City Stay Beach Hotel Apartments - Marjan Island

I had an extremely disappointing experience during my stay at City Stay Beach Hotel in Ras Al Khaimah. I initially booked a king-size bedroom, but upon arrival, I was informed that they were overbooked and that they would "upgrade" me to a room with a balcony, which I did not request. Instead, they gave me a room with two twin beds meant for kids, and this was the only option they claimed to have available at midnight. To make matters worse, early in the morning, heavy-duty drilling works began, disturbing everyone on the floor and causing multiple complaints. Although the drilling eventually stopped after an hour, the damage had been done. When I approached the receptionist to request a cancellation for my next night due to the terrible experience, they adamantly refused, insisting that they were in the right. I requested to speak to the manager, who displayed no empathy and continually lied about the rules being imposed by Dubai management. The manager offered to cancel the night and provide a voucher for a future stay, which I declined, expressing my intention never to return to this hotel. I demanded a full refund for the additional night I had paid for, but the manager persistently refused and repeated the same offer. I strongly discourage anyone from choosing this dishonest hotel. The facilities are subpar, the rooms are small and outdated, and the overall quality is far from satisfactory. It's undoubtedly one of the worst hotels I've stayed at in Ras Al Khaimah.

Could be a fabulous 3* unfortunately its just ok! Breakfast never warm other than the freshly made omelette Breakfast waiter was extremely helpful Food server/manager on the evening of Thurs 10th he was dreadful, not welcoming or any engaging….we felt like it was a bother to him!

Excellent for families. Excellent for families, clean place, they have a Resturant with amazing food. Very good location. Free Covered Parking slots are limited and plenty space for none covered parking slots.

I had a fantastic stay at City Stay Hotel in Ras Al Khaimah! The hospitality here is top-notch, and the staff goes above and beyond to make you feel welcome. The food is absolutely delicious with something for everyone. For vegetarians, the Aaloo Palak, Roti, and Fried Rice are all flavorful, while the Tomato Soup is perfect for a light start. Non-vegetarians will love the Fried Chicken and the Mutton Biryani, which is absolutely mouth-watering. The overall vibes of the hotel are warm and inviting, and a special mention to Akshayand khalili or chef youshf for their exceptional service. They are friendly, attentive, and always willing to help with a smile. The service throughout my stay was excellent, and I truly felt taken care of. Highly recommend this hotel for anyone visiting Ras Al Khaimah!

Ashay great deal with lovely food Awsum sheesha was Awsum Mohammed great with us love come again rate 5 out 5 . Location was Awsum dinner was lovely nice place Comd enjoy with family.. shessha great enjoy ashsmter nice love to come again enjoy it