,
Thank you for choosing Mambruk Hotel & Convention as your place to stay while in Anyer and thank you for taking the time to provide a rating and share your stay experience.
We are very happy to know that you are satisfied with the facilities available during your stay at Mambruk.
Once again, thank you for sharing your stay experience. We look forward to welcoming you at the next opportunity.
Warm regards,
Lucky Novian β Front Office Manager
Guest User
Premier Deluxe Terrace
Stayed in Jun 2023
Family
1 review
4.5/5
Great
Posted on Jun 28, 2023
Generally Very Good place for staycation with my family.. Sunset, villa, swimming pool and beach.
Response from Property: Dear Valuable Guest,Thank you for stay with us and thank you for your rating ! We are happy to know that you enjoyed our Resort during your stay at Mambruk.We hope to see you again soon. Warm regards,Lucky Novian β Front Office Manager
Guest User
Residence
Stayed in Oct 2024
Family
3 review
4.7/5
Amazing
Posted on Oct 13, 2024
Near to the beach, big room
Guest User
Premier Deluxe Room, 1 Twin Bed
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 7, 2023
Amazing
Response from Property: Dear Valuable Guest,Thank you for stay with us and thank you for your rating ! We are happy to know that you enjoyed our Resort during your stay at Mambruk.We hope to see you again soon. Warm regards,Lucky Novian β Front Office Manager