The Athenee Hotel, a Luxury Collection Hotel, Bangkok Guest Reviews
4.6/5
Great
155 review
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Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(155)
Positive reviews(149)
Reviews with photos/video(45)
Friendly owner(55)
Delicious breakfast(29)
Convenient location(11)
Classy environment(9)
Luxurious(8)
Great swimming pool(7)
Near shopping area(6)
Easy to get around(4)
Negative reviews(6)
Thomas Lawrence
Athenee Two Double Room Non smoking
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The hotel location is very convenient, just around 5 minutes walk from BTS Phloen Chit station. Hotel is luxurious and clean. The hotel staff are friendly and helpful. The buffet breakfast is excellent. Will definitely come again.
Guest User
Athenee Two Double Room Non smoking
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Oct 24, 2024
Nice hotel with nice rooms located in centralish Bangkok (near Phloen Chit BTS station).
sirray
Athenee Suite Non smoking
Stayed in Aug 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Aug 18, 2024
I booked an Athenee Suite again and was very happy with the room and the Athenee Club. The only disappointment was that on check in at about 6.30pm there were a lot of guests in the queue for reception and I asked one of the staff whether I could go to the lounge for check in but was told that I had to check in at reception and he would escort me to the lounge after. It took about 20-25 minutes for me to access check in but the staff brought out a drink for everyone whilst waiting and a cold towel for me which was much appreciated. By the time I deposited my bags in the room and went to the lounge for evening cocktails there was less than 30 minutes for me to enjoy the night. As the hotel advertises private check in at the lounge and you cannot access the lounge floor without a room card for the elevator, this is false advertising.
The room and bathroom were both spacious and comfortable but unfortunately they no longer supply the small UHT milk capsules but coffeemate packets which are not as effective.
Despite this I will have no hesitation staying at the Athenee hotel again.
Mohd Kassim
Family Room Non smoking
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 10, 2024
Strategic location with lots of options for nearby eateries as well as within minutes of walking to malls and BTS station.
Anonymous User
Athenee King Room Non smoking
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 12, 2023
The room was lovely as per the pictures and a good size. the service was amazing. Everyone from the doormen to the concierge and housekeeping provided excellent service with a smile. Breakfast selection was good with signature egg dishes from the chef aside from the usual options at any egg station in a hotel. I would return again for my next trip to Bangkok.
Response from Property: Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Pathira Riley Director of Guest Engagement
Guest User
Athenee King Room Non smoking
Stayed in Aug 2023
Couples
4 review
4.2/5
Very Good
Posted on Aug 16, 2023
bath tub a bit small but room is beautiful and great breakfast. location is nice and calm. hotel has many great restaurants. all yummy
Response from Property: Thank you very much for taking your time to share your experience. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace. We are looking forward to welcoming you for another occasion.Best Regards, Pathira Riley Director of Guest Engagement
Mohammad Shah
Athenee Suite Non smoking
Stayed in Jun 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jul 1, 2023
This is truly what luxury is - for someone who stayed in many hotels across Bangkok for example JW Marriot, Waldorf Astoria, St Regis and even Siam
kempinski I tell you this is hands down top notch - true Thai hospitality and they are very accommodating. I was blown away by the service - I stayed in the Athenee Suite - and you get exclusive VIP treatment and check in on the 26th Floor - those who want comfort and real Thai grace and service this hotel is for you
Response from Property: Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Pathira Riley Director of Guest Engagement
Guest User
Family Room Non smoking
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
This hotel is simply the best. I have stayed in many 5* luxury hotels, this one really is special.
Response from Property: Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us. Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests. We look forward to welcoming you back in the future and providing you with another outstanding experience. Best Regards, Pathira Riley Director of Guest Engagement
Mrs YF Chan
Family Room Non smoking
Stayed in Jul 2023
Family
10 review
5.0/5
Outstanding
Posted on Jul 29, 2023
Traditional thai style hotel with excellent service. Breakfast buffet is super.
Response from Property: Thank you for taking the time to give us your feedback during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for letting me know how impressed you were with the service you received. Your kind comments are greatly appreciated and I have passed on your compliments to our associates with my appreciation. Encouraging comments like this from wonderful guests like your kind self continues to motivate us and we often as a team to celebrate great comments from guests.best regards,Pathira Riley Director of Guest Engagement
PatsyCH
Athenee King Room Non smoking
Stayed in Sep 2023
Business travelers
114 review
5.0/5
Outstanding
Posted on Sep 26, 2023
Perfect hotel for either business and leisure. Good location and nice room, the staffs are very helpful, the breakfast is great.
Response from Property: Thank you very much for taking your time to share your experience.We are pleased to read that you appreciated service from our team, as we pride ourselves on delivering a memorable experience to all our valued guests. Moreover, we are happy to know that you enjoyed our signature buffet.Again, thank you for taking your time to share comment. We are looking forward to welcoming you again soon.Best Regards, Pathira Riley Director of Guest Engagement
Ho
Athenee Two Double Room Non smoking
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on May 16, 2023
The location is exceptional ,staff are friendly and nice swimming pool
Response from Property: Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Pathira Riley Director of Guest Engagement
Yuan
Athenee King Room Non smoking
Stayed in Jan 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 12, 2023
Perfect location adjacent to BTS Phrong Chit, quiescent environment with luxury decorations. The hotel staffs are so helpful and the hospitality of Thailand can be precisely reflected during my stay. Although the breakfast is not as versatile as that of Marriott Marquis Queens Park, the dining atmosphere offered me a refreshing morning. I will definitely choose to stay again in the future.
Response from Property: Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Pathira Riley Director of Guest Engagement
Response from Property: Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Pathira Riley Director of Guest Engagement
Semaj
Athenee King Room Non smoking
Stayed in May 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 24, 2023
I recently had the pleasure of staying at The Athenee Hotel in Bangkok, and I can confidently say that this is a destination you simply cannot miss! From start to finish, my experience was nothing short of exceptional, and I am eager to share my enthusiasm with fellow travelers.
The moment I stepped into the hotel, I was greeted by a team of friendly and attentive staff who ensured that every aspect of my stay was taken care of. The level of service at The Athenee Hotel is unparalleled, and it truly sets this establishment apart from the rest.
The hotel's attention to detail is truly remarkable. The elegant and luxurious ambiance creates an atmosphere of refined sophistication, making you feel like royalty from the moment you enter. The beautifully designed rooms, adorned with tasteful decor and modern amenities, provide the perfect sanctuary to unwind and relax after a day of exploring the vibrant city of Bangkok.
Beyond the luxurious accommodations, the hotel boasts a range of exceptional facilities. The dining options are simply outstanding, with a variety of delectable cuisines that cater to all palates. Whether you're in the mood for authentic Thai delicacies or international fare, the culinary offerings at The Athenee Hotel will leave you craving for more.
Additionally, the hotel's central location is perfect for exploring the vibrant city of Bangkok. Situated in a prime area, it offers easy access to renowned attractions, shopping districts, and bustling markets. The convenience of getting around was an added bonus, allowing me to make the most of my time in this captivating city.
Lastly, I cannot emphasize enough the warm and genuine hospitality that I experienced throughout my stay. The staff at The Athenee Hotel went above and beyond to ensure that every moment was memorable, and their genuine care and attention made me feel like a valued guest.
Response from Property: Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Pathira Riley Director of Guest Engagement
Loh
Athenee Room Non smoking
Stayed in Oct 2022
Couples
15 review
4.7/5
Amazing
Posted on Oct 24, 2022
Very friendly staff and proactive. Information is provided during check in and can see staff are making their best efforts during my stay.
Response from Property: Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future. Pathira Riley Director of Guest Engagement