Riva Surya Bangkok

The staff took very good care of us. The room was clean and in good condition. However, it was difficult to control the lights. The lamps could not be adjusted to be bright. The bathroom had wet and dry areas, but water kept dripping out. Overall, I was impressed with the care given to the elderly by the staff who were very attentive.

服務很好，但當日預訂了雙人床，但給了我們兩張單人床🥲

The best thing about the hotel is its location. For those who want to see the sights and those who want to hang out. Those who want to go shopping need a different area. The hotel staff is polite, they accepted dollars as a deposit instead of baht, they even wrote down their numbers and sealed them in an envelope. The pool was not working, but they informed us about its repair a day before, so it was too late to change anything, and we had to understand that the discount we were happy about without understanding the reason was because of this. Although it was written in small print - there may be some noise due to pipe repairs, somewhere, not in the pool. We did not use the breakfast, there are many cafes nearby. Every day they put 2 glass bottles of water in the room. When we drank the water, they threw the bottles in the trash can. Once we did not finish a bottle and a white mark formed on the glass at the level of the remainder - a deposit from the mineral. The next time we noticed new unopened bottles with the same marks in another place, from which we conclude that the bottles from the garbage can are put back into circulation. Of course, first!!! undergoing thorough processing (so that the mark does not go away) and filled with water of unknown origin, they are delivered to your table without prior notice. It has never happened before that hotels, knowing when their guests have a birthday, did not make a surprise. Or were we just lucky with loyalty? But this time there was zero attention. The balcony and the view from the window are a completely useless addition to the deluxe, since there is no air conditioning on the balcony.