Nobu Hotel Barcelona

Have you ever seen an unreasonable hotel where the front desk told you "I don't want to talk to you" and when you went to the front desk to complain to the manager, you were threatened "I'll give you ten seconds to go back to your room or you'll be out on the street"? As a Black Diamond member of Ctrip for many years, I have stayed in many five-star hotels abroad and have always been very satisfied. I am not an unreasonable guest. I just asked "Can we have an extra bed in the living room?" and the front desk said 100 Euros. I said okay, I stayed there last time too and the manager told me that he would give me a discount next time. I mentioned it to the front desk, and the front desk's reply was "Are you doing this for a 50 Euro discount?" She choked me, and I asked, what about you? I stayed at the Rosewood in Madrid for three weeks and spent 10,000 a day. It's not about money, it's about principle. Your manager said last time that we can contact him to give us a discount next time we add an extra bed. I just mentioned it, and you said, "Not everyone has the contact information of our manager." Then I was about to go upstairs after hearing this, but I decided to stay to defend my dignity. I don't know if it's because this hotel is too cheap or what. The front desk staff is the most uneducated and the most irritable I have ever seen. They talk back to me three times. In the end, I called the police and the manager on duty came out to apologize. Because I was really threatened by the front desk, he said, "you have 10 seconds to go to your room or you can stay on the streets." Because it is convenient to watch the football map from Madrid, I chose this hotel next to the station. I just want everyone to read this comment and avoid it.

酒店很安靜，大堂保安給人安全感

The equipment is nice and new but the whole service is cold. All the service staff had expressionless faces. When I have questions, I ask them as if I owe them money. A hotel with no temperature at all. Only the location is good.

房間十分乾淨，服務非常周到。

Very good choice, the room is big enough.