Beach Hotels in Haikou

Sofitel was our top choice when we visited Hainan last year, and we made the same excellent decision this year. Overall, we're very satisfied with our experience, especially the attentive service from the executive lounge and front desk staff. They prepared our room according to our needs in advance. It's a great option for a transit stay when arriving or departing the island. Highly recommend!

Staying at the Haikou State Guesthouse this trip was beyond my expectations! Especially the service attitude of the hotel staff – they proactively upgraded my room, which was fantastic. And Xiao Meng at the front desk made my stay very pleasant. It was also very clean, though the facilities are a bit old, given how long the hotel has been open. I really enjoyed my stay, and the breakfast was excellent too!

After staying at Four Points by Sheraton Sanya, Yalong Bay Mangrove Tree Resort, Hilton Wenchang, and InterContinental Sanya Haitang Bay, this hotel was by far the best maintained. The room had no strange smells and wasn't damp. The breakfast was the most abundant and delicious, and the views were quite good too. It's an excellent choice for a transit stay.

I was planning a two-day weekend getaway in Haikou and wanted to pick a five-star hotel with an executive lounge. After much deliberation, I chose The Langham. However, upon arrival, I found out the lounge was under renovation and service was moved to the lobby bar. Nobody informed me of this when I made the reservation. Trip.com's solution was for me to cancel my executive seaview room and rebook a basic city view room with breakfast, while still keeping my original seaview room. I accepted this. What I liked: The high floor offers unbeatable sea views, the cleanliness was excellent, soundproofing was great, the bedding was very comfortable, and breakfast was also good. Areas for improvement: No butler proactively contacted me. The room's furniture layout was a bit odd; the cabinet placed alone in the middle of the room felt out of place. The coffee provided was drip coffee, so I couldn't figure out the purpose of the French press. The overall hotel style is suitable for women and leans towards business travelers.

Our family stayed at the hotel, and our butler, Fiona, provided exceptionally attentive and thoughtful service. She proactively contacted us even before check-in to meticulously arrange everything, including helping us upgrade our room type and offering complimentary breakfast. During our stay, she continuously followed up, always checking on our comfort, and was very quick to respond to any requests. The hotel boasts an excellent sea view with a wide vista and outstanding scenery. The children's swimming pool has plenty of shade, so it's mostly protected from the sun during the day, which deserves high praise. The adult swimming pool is huge, the water is crystal clear, and it's not crowded, making for a fantastic swimming experience. The hotel also organized children's activities in both the morning and afternoon, which the kids absolutely loved. With the thoughtful butler service and beautiful sea views, we were very satisfied with our stay this trip.

The hotel facilities are quite new and the hygiene is well-maintained. I particularly liked the design of the bathroom and walk-in closet; it's spacious and has a great wet/dry separation. The breakfast selection was decent, with most essential items available. If you go early, it's less crowded and the staff are very prompt with their service. Even if it gets busy later, they proactively help you find a seat, so there's no issue of fighting for tables. However, there was a small hiccup. Around 10 AM, while I was still sleeping, a staff member repeatedly knocked and rang the doorbell, saying they wanted to clean the room, which woke me up. After complaining to guest services, they offered to send a fruit platter, but since I was about to leave, I declined. What's unbelievable is that when I returned to my room in the evening, I found that the room hadn't been cleaned at all.

The room facilities are complete; although they look a bit dated, they are very well maintained and don't affect the user experience at all. The cleanliness is also excellent, with both public areas and rooms meeting five-star standards. The environment speaks for itself – it's a 2-minute walk to the coastline with soft, fine sand, and there are recreational activities available on the beach. While the sea color isn't as crystal clear as in Sanya, it doesn't detract from the beach experience. The service is also very attentive; whether it's check-in, the pool, or dining, the experience is great. Guests even get a butler who adds them on WeChat to provide service, always responsive to requests. Overall, I highly recommend staying here when in Haikou.

I have to say, this trip was truly unforgettable. Putting everything else aside, I was assigned a room incredibly far away. Then, I had a free seafood porridge with Zao Po Cu sauce from the hotel for dinner at 5:30 PM. I didn't sleep a wink that night due to severe diarrhea, to the point of dehydration. I even suspected ****. If I hadn't had to rush back to the office for a meeting the next day, I honestly would have needed to go to the hospital... I couldn't even move on the plane because of the stomach pain. The hotel manager explained that it was because it was my first time having Zao Po Cu and it could be irritating. But I went to Sanya in July and had Zao Po Cu hot pot and had no issues whatsoever. This was truly memorable. If I had kept the ## proof, I would really go back and argue with the hotel, but never mind. Anyway, for those who want to experience diarrhea and vomiting, I recommend it!

The facilities in the room are very old. It takes 20 minutes to get hot water, and it's not very hot. The air conditioner in the room has no heating function. It's quite cold at night, especially after taking a shower. I covered the quilt with two layers of blankets to keep warm at night. The bathroom is very small. The bed is also hard and not very comfortable. But the view from the balcony is amazing. I stayed there for one night and did exercise and read on the balcony in the morning. It was a great experience.

This stay was a very pleasant experience. The location is excellent, close to Xiuying Port. The community environment is beautiful, with lots of greenery. The receptionist was quick to process the check-in and provided excellent service. The upgrade to a sea view room offered a stunning nighttime view. It was great value for money!