Hyatt Ziva Riviera Cancun Reviews

My compatriots, don’t be fooled! Never book this hotel! This is not the 7-figure area, and the sea you see is not what you imagined the Caribbean to look like. HYATT ZIVA, you can see the jelly-colored sea. This one with the suffix rivera is totally terrible! Worse than bad, the moment I stepped through the hotel door, I knew I had been cheated. As soon as I entered the room, I collapsed. I checked with Ctrip customer service and found out that this is real HYATT, but it is indeed a black shop! Two rooms, four people had all-inclusive meals, and the next morning, three had diarrhea! After paying for the room for three days, I gave up the last night and ran away early. Fortunately, Ctrip paid for one night's room.

18 people traveled, and 10 of them were not satisfied. 18 people traveled, and 10 of them were not satisfied with their service. The service of this hotel, 10 points, too many mosquitoes.

Good service and good place