Courtyard by Marriott Bali Seminyak Resort

1. The TV suddenly turned on and played a video in the middle of the night, waking us up twice, which was quite scary and affected our sleep! 2. The air conditioner temperature dropped to 22 degrees in the middle of the night, freezing to death when sleeping, affecting our sleep! 3. The sound insulation is extremely poor, the door across the street is closed, people are talking, the next door is plugged in, the rain outside, and the motorcycle sound are all very loud, affecting our sleep! 4. When I had a stomachache and stomach cramps, I told the hotel that the hotel doctor's consultation fee was 250 RMB. In addition, they could not provide us with any help or relief. Then, before I finished speaking, they went to serve other guests and inexplicably interrupted the conversation + ignored me

衞生：好 服務：好 環境：好 設施：好不錯

추천합니다. 이정도면 나쁘지 않고 무난하게 잘 다녀올 만합니다. 셔틀도 잘 이용하면 됩니나.

The location of the hotel is very convenient, and it takes only 5 minutes to walk to the beach. The overall facilities are complete and the swimming pool is very large, but we did not go into the water due to time constraints. The room was very clean and consistent with expectations. The breakfast was very rich, with local and Western choices.

The hotel facilities are old, the attitude of the service staff is average, they don't help to put the luggage when getting on and off the bus, the room is not big but clean, and a fan is given, but the worst part is here. After dinner, I went back to the hotel to rest. The room was very noisy. The soundproofing is the worst of all the Marriott hotels I have stayed in. The noises of walking, moving, and smashing things upstairs were very loud, which caused me to not rest well all night. I called the hotel three times and asked them to send someone up to check, but there was no result and it was still very noisy. It was also very troublesome to change rooms with too much luggage, although the hotel did not offer to help us change rooms 😄, and the noise in the corridor was also very loud. The sound of people walking, talking, and closing doors outside was annoying. The noise of motorcycles on the street was also very loud. When we checked out, we complained to the front desk but nothing happened. They just sent us to a coffee shop for free and sent us away. Then on the way to the airport, the driver arrived at the hotel gate and no staff came to help us put our luggage on the car. There were many service staff who were talking to each other and didn't help. Fortunately, the Grab driver took it all by himself. The hotel also required security checks at the entrance, which was unnecessary. This is the first time I have encountered a hotel that requires security checks before entering. It is necessary every time. It is very inexplicable. You can live in a very good villa in Bali at this price. There is no need to live in such a rubbish hotel