Lot 826 Mukim Sungai Karang Kuantan, Balok, Pahang, 26080, MalaysiaView Hotel Details
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1 night
Residence Inn Cherating Guest Reviews
3.6/5
42 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.4
Service3.5
Cleanliness3.3
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All reviews(42)
Positive reviews(32)
Reviews with photos/video(9)
Awesome stay(7)
Negative reviews(9)
Mohd
Executive Deluxe Two Queen Bed Room
Stayed in Feb 2024
Family
1 review
3.2/5
Posted on Feb 5, 2024
PRO
Hotel location walking distance to beach and close to popular dining places & cafes. Helpful & Attentive staff.
CONS
This is an aging hotel and the maintenance can`t catch up as the years progresses. Our first night was terrible when we found out that the bed is full of bed bugs. The next morning they apologised for the issue and we were transferred to a new room. There always old marks & old stains on the bedsheet, blankets, toilets, walls but might be acceptable for some. No phone in the room, you have to call using your own phone if you want to reach the front counter. Breakfast 2.5/5. Again cleanliness is the issue, bowls, plates, you will find some particles in them. And the food is just average and cold.
OVERALL : Just ok, below my expectation.
WILL I RETURN? : Maybe no
Guest User
Standard Room 1 King bed
Stayed in Jun 2024
Couples
4 review
3.5/5
Posted on Jun 28, 2024
Can see lizard's poo in the room. The room has musty smell. Blanket n pillow all with musty smell.
Guest User
Standard Room 2 Single bed
Stayed in Jul 2023
Family
9 review
4.0/5
Very Good
Posted on Jul 4, 2023
This is not my 1st time staying here. So far all good. The service and facilities are good just like before. Well maintained.
Wan Meiji
Standard Room 2 Single bed
Stayed in Jun 2023
Couples
18 review
4.7/5
Amazing
Posted on Jul 3, 2023
Great location for resting. Everything is good. However, I would like to request that the housekeeping staff pay extra attention to cleaning under the bed and chairs. Thank you.
Rahah
Standard Room 2 Single bed
Stayed in Sep 2022
Family
11 review
4.7/5
Amazing
Posted on Sep 20, 2022
The bed is very comfy. The room service is fast (I complained need 1 more towel and they showed up within 5 minutes with extra towel). Check-in is fast and the room is clean with clean bed sheet. Unfortunately the room not sound proof, I can hear my next door room talking and the room is near to the road, so it is quite noisy. The breakfast is okay but since it’s free, I have no complain.
LizaLiz
Standard Room
Stayed in Feb 2023
Business travelers
8 review
4.2/5
Very Good
Posted on Feb 28, 2023
Nothing much to say., hope the management will make sure the cleanliness for each room.,my room has so many spiderweb.,during check in around 9.30pm., the staff on duty bring the kids, and the boy who 1st greet me during check in 😅😬
Acap26
Standard Room 2 Single bed
Stayed in Feb 2023
Family
25 review
3.5/5
Posted on May 2, 2023
Average but value for money! Despite stayed for 1 night on weekday, we did enjoyed our stay here. Huge swimming pools and 5 minutes walking distance to Cherating Beach.
Sharir
Standard Room 2 Single bed
Stayed in Jul 2024
Couples
27 review
4.0/5
Very Good
Posted on Sep 17, 2024
Good stay
nurul anuar
Standard Room
Stayed in Dec 2021
Couples
11 review
4.5/5
Great
Posted on Feb 6, 2022
Good..
Need to walk to beach..
Breakfast quite good..
Lot of parking..