Hotels Near Tuaran Laya-Laya Firefly Rivercruise in West Coast Division

We spent 3 nights at Gaya Island Resort and had a great time, I thought I would write a review because there are a few things worth considering before you go. Firstly, the place itself is amazing, the staff are super friendly and caring - probably the most professional I have ever experienced in my many years of travelling. So all in all it was a wonderful stay. The things worth noting are as follows: 1. The sunbeds, I think may have mentioned it and it's worth mentioning again - there are nowhere near enough. When you pay and arm and a leg to stay at a beautiful resort it is annoying that they haven't found a way to add more sunbeds. People get there early, throw on their towels and stay or disappear and the seat is gone for the day. This is a solvable issue and the resort should so something about it. 2. Check in is after 3 - could be later - and it's not flexible, so if you are arriving earlier be prepared to sit around waiting for your room. It would be nice if they could flex a little as waiting hours for a room without your bags is not a joy, but it is what it is. 3. Eating - you are on the resort, so you are eating in one of their restaurants - no other options available. There are a few restaurants so not really a problem (we did the hot pot restaurant and it was great), but good to be aware. By far the most expensive places we ate in Malaysia, but I guess given the quality of the resort it wasn't a surprise and the main restaurant is reasonable enough. 4. Activities - my wife and daughter did the cooking class and loved it, we did the night walk - which was fun and me and my son did the coral garden. The Coral garden was fun and I was lucky to see a big old shark. However there is a large amount of plastic floating on the surface of the water that is quite concerning and makes the whole place not feel so clean. The corals and fish look healthy so may be fine, but be prepared to swim through bottles and crisp bags to see the fish. The local resorts and local authorities should really work together to resolve and you pay the tourist tax, so not sure where that's going, but not to plastic clearance by the look of it. Hope that's helpful. all in all, it's a beautiful place to stay, could just do with a tweak here and there to make it even better

So far best giler, sebabb parking betul2 depan hotel. Lepas tu parking free au, just gi kaunter bawak kad kite. Pestu makanan breakfast dia pun best, like kau turun2 hotel, terus mall, tengah2 bandar lagi. Cuma spoil kalau nak view lawa kene amik yg betul2 premium, sbb bilik lain semua kene halang dengan kayu mall

very great to stay and enjoy the overall stay here. The only thing is the breakfast is too simple but delicious.

I like the location. But they didn’t maintain well the room. . Water leaking from the shower. Wifi not working. You can watch youtube from the TV. I like about the staff honestly. I left my earing but they informed me. 5 star for the honesty. But overall stay is okay because of the reasonable price. Cannot expect more. Might consider staying they again for budget hotel.

Everything was perfect except the last night when the air conditioner stopped working in the middle of the night. Overall the experience was great.

Im happy to stay here and this is a first time. Big room and very cleanly. I will repeat to come here again. TQ housekeeping are very friendly.

I had a wonderful experience staying at hotel promenade kota kinabalu. The room was clean and comfy too. Check in process was so smooth with the help well trained staff (I guess his name is Alex. I requested a room at a quiet floor and he managed to help me on it. Thank you so much!

good for everything to me.. bagi yang ada orang tua sakit dan mengguna wheelchair, mudah sangat tak perlu risau, kerana ada luluan yg mudah nak tolak wheelchair naik ke lobi. nak grab pun mudah dekat dengan hospital (cheapest grab)

first time visit here，and arrived early、but front desk allow to check in early 30minutes👍 its is a good rest after long distance flight . its only 7minutes distance by car to KKIA，location is beside Highway its take abit time to book a grab car. Tats a rooftop bar at eleventh floor，nice sunset view and delicious food with acceptable prices👍 will be back again soon👍

On our way to Cabana Retreat, we saw a couple of cows at the roadside. Since I wanted to take some photos, my friend made a U-turn so that I could capture a few. One cow was a shade of white & it looked quite tame & docile. The road leading to our retreat was very quiet. We hardly saw any cars & passed a jetty signboard. We arrived at 3:00 pm & managed to park our rented car near the Resort’s entrance. I went straight to the Front desk to check-in & to get our keys to our quad-tent. Thankfully, our quad-tent was located near to the common bathroom. We had chosen a quad-tent because the 4 of us wanted to have a glamping experience together. Unfortunately, one friend had to leave. Thus, there was 1 empty mattress on a wooden pallet which we had used to put all our food. Although the quad-tent was compact, it came equipped with an air-cooler, a standing fan, a small wooden table & chair, a wicker basket that was used as a wastepaper basket, a long mirror & a small area to hang our clothes. There was also a steel shoe rack. Throw pillows were given on each bed. The sheets & blankets were of hotel quality while the mattress was comfortable enough though I could still feel the wooden pallets underneath it all. The material covering our tents was of high quality too & we had double tent zippers for safety & protection. Our 2-day package came with free activities on the beach. Unfortunately, the staff was not available to teach us to handle the paddleboat. Hence, we had to forgo the non-motorised activities. My 2 friends decided to rest in the tent but I decided to walk on the beach. Strangely enough, I saw many cows on the beach! They were going for the waves. As it was starting to drizzle, I left the beach & headed back to the tent. Our package also included a Firefly experience on our 1st night. However, we had to drive to the jetty ourselves. When we arrived, we mentioned the name of our Hotel & were given admittance into the boat. The host, a middle-aged man told us to be quiet while he summoned the fireflies to our direction. It was such an awesome magical experience when the fireflies started appearing before your very eyes. Even if it’s not in the package, please make sure that you go for this activity. The next morning, we had breakfast at the Coffee House as it was included in the package. We were given a selection to choose from, either American or local meals. They were freshly made & tasty. The scenery was of the beach. There were also a few swings for guests to enjoy on underneath a roof. Outdoor tables, chairs & benches were provided on the beach where guests could enjoy their breakfast with the sand underneath their feet. There were many cats & dogs around the vicinity. Most probably they were strays. We saw a rooster trying to chase away a mangy dog. Throughout our stay, we would buy some food & feed the cats, dogs & rooster. In short, all meals – breakfast, lunch & dinner were at the Coffee House. We didn’t feel a need to