Kronenpl. 20, Lenzburg, Canton of Aargau, 5600, SwitzerlandView Hotel Details
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Mercure Lenzburg Krone Guest Reviews
4.3/5
Very Good
40 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(40)
Positive reviews(22)
Reviews with photos/video(4)
Negative reviews(2)
Guest User
Standard Room with Double Bed and Balcony (215 Sq
Stayed in Apr 2024
Business travelers
4 review
4.5/5
Great
Posted on Apr 25, 2024
The breakfast is rich and good, you can choose it yourself, there is free parking in the basement, there is a MigROs supermarket 300 meters away, and they can help you cut eggs for breakfast. There are salmon sashimi, bacon, cakes, etc. There are many varieties, bacon and salmon are OK. Drinks include coffee, milk, etc. It is equivalent to the Chinese going out to eat another meal at least dozens of Swiss francs.
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Anonymous User
Superior Double Room with Balcony
Stayed in Nov 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The hotel is very good and clean. It is very convenient to book a hotel on Ctrip, and the introduction is very detailed. The hotel facilities are good. The environment is also very good. I will take the initiative to come back next time if I have the chance. Very satisfied
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André
Standard Room with Single Bed (161 Sq
Stayed in Feb 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 23, 2024
Good business hotel in the middle of Lenzburg city center. It also has a good restaurant attached and is not far from the train station (about 10 minutes on foot). The only problem is that the smells from the kitchen can spread into the room (depending on the location of the room).
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patrick
Standard Room with Single Bed (161 Sq
Stayed in Jun 2023
Business travelers
23 review
4.0/5
Very Good
Posted on Jun 9, 2023
Room 503 should not be bookable!
Suite 403 is large and could be a real alternative for long-term guests to stay longer, but the furniture and carpets would have to be replaced with more modern alternatives.
Super nice staff, thank you..
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Luoye
Standard Room with Single Bed (161 Sq
Stayed in May 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Jun 2, 2023
The room is not big, but very exquisite and clean, free parking plus this price, it's unbeatable!
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Guest User
Superior Double Room with Balcony
Stayed in Nov 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Breakfast is OK and service is also good
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Guest User
Standard Room with Single Bed (161 Sq
Stayed in Apr 2023
Business travelers
32 review
4.0/5
Very Good
Posted on May 4, 2023
The room is small and exquisite. The breakfast is good.
Small hotel, close to old town and plenty of restaurants around. Room is ok, comfy bed, but no AC, so in summer is really hot inside. Staff is nice, nothing to complain about the cleaning, breakfast is limited. The worst is the noise, you have two busy roads on both sides of the hotel, and is difficult to rest properly.
Guest User
Stayed in May 2024
Business travelers
2.0/5
Posted on May 30, 2024
Staff are freindly but hotel was not up to scratch for a business trip. Room was very hot and noisey.
Guest User
Stayed in Jan 2023
Family
2.0/5
Posted on Jan 30, 2023
A strange experience. Main issue was the lack of air conditioning - it was 31 degrees outside and around double that in the hotel. I find it astonishing that a/c is absent in a country that has hot weather for at least 4 months a year. Another problem was arriving at 2pm and having to wait an hour to check in (with a tired baby). In fairness we discovered that the official check-in time is 3pm, but we didn’t see more than about 20 other guests, so I have no idea how it could take them so long to clean the rooms. Clearly the hotel does not employ enough cleaners. The staff were generally helpful, especially the manager of the terrace restaurant. However the above issues spoiled the visit.
Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 30, 2023
We had a really enjoyable 3 nights, the two best attributes are the very friendly and helpful staff, and the complimentary bar. The rooms were well fitted out and modern, had a lovely stylish bathroom, very comfortable beds, and crisp linen. The continental breakfast was excellent with a wide choice of regional produce including fresh baked rolls and cheeses. My only surprise was that there was no air con as kr was the height of the heatwave, but the hotel staff gave us an excellent fan which aided sleep. There could be a place to sit inside which is quiet and away on its own. Felt calm, relaxed and taken care of at the end of the stay and would definitely come back or try other Accor hotels.
ltcol64
Stayed in Sep 2023
Travel with friends
5.0/5
Outstanding
Posted on Sep 21, 2023
Professional and friendly staff welcome you to this hotel ideally located in the center of Lenzburg. The facilities and the room are modern and offer excellent comfort. Lunch is excellent and offers a wide choice of products. Located in a quiet place, you can enjoy your nights. The restaurant offers a varied menu. The wine list allows you to discover local wines. To discover.
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Response from Property: Bonjour Madame/Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Lenzburg Krone. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs