To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(72)
Positive reviews(49)
Reviews with photos/video(2)
Prescott
Room, 1 Queen Bed, View (Scenic View)
Stayed in Jun 2024
Solo travelers
1 review
3.5/5
Posted on Jun 10, 2024
Absolutely fine. Great people working there but just light on amenities. Breakfast was a bit meh. But no major complaints.
George Tumur
Queen Room-Non-Smoking
Stayed in Oct 2023
Business travelers
4 review
4.7/5
Amazing
Posted on Nov 3, 2023
New and comfortable, the location is very reasonable
The room is a little small, but very clean. The location is good. It takes only five minutes to walk to the Plaza de Armas and is not far from the monastery. The courtyard for breakfast is very comfortable.
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Aixintiaotiao
2 Twin Room Non Smoking
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2024
The hotel layout is quite unique, the room is clean and tidy, but it is a bit small
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Benedikt
Queen Room-Non-Smoking
Stayed in Jul 2023
Couples
24 review
4.5/5
Great
Posted on Jul 19, 2023
The hotel is brand new, looks smart and is well located. The service was very friendly and helpful; We had a tour that started at 3:00 in the morning and the receptionist actively offered take-away breakfast bags during check-in. They were there for us at the reception at 3:00 a.m. sharp. Unfortunately we didn't have warm water at the sink in the morning and the water didn't drain properly.
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Anonymous User
Twin Room W/Single Bed Non Smoking
Stayed in Oct 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The room is OK
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Gaby garcia caysahuana
Queen Room-Non-Smoking
Stayed in Jul 2024
Couples
1 review
4.0/5
Very Good
Posted on Aug 1, 2024
todo estuvo estupendo. el Buffett es muy bueno y completo
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MateoXu
Queen Room-Non-Smoking
Stayed in Jun 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Excelente
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Kjbox
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 26, 2024
This hotel WOW! The beautiful secret behind the walls of the facade will blow you away. Excellent service and the manager Cesar accomodated us late for lunch as he knew we were tired from our travels. Such personal service Bedrooms are comfortable and quiet. Amazing location. Highly recommended for business and pleasure
Response from Property: Dear Guest; I was very grateful to meet you upon your arrival. It was a pleasure to help you during your lunch time. Thank you for your time, your trust and I your comments in relation to our Staff and Facilities. I am pretty sure we will you in the near future but this time for vacations, enjoying Arequipa with your Family. Hope to see you soon; Sincerely; César Díaz General Manager Hampton by Hilton Arequipa
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Nov 19, 2024
From the outside, one can easily pass the hotel without even noticing it. But once you walk through and into the lobby, you’re transported to another time zone 500 years in the past. Large cinder blocks smartly constructed make up most of the front area. The breakfast area in particular is quite cool. All the details of housekeeping, breakfast and furnishings are what you’d expect in a 5 star Hilton. It’s rated 4 star because there’s no swimming pool, and other facilities like that due to space. Though they do have two jacuzzis outside the gym. The staff was absolutely great everywhere. Saul in reception was great and helpful with everything and anything. Josue in housekeeping makes the room like a Marine! The General Manager, César Diaz is super personable and really has an incredible staff! He was giving us some great tips about traveling in the North as well. Overall, you can’t go wrong there. It’s also a bit less than other Hiltons or Doubletree there. Dollar for dollar, this is the best value. We will be back! Howard S.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 8, 2024
this hotel was outstanding. the staff are wonderful top notch professional. the hilton website let me book the room even though i clearly stated i needed to sleep 3. the staff and manager went and got a bed out of storage (not a rollaway) a real bed brought it to the room and made sure it was perfect. they were fully booked for the night. I can't tell them how much I appreciated it. 5 stars and an additional for the effort. do not be fooled by the outside entrance of the hotel it is 100% modern and beautiful on the inside.
Tripmeiers
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 30, 2024
We arrived at the hotel late in the evening, and after checking in to our room, we were too tired to find a place to go out to eat. Instead, we decided to eat in the little restaurant in the hotel. It was the best food we’ve ever had at a Hampton Inn. We ordered minestrone soup, and stuffed pepper with a potato strata that were delicious and just what we needed after a long day of travel. Cesar Dias, the manager and Javier Goyzuela, the waiter were both very attentive and accommodating, answering our questions about the food, the area, and a football match that was playing on the TV while we ate. The hotel itself is nice. Our room is basic but comfortable - very clean and well-maintained. Breakfast is included with a good variety of food with great fruit. The staff is very polite and accommodating.
Response from Property: Hello Mr. Kehmeier: Thank you so much for sharing your impressions regarding your stay in Hampton by Hilton Arequipa. It was a pleasure to meet you and your friends. I am pleased to know you were really satisfied with our service and facilities. I appreciate your preference and your passion for football. It was really nice to explain about the match of the most important Contest in South America. Hope you can recommend us to your friends and relatives. Hope we can see you soon again in Peru or in USA! Sincerely; César Díaz General Manager Hampton by Hilton Arequipa.
Ignaciodmm
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 23, 2024
Hampton by Hilton Arequipa is a fantastic hotel. It was quite a surprise to be honest because it is not the typical Hampton. It is a traditional Peruvian full with walls on stone, plus the location is great. We were lucky to Violeta and Saul at the Front Desk and Luis at the restaurant, who made our stay memorable. Thanks and hope to be back soon!
Response from Property: Dear Mr. Ignacio: Thank you very much for your wonderful review! We were pleased to hear that your stay at Hampton by Hilton Arequipa exceeded your expectations and that you enjoyed the unique blend of traditional Peruvian architecture in our hotel. Our team, especially Violeta, Saul, and Luis, will be delighted to know they helped make your visit memorable. They truly enjoy going above and beyond to create exceptional experiences for our guests. We look forward to welcoming you back soon! Sincerely; César Díaz General Manager Hampton by Hilton Arequipa.
Mary Joy A
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 19, 2024
Amazing hotel ever! have very nice view and have a good buffet breakfast..very accommodating staff; jacuzzi's are nice..all staff are very respectful and also industrious cause they always clean 100% our room every day.. Thanks to HK staff and reception staff always above and beyond specially to Yamileth who make our trip unforgettable
Response from Property: Dear Guest; I am delighted to receive your feedback regarding your recent stay at our hotel. We are thrilled to learn that our hotel exceeded your expectations and that our staff delivered outstanding service. Please be assured that your comments will be shared with our team to further enhance our services and ensure that we continue to surpass our guests' expectations. Thank you for selecting our hotel, and we eagerly await the opportunity to welcome you back. Sincerely; César Díaz General Manager. Hampton by Hilton Arequipa