Hotels Near MALL OMNICENTRO in Barranquilla

Thank you for the good service, we had lunch and everything was excellent well-trained staff to be kind and always with a smile, the doorman was very diligent and attentive to us¨¨ Gracias por la buena atención, almorzamos y todo estuvo excelente, personal bien capacitado para ser amables y siempre con una sonrisa, el señor de la portería super esmerado y pendiente de nosotros¨¨

The credit card was stolen the second time after check-in. I was told that I bought the ticket online. It was probably taken by the front desk when I checked in. Keep your eyes on the credit card when you check in!

The hotel is very central, close to the shopping centre of Viva, restaurants and pharmacies. They support you with information about the sector and attractions, the food offered by the buffet is varied and tasteful. The only thing that would improve is the internet and TV service, as well as having the opportunity to fit the room temperature.

The location is correct, the opposite is your own restaurant, and the room must be sunny, the location is good! There must be light, the weather is humid and hot, and the bed can be added depending on the size of the room. There is one parking lot, which can hold 8-10 cars.

I stayed here March 21-25 was an amazing hotel super friendly staff and amazing bar and restaurant service there free breakfast in the morning is also very good Colombian breakfast one of my new fav places and they have an amazing sky loft area with jacuzzi Can even bring your food up there magical

After staying more than a week in mediocre hotels as a tourist this Ibis is a whole relief. Back to European standards with a modern designed hotel and modern rooms, buffet breakfast, so all you can eat, instead of the tiny breakfast at most B&B's. Location close to a modern big mall. Standard room is ok with a good bathroom, bed a bit too hard and the biggest downside you can't open a window, which is noticeable in the hallways as well, a particular smell as there is never fresh air coming in. Free indoor parking available, good wifi.

I would not recommend this place if I was paid to. on arrival check in took 45 minutes. After 40 minutes of silence we asked why it was taken so long ,the reply was their system didn’t connect to *********** so had to manually find it. other customers arrived and were given preferential treatment as we were told “they were already registered” leaving us stood there. The reception team seemed completely lacking in customer service and warmth. We then entered a lovely room however we realised after I had stepped in the shower that we had no towels or none of the coffee and tea was meant to be there. Once again their lukewarm reception team told me the towels were drying and would get us some as quick as they could. All their facilities are currently closed including pool, sauna and rooftop terrace. if you look back at reviews these have all been mentioned lots of time however it is always answered with a stock answer of we will look at into this and improve which they clearly haven’t. Please don’t stay here. Worst place we have stayed in 8 weeks in South America

Saturday September 16 - Receptionist was extremely rude questioning why I was in the country and my documentation. I asked about my reservation, my family member needed a place to stay for two nights. Since one of my initial reservations was two queen beds I asked if that was easier or just adding the room. My reservation was for 1 person, with a king sized bed. The receptionist said I had to pay in full at once for my 1 person, with a king sized bed room. Come to find she charged me an additional $500 from the original reservation. I was stuck paying for a double room for 8 nights at $500 more than any reservation I already had. When I questioned the cost, that they had already charged to my accounts, I was told I needed to contact the third party company I had booked through or could leave but there are no refunds. Last year when I visited this hotel we were treated with kindness and respect, which is why I chose to return. This time I was treated like a criminal. Once to our room, there was a lizard in the room!!! Running around!!! Extremely frustrated and scared, I returned to the reception to share my findings for them to roll their eyes and change my room. They said lizards are native to the land and very common. At dinner - The waiter dropped waters on my aunt, then forgot my other aunts meal, then the manager came to argue about tips because my mom wanted to confirm the tip went to our waiter after over hearing the manager shout at the employee. The manager said he gets his cuts and the tips are distributed through the entire staff whether she likes it or not. Friday September 22 - During my breakfast I was not acknowledged by any employees. As I almost finished my meal..There were cockroaches crawling around the tables .. At the end of the night, as I arrived to the hotel room, I asked for toiletries as the given quantities are minimal and so with this heat I find myself showering at least twice/day - Then the attendant asked why I was using so many toiletries. September 22 - I sent 3 clothing items to the laundry - My bodysuit (blouse) was ruined. It was returned with yellow bleach stains all over the straps. This is absolutely the worst experience I’ve ever experienced at any hotel in my entire life.

From reading other reviews I expected a high quality hotel but I felt that this hotel is a bit tired and the room was poorly maintained. We booked for three people but the room was only set for two, we didn’t have enough towels. The reception staff were very good. The rooftop bar and pool area is tired and not maintained well. The service staff made us feel like an inconvenience. The menu is limited to fish, meat and cheese dishes so if you are vegan there is nothing to eat and none of the options are healthy food. The breakfast was ok but they don’t have decaffeinated coffee or black tea. The bread was all stale. The yogurt was like a drink rather than properly set yogurt. In the end I had an ok breakfast but they could do it much better with the same resources. Our room wasn’t very clean in every corner in the bathroom there was a build up of dirt you would have to assume a vacuum cleaner is never used. I have never stated in a hotel room where you don’t have tea and coffee facilities. There is room service but with limited hours of service and nothing in the room to direct you to a menu or explain the options. We had a twin double bed room as my young daughter shared with us but I had to ask for a room lamp as the only lighting options were all very bright 6000k lights on or be in the dark so once my daughter was asleep we’d have to sit in the dark. An employee did bring us a lamp so that was resolved but they did seem surprised this caused us a problem. The room seemed to be missing a coffee table. I wouldn’t stay here again as it was just not comfortable or properly clean. There were signs of poor maintenance everywhere especially regarding electrical fittings in the room.