Yunshang Holiday Hotel (Universal Studios Beijing,Tongzhou District) Reviews
Yunshang Holiday Hotel (Universal Studios Beijing,Tongzhou District)
No. 5 Building, Tuqiao Village West (South Campus), Zhangjiawan Town, Tongzhou District, Beijing, 101100, ChinaView Hotel Details
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Yunshang Holiday Hotel (Universal Studios Beijing,Tongzhou District) Guest Reviews
4.6/5
Very Good
1375 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1375)
Positive reviews(1327)
Reviews with photos/video(391)
Convenient location(335)
Delicious breakfast(284)
Awesome amenities(147)
Friendly front desk staff(103)
Perfect for kids(31)
Close to metro(29)
Easy to call taxis(19)
Tasty coffee(14)
Negative reviews(48)
Guest User
Scenic Twin Room-Hd Tv Projection
Stayed in Mar 2024
Family
22 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Very near universal studios Beijing.
We left my kid’s pants and the staff, sinjin -yu contacted us that we left something and he also sent it to us in our next hotel. Very efficient! Thanks very much, Sinjin-yu!
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Andrew
Scenic Twin Room-Hd Tv Projection
Stayed in Jan 2024
Couples
9 review
4.5/5
Great
Posted on Feb 25, 2024
Perfect location and easy to get to after a trip to Universal. The room was clean and spacious. The bed comfortable and the shower was great. I enjoyed the breakfast but there were no pastries, which would have made it perfect. The fire safety information stated that if the door is hot move to the window and await rescue, however this room has NO window, so that sign is a little concerning. Other than that no complaints.
Response from Property: Dear guests,Greetings! Thank you for choosing to stay at Holiday Inn Express Beijing Tongzhou Tourism Zone. Our hotel is situated in the southern part of Tongzhou District, Beijing, adjacent to Universal Beijing Resort. We are delighted that you appreciate our hotel's location. To enhance your convenience, we offer complimentary shuttle services to Universal Beijing Resort, ensuring a seamless travel experience for our guests.During your stay, we invite you to enjoy refreshing showers, restful sleep, high-speed internet access, complimentary Chinese and Western-style breakfast, free-flowing coffee, and complimentary parking. Our complimentary buffet breakfast features a diverse selection of dishes, including local specialties, freshly cooked noodles paired with a variety of flavorsome accompaniments, and freshly ground coffee from our partnership with Luckin Coffee. We continuously refine and enhance our breakfast offerings to ensure a delightful dining experience for our guests.Furthermore, our hotel is equipped with comprehensive fire-fighting facilities. Our front desk and security personnel are trained to promptly respond to room-specific smoke alarms, providing immediate assistance as needed and ensuring your peace of mind during your stay.We remain committed to providing exceptional service and look forward to welcoming you back to Holiday Inn Express Beijing Tongzhou Tourism Zone in the future. Wishing you a pleasant journey filled with joyous moments!Warm regards,IHG Social Listening Team
LJones
Scenic Twin Room-Hd Tv Projection
Stayed in Nov 2023
Family
8 review
5.0/5
Outstanding
Posted on Dec 5, 2023
The Holiday Inn Express is very close to Universal Studios Beijing. The hotel offers a free luxury bus ride to and from the park at no additional charge. But, the perks do not stop there! The hotel offers a full breakfast each morning that has a great variety of foods, including a chef that prepares hot food at one of several stations. The rooms are updated and quiet. I really enjoyed the personalization of my name being broadcast on the television in the hotel room. The beds are comfy, the turn down service was efficient and the front desk staff are professional. I have nothing but praises for the Holiday Inn Express and wish to return in the future!
Response from Property: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Guest User
Deluxe Queen Room
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Nov 25, 2023
may be cost-effective hotel nearest universal studio. breakfast is very nice! the staff are kind!
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Budd
2-bed Room With View
Stayed in Oct 2023
Solo travelers
2 review
4.5/5
Great
Posted on Nov 23, 2023
Nice place. But not have a view. And restaurant's far. But universal studio is nearly
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. Our hotel is adjacent to Universal Studios Beijing, and we offer a free shuttle service for guests going to Universal Studios to make your trip hassle-free. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team
Jy lau
2-bed Room With View
Stayed in Mar 2024
Couples
10 review
2.7/5
Posted on May 8, 2024
Hotel cleaniness need to improve. Shuttle bus is good. But need to entertain the tour guide for nt buying the express lane. Hotel is abit far from metro station. Mcdonald downstairs is nt operate anymore. Nothing around the hotel. . Average breakfast . Will choose other hotel in the future if visit universal studio beijing
Response from Property: Dear Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services and hygiene. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening Team
joelai0210
Scenic Twin Room-Hd Tv Projection
Stayed in Sep 2023
Couples
4 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Such a nice , clean and quiet hotel, I really had a good time in it. The hotel is quite convinient, close to the Universal Studio Beijing and MRT. The most important thing is the price very friendly.
Response from Property: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team
Buykaa
Scenic Twin Room-Hd Tv Projection
Stayed in Sep 2023
Couples
7 review
3.0/5
Posted on Oct 25, 2023
Bathroom is dirty 😖. No one speaking english. breakfast was good ☺️ Close to universal
Response from Property: Dear Guest,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,IHG Social Listening Team
Guest User
Business Queen Room
Stayed in Feb 2024
Couples
2 review
3.7/5
Posted on Mar 8, 2024
The location is great for USB visitors. If you look for alternative hotel with affordable price then this could be the answer. The room is quite small but not a big deal for a few nights stay. The breakfast wasnt a thing for me. If you’re fine with local food then better include breakfast in your booking.
Response from Property: Dear Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening Team
Guest User
Business Queen Room
Stayed in Sep 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Oct 23, 2023
I love to stay at your hotel when I travel
Response from Property: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Sincerely,IHG Social Listening Team
Bulgan
2-bed Room With View
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Jan 15, 2024
The hotel was nice and clean. the staff were very helpful and friendly. the shuttle service to Universal Studios was a great bonus. A great place if you are looking for a hotel while visiting Universal Studios
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team
Jieyingyau
2-bed Room With View
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Service ok
Location very near to universal
Hotel room small but reasonable
Response from Property: Dear Guest,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,
Patricia Tay
Family-friendly Family Room
Stayed in May 2023
Couples
5 review
3.5/5
Posted on Jun 8, 2023
Average Hotel for the location. Good for the price, just rooms and not soundproof at all and you can hear people walking on the hallways.
Response from Property: Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,IHG Social Listening
Rudi Heart
2-bed Room With View
Stayed in May 2023
Family
11 review
5.0/5
Outstanding
Posted on Jun 25, 2023
very suitable for family stay. free bus to universal studios. very good breakfast
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowingour guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening
Guest User
Deluxe 2-bed Room 1
Stayed in Oct 2023
Family
10 review
5.0/5
Outstanding
Posted on Nov 26, 2023
This hotel is a great spot for clean, comfortable and well priced stay if you are going to Universal. It is really close to Universal and they offer a free shuttle. The cost of a Didi from Universal is very cheap so either way the shuttle or Didi will get you there in no time. The beds were comfortable and the rooms were clean. There is a noodle soup station for breakfast and other options are decent. This hotel will be my choice when visiting Universal.
Response from Property: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,IHG Social Listening Team