Ibis Bangkok Riverside

Ibis Bangkok Riverside Reviews

Ibis Bangkok Riverside

27 Soi Charoen Nakhon 17, Banglamphulang, Khet, Khlong San, Bangkok, 10600, ThailandView Hotel Details
Ibis Bangkok Riverside
Ibis Bangkok RiversideIbis Bangkok RiversideIbis Bangkok Riverside
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Ibis Bangkok Riverside Guest Reviews

4.3/5
Very Good
816 review
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(816)
Positive reviews(778)
Reviews with photos/video(315)
Great location(142)
Loved the view(89)
Great swimming pool(85)
Delicious breakfast(71)
Stayed multiple times(14)
Offers pick-up/drop-offs(12)
Clean pool(10)
Delicious buffet(9)
Negative reviews(38)
kk
Standard Room
Stayed in Aug 2024
Other
41 review
1.7/5
Posted on Aug 30, 2024
Amenities is NONE AND NOTHING. Two star hotel is just good to buy for sleep. The breakfast is average. Smoking around the swimming pool area is absolutely not acceptable.
Response from Property: Dear kk,Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations.We understand that the amenities offered did not align with your needs. As an economy hotel, we strive to provide essential services, and we appreciate your input as it helps us identify areas for improvement.We also apologize for the inconvenience caused by smoking around the swimming pool area by other guests.Your comments are valuable to us, and we will use them to enhance our services. We hope to have the opportunity to welcome you back and offer a more satisfying stay in the future.Sincerely,Vinod Singh Negi,Operations Duty Manager.
Anonymous User
Standard Double Room
Stayed in Aug 2024
Couples
22 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Good hotel. Clean room. Near to Icon Siam. 15 minutes walk. But better use tuktuk 😅
6/7
Response from Property: Dear Anonymous User,Thank you for taking time and sharing your positive feedback with us. We are delighted to hear that you found our hotel clean and appreciated its proximity to Icon Siam.We agree that using a tuk-tuk can be a convenient option for getting around. We look forward to welcoming you back in the future.Sincerely,Vinod Singh Negi,Operations Duty Manager.
JaiG
Standard Room
Stayed in Aug 2024
Couples
17 review
3.7/5
Posted on Aug 4, 2024
I really liked the location of the hotel, in a quiet street just off the main road. There is a community mall, coffee shop and various food outlets nearby. We tried the breakfast and I was actually impressed with the selection at such a cheap price of 282b pp. We had evening drinks too and enjoyed the surroundings. The bed was comfortable, the hotel was busy though (which I think is most of the time because of the cheap price). What disappointed me was the fact that the cups were dirty in the room and I had to clean them. We stayed with our dog, which was no extra deposit or cost which was good.
Response from Property: Dear JaiG, Thank you for taking time and sharing your feedback with us. We are pleased to hear that you enjoyed the hotel's quiet location, the nearby mall and Our food offering outlets, as well as the breakfast selection and evening drinks. It is great to know that you found the bed comfortable and appreciated our pet-friendly policy.However, we apologize for the inconvenience caused in your room. This does not reflect our usual standards, and we will address this with our housekeeping team to prevent future occurrences.We value your feedback and look forward to welcoming you and your dog back for another stay.Sincerely,Vinod Singh Negi, Operations Duty Manager.
lauYH
Standard Double Room with River View
Stayed in Jul 2024
Travel with friends
12 review
3.0/5
Posted on Aug 16, 2024
This is the second time to stay at the hotel and the first time was very impressive. I booked three rooms with my friends and pre-authorized a deposit of 3000 baht with my credit card. The deposit hasn't been returned yet! In the first few days, I have called the front desk of the hotel and asked, saying that it takes 7 days to automatically return the credit card, and now it has been 20 days, and the deposit has not been returned! It's really disappointing. 这是第二次入住酒店,第一次入住时印象很不错。和朋友一起一共订了三个房间,用信用卡交了3000铢押金预授权。到现在押金还没退回!头几天已经打过酒店前台电话询问,说需要7天时间自动退回信用卡,现在已经20天,还没退回押金!真的令人失望。
Response from Property: Dear lauYH,Thank you for your feedback and for choosing to stay at ibis Bangkok Riverside once again. We greatly value your continued patronage.I sincerely apologize for the delay in returning your deposit amount. It is indeed disappointing to hear that, despite your inquiries, the deposit has not been refunded yet.Please be assured that that your bank to expedite the resolution of this matter. We aim to resolve this issue as quickly as possible and ensure that the deposit is returned to you promptly.Thank you for your patience and understanding. Looking forward to the opportunity to welcome you back in the future and provide you with an enhanced experience.Sincerely,Vinod Singh Negi, Operations Duty Manager.
Guest User
Standard Room
Stayed in Aug 2024
Travel with friends
7 review
3.5/5
Posted on Aug 28, 2024
Everything was good, even room a bit old l but overall is nice place to stay
Response from Property: Dear Guest User,Thank you for taking time and sharing your review with us. We are pleased to hear that you found your stay enjoyable and appreciated the overall atmosphere of our hotel.We acknowledge your comment regarding the room's age and are actively considering updates to enhance our facilities.We look forward to welcoming you back for another pleasant stay.Sincerely,Vinod Singh Negi,Operations Duty Manager.
Shiyusheng
Standard Double Room
Stayed in Jun 2024
Solo travelers
1 review
3.7/5
Posted on Jun 28, 2024
This is my second time to stay at this hotel. Service is great as always and I really enjoy the river view when I am swimming in the hotel pool.
Response from Property: Dear Shiyusheng, Thank you for your kind words and for choosing to stay with us for the second time. We are thrilled to hear that you continue to enjoy our service and the beautiful river view from the swimming pool. Your positive feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back for another wonderful stay.Sincerely,Vinod Singh Negi, Operations Duty Manager.
Cheelahwarth Than
Standard Twin Room
Stayed in May 2024
Family
47 review
5.0/5
Outstanding
Posted on May 31, 2024
This is one of the best hotel located next to Chopraya river in BKK. Everything is perfect price, location, service I personally give them 10/10 try it for yourself.
Response from Property: Dear Cheelahwarth Than, Thank you for staying with us and for sharing your kind positive review. We are thrilled to hear that you consider us one of the best hotels as ibis located next to the Chao Phraya River in Bangkok. It is wonderful to know that you found our price, location, and service to be perfect and that you personally rate us 10/10.Your high praise and recommendation mean a lot to us. We look forward to welcoming you back on your next visit.Sincerely,Vinod Singh Negi, Operations Duty Manager.
Nata
Standard Double Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 25, 2024
good hotel, not new rooms, but clean. Check-in was done an hour earlier, we didn’t even ask. The pool is large and clean, I really liked it. The view of the river is good. Overall the hotel is excellent for the price.
Response from Property: Dear Nata, Thank you for sharing your experience with us. We are delighted to hear that you found our hotel to be good and appreciated the cleanliness of the rooms. We are also pleased that you enjoyed the early check-in, large and clean Swimming pool, and the good view of the river.Your positive comments about the overall value of the hotel are greatly appreciated. We look forward to welcoming you back for another enjoyable stay.Sincerely,Vinod Singh Negi, Operations Duty Manager.
Clur
Standard Double Room
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 22, 2024
This is a PERFECT spot on the river, considering its a budget IBIS hotel it has a prime location amongst the top hotels and views of the city and river. Its my goto hotel when i stay in the city. I got upgraded to the pool and river view and it was absolutely fine, the room had a fridge, tv, clean comfy double bed. We love the pool area as its in the sun most of day, surrounded by gardens, and an eating area. Its a well oiled ship, check in and out took 2 minutes with no issues. Breakfast was surprisingly good too, lots of variety, good coffee machine. Motorcyle taxi to icon cost 37bt and takes 7 mins or its a 15 min walk. Love it there.
Yellow fur
Standard Room
Stayed in May 2024
Couples
5 review
4.2/5
Very Good
Posted on May 2, 2024
Hidden pocket hotel by chaopraya river.Ibis standard room. Various choice of breakfast. Service is acceptable.
6/7
Response from Property: Dear Yellow fur, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your stay at our hotel by the Riverside. We are glad you appreciated the standard room, various breakfast options, and found the service acceptable. Your satisfaction is important to us, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Vinod Singh Negi, Operations Duty Manager.
Standard Double Room with River View
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
It's a beautiful hotel. Thank you. I highly recommend it THANKYOU THANKYOU
Response from Property: Dear 현빈, Thank you so much for your kind words and recommendation for our hotel.We are thrilled to hear that you found our hotel beautiful and that you had a great experience with us. Your recommendation means a lot to us.We look forward to welcoming you back soon.Sincerely,Vinod Singh Negi, Operations Duty Manager.
Lakwatserang Pinay
Standard Double Room
Stayed in Mar 2024
Solo travelers
2 review
3.5/5
Posted on May 3, 2024
I stayed at Ibis Riverside Bangkok the room is lovely with the view from f the river . I like the swimming pool only problem is to warm because it’s really hot at this moment in Bangkok . Restaurants service is not as i call them to order my food they didn’t do a room service i need to pick my food . I can’t pick the food as im not feeling still they don’t deliver the food . Aside from that i had lovely stay .
Response from Property: Dear Lakwatserang Pinay, Thank you for staying and sharing your feedback with us. We are glad to hear that you enjoyed your stay and found the room lovely with its view of the river. We apologize for any inconvenience regarding the restaurant service. Unfortunately, we do not offer room service delivery at our hotel. However, we understand your expectations and will strive to improve our communication and service clarity to avoid any future misunderstandings.We appreciate your understanding and hope to welcome you back for another lovely stay in the future.Sincerely,Vinod Singh Negi, Operations Duty Manager.
Juju
Standard Double Room
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Love this hotel, recommend Very near to iconsiam, so convinient
Response from Property: Dear Juju,Thank you for your kind words and recommendation. We are thrilled to hear that you loved your stay at our hotel and found our proximity to Iconsiam convenient.Your satisfaction is our utmost priority, and we are delighted to have met your expectations. We look forward to the opportunity to welcome you back soon for another enjoyable experience.Sincerely,Vinod Singh Negi, Operations Duty Manager.
2Nies!
Standard Room
Stayed in Mar 2024
Family
11 review
3.7/5
Posted on Mar 25, 2024
We’ve been here plenty of times. We always enjoy our stay. We loved that pets are allowed.
Response from Property: Dear Guest User,Thank you for your loyalty and for choosing to stay with us once again. We greatly appreciate your feedback and are thrilled to hear that you consistently enjoy your time at our hotel.We are pleased to offer a pet-friendly environment to accommodate all our guests' needs and are glad to hear that you appreciate this feature.We look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Vinod Singh Negi, Operations Duty Manager.
Pango16
Standard Double Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 7, 2024
Nice service , there are many nice restaurants Good location
Response from Property: Dear Pango16,Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our service, the variety of restaurants, and our convenient location.Your positive comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back in the future for another enjoyable stay.Sincerely,Vinod Singh Negi, Operations Duty Manager.