Beijing Lishui Bridge Atour Hotel

Beijing Lishui Bridge Atour Hotel Reviews

Beijing Lishui Bridge Atour Hotel

No.188 Litang Road, Dongxiaokou Town, Changping District, Beijing, ChinaView Hotel Details
Beijing Lishui Bridge Atour Hotel
Beijing Lishui Bridge Atour HotelBeijing Lishui Bridge Atour HotelBeijing Lishui Bridge Atour Hotel
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Beijing Lishui Bridge Atour Hotel Guest Reviews

4.8/5
Excellent
1705 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1705)
Positive reviews(1671)
Reviews with photos/video(120)
Classy environment(177)
Friendly front desk staff(123)
Delicious breakfast(119)
Easy to get around(89)
Awesome amenities(70)
Close to metro(56)
Convenient for shopping(38)
Perfect for business trips(25)
Negative reviews(34)
R
Elegant Queen Room
Stayed in Jun 2024
Solo travelers
1 review
3.0/5
Posted on Jun 4, 2024
Place looks way better on the photos. Upon closer inspection, one can see deficiencies everywhere. However, the staff definitely made up for it by being very friendly and helpful.
Response from Property: Dear Duoyou, thank you very much for your stay and comments. From your comments, we regret to see that this stay did not meet your expectations. We are very sorry for the inconvenience caused to you. For the soundproofing problem of the guest room you mentioned, we will feedback to the management and every partner at the front desk. We can help you arrange a room away from the sound source next time you check in. Thank you again for staying at Beijing Atour Lishuiqiao Hotel. We look forward to serving you again next time you stay~ The hotel is located southeast of Wanyouhui Shopping Mall, adjacent to Xiaotangshan Hot Spring, Xisanqi, etc.; it is 100 meters away from Longde Plaza of Lishuiqiao Shopping Mall and 600 meters away from Lishuiqiao Metro Station, which is very convenient; there is a 24-hour self-service laundry room, a gym, and a cute robot in the hotel to provide you with service 24 hours a day! Duoer also hopes that you will forget your troubles, continue to choose us, witness our changes, and look forward to your next stay.
Guest User
Elegant Queen Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 30, 2024
Nice hotel , new room and clean. Good service help customer.
Response from Property: Thank you very much for your praise. Duoer is very happy. Your recognition is very important to Duoer. Duoer will not forget its original intention and will serve everyone who stays in Duoer's home well. The hotel is located southeast of Wanyouhui Shopping Mall, close to Xiaotangshan Hot Spring, Xisanqi, etc.; it is 100 meters away from Longde Plaza of Lishuiqiao Shopping Mall and 600 meters away from Lishuiqiao Metro Station, which is very convenient; there is a 24-hour self-service laundry room and a gym in the hotel, and there are cute robots to provide you with service 24 hours a day!
Passport Visionz
Elegant Queen Room
Stayed in Dec 2023
Solo travelers
127 review
5.0/5
Outstanding
Posted on Dec 19, 2023
They are so nice! They even let us extend our stay because we had a late flight!😄
Guest User
Elegant Queen Room
Stayed in Sep 2023
Other
1 review
4.5/5
Great
Posted on Oct 26, 2023
My stay at Hotel Atour in Beijing was excellent. The room was exceptionally comfortable, and I looked forward to returning to the hotel each day. The buffet options were particularly impressive, offering a wide variety of delicious choices. The staff was consistently friendly and helpful, which added to the overall enjoyment of my stay. The hotel also provides a gym and convenient self-service laundry facilities for free, which were very helpful during my 9-day vacation in Beijing. It was a fantastic experience that I wouldgladly repeat.
Response from Property: Hello, dear Dou friends, we are very happy to be able to bring you the convenience you really need! Really good service is actually achieved in the hearts of customers! We not only have a self-service laundry room but also a book bar on the first floor! In your free time, pick up your favorite books, brew a pot of fragrant tea, and enjoy drinking and singing with friends. It’s so beautiful! It’s so beautiful! Looking forward to seeing you again in the wonderful days!
Tommy Hou
Elegant Queen Room
Stayed in Oct 2023
Solo travelers
3 review
3.2/5
Posted on Nov 9, 2023
The staff very slow to attend foreigner . No english . Have discrimination with me
Response from Property: I'm very sorry that Duo'er's family has let you down. Duo'er feels deeply guilty. Duo'er feels your sadness. Duo'er will not make any excuses. I only hope that you will give Duo'er a chance to make amends next time. Finally, thank you for your feedback, Duoer will take it as a lesson.
Takahiko
Executive Double Room
Stayed in Jun 2023
Business travelers
9 review
4.0/5
Very Good
Posted on Jun 8, 2023
I can hear voices in the next room. The entrance stinks a little. Other than that, very good. Correspondence of the front desk is good, too. Laundry service perfect.
Response from Property: Hello, dear friends, we are very happy to bring you the convenience you really need! Really good service is actually achieved in the hearts of customers! We not only have a self-service laundry room on the first floor but also a book bar! In your spare time, pick up your favorite books and make a pot of fragrant tea, and make friends with each other, drink and sing together, it's beautiful, beautiful! Looking forward to seeing you again in the beautiful days!
John Rong
Elegant Queen Room
Stayed in Mar 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 3, 2023
An excellent choice for a solo traveler: convenient location, clean room, delicious breakfast, and especially very friendly and helpful customer support. This was my first stay in an ATour hotel and am impressed of its quality. Will stay again when in the area.
Response from Property: Dear Duoyou, hello. In fact, companionship is not only the longest confession of love, but also the bravest choice. The world is so big and crowded with people. There are thousands of reasons why people are looking for excuses to leave. However, there is only companionship. From beginning to end, never change your original intention. Duoerjia has prepared a worry-free room for the family, which has been fully disinfected and provides contactless meal delivery throughout the process. We strictly control every guest and provide them with masks, so that you can have a more secure stay. In the future, Duoer will work hard and stay with you forever! Sincerely looking forward to your return home again
PREDEMON FRUMAT
Elegant Queen Room
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Nov 9, 2023
Good service and well located
Jason Koo9
Elegant Queen Room
Stayed in Oct 2023
Travel with friends
19 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Friendly Staff!!
Guest User
Executive Double Room
Stayed in Apr 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on May 1, 2022
Pretty good atmosphere and customer oriented service
Guest User
Superior Double Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The room was as clean and tidy as a little princess's boudoir, which made people feel comfortable! The service was also first-class, and it felt like returning to my own home.
Original TextTranslated by Google
Response from Property: Dear friends of Atour, seeing your five-star praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing Atour among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth in a strange city. Atour is to provide a fourth space for travelers on the road to relax and rest. I hope that you will be accompanied by Atour on every journey and bring unexpected touches to your life! ! The hotel is located in the southeast of Wanyouhui Shopping Mall, adjacent to Xiaotangshan Hot Spring, Xisanqi, etc.; 100 meters from Longde Plaza of Lishuiqiao Shopping Mall and 600 meters from Lishuiqiao Metro Station, which is very convenient; there are 24-hour self-service laundry rooms and gyms in the hotel, and cute robots are available to provide you with services 24 hours a day!
qYao28
Elegant Queen Room
Stayed in Sep 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel is really good. I often travel on business and will choose Atour first, so my family will also choose to stay in Atour when they come to Beijing. The environment is very warm as soon as you enter the lobby, the bedding in the room is very comfortable, especially the pillows, the breakfast is rich in variety, and the auntie who cooks noodles is really good, with a friendly attitude. There is also a late-night porridge road for free in the evening [grin], the children's service at the front desk is very considerate, especially Miss Wen Ni. We can't accompany my mother during the day because we are at work. My mother wants to go out by herself, but she just came to Beijing and is not familiar with it. Wen Ni patiently taught my mother how to use the mobile phone to scan the code, how to buy tickets, and told her the routes of various attractions in Beijing. The little girl was afraid that her mother could not find the subway station, so she took the initiative to drive her mother to the nearby subway station. I sincerely thank Miss Wen Ni. The service of the hotel is not only thoughtful and meticulous, but also full of human touch. My mother specifically told me that if I have the opportunity to come to Beijing next time, I will choose to stay in this hotel. I am very grateful to the service staff here. If my friends come to Beijing, I will also recommend this Atour, a warm and homely hotel [strong]
Original TextTranslated by Google
Response from Property: Dear friends of Atour, seeing your five-star praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing Atour among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth in a strange city. Atour is to provide a fourth space for travelers on the road to relax and rest. I hope that you will be accompanied by Atour on every journey and bring unexpected touches to your life! ! The hotel is located in the southeast of Wanyouhui Shopping Mall, adjacent to Xiaotangshan Hot Spring, Xisanqi, etc.; 100 meters from Longde Plaza of Lishuiqiao Shopping Mall and 600 meters from Lishuiqiao Metro Station, which is very convenient; there are 24-hour self-service laundry rooms and gyms in the hotel, and cute robots are available to provide you with services 24 hours a day!
Guest User
Elegant Queen Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The hotel is only a 10-minute walk from the subway, which makes it very convenient to go anywhere. There are shopping malls, cinemas and many places to eat nearby. The hotel service is also very serious. The breakfast has a variety of options and is super delicious. Especially in the evening, there are steamed snacks and nutritious porridge side dishes, which taste very good. The bedding in the room is cotton and the pillows are very comfortable. It is a very good hotel and must be recommended!
Original TextTranslated by Google
Response from Property: Dear friends, we are very happy to bring you the convenience you really need! The really good service is actually in the hearts of customers! We not only have a self-service laundry room on the first floor, but also a book bar! In your spare time, pick your favorite books and make a pot of fragrant tea. With three or two friends, drink and sing, it's beautiful, beautiful! Looking forward to meeting you again in the beautiful days! The hotel is located southeast of Wanyouhui Shopping Mall, adjacent to Xiaotangshan Hot Spring, Xisanqi, etc.; it is 100 meters away from Longde Plaza of Lishuiqiao Shopping Mall and 600 meters away from Lishuiqiao Metro Station, which is very convenient; the hotel has a 24-hour self-service laundry room, a gym, and cute robots to provide you with service 24 hours a day!
Guest User
Elegant Queen Room
Stayed in Sep 2024
Other
4 review
4.5/5
Great
Posted on Sep 16, 2024
Watching a concert. The room is ok, the mirror frame is dusty, the soundproofing is poor, the service attitude is good. I moved from x Yaduo, and I didn't notice that I booked a room without windows. The facilities are OK, there is a purifier
Original TextTranslated by Google
Response from Property: Thank you for staying at Beijing Lishuiqiao Atour Hotel and giving us feedback on your stay. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so as to make corresponding improvements. You can call the hotel switchboard to give us valuable suggestions. We hope that our improvements will welcome you to come again! The hotel is located southeast of Wanyouhui Shopping Mall, adjacent to Xiaotangshan Hot Spring, Xisanqi, etc.; it is 100 meters away from Longde Plaza of Lishuiqiao Shopping Mall and 600 meters away from Lishuiqiao Metro Station, which is very convenient; there are 24-hour self-service laundry rooms, gyms, and cute robots in the hotel to provide you with service 24 hours a day! Duoer also hopes that you will forget your troubles, continue to choose us, witness our changes, and look forward to your next stay.
Dashanlidexue
Elegant Queen Room
Stayed in Sep 2024
Other
143 review
0.5/5
Posted on Sep 9, 2024
When I checked in at the hotel, the front desk said that the room was graded and I would give a good review tomorrow. I think it's good, but the upgraded room is very dirty. There are hairs all under the sink! Hair Hygiene: Very dirty. When I washed my face in the first room, there were hairs all under the sink! The bedside tables on both sides were basically not cleaned! There are a lot of hairs and garbage! There are a lot of garbage and hairs next to the trash can under the desk. You can see it at a glance! The whole room is very unhygienic! Environment: The room environment is very bad and very dirty! I changed. The environment of the second room is not very good. It is not breathable. The sound insulation is very poor and the facilities are not good! Facilities: There are some problems with the socket in the second room. I can only charge it with a USB charging *****! The air conditioner is very noisy! The room is not soundproof! It's a bit noisy in the morning! The room facilities are basically broken. The wireless charging plate on the bedside table is also broken. The mobile phone can't be charged on it! The hygienic environment is also poor! Service: Not good. Require mandatory good reviews when checking out! The service is very bad. The hygiene is not good, the facilities are not good, and the sound insulation in the room is not good! The 2 rooms are worse than one! Facilities, environment, hygiene! The second house has less hair and is cleaner than the first house, but it is still a little bit. However, the facilities are very bad! Bad review! Very bad experience! Bad review!!
Original TextTranslated by Google
6/9