Square Nine Hotel Belgrade

Dear Sirs, We recently stayed at this hotel, expecting a luxury experience given it’s listed as a member of Leading Hotels of the World and the steep price tag of €1,000 per night. We rented two rooms – one for ourselves and one for our granddaughter – expecting a high level of comfort and quality. Unfortunately, the experience was far from five-star. To our shock, we found a bed bug right in the bed, under the bed sheet – we felt it ourselves. When we reported this issue to management, their response was highly disappointing: they offered only a 50% discount on one night’s stay. It felt as though they were indifferent to both guest satisfaction and basic cleanliness standards. Additionally, the hotel claims the tap water is drinkable, yet it came out muddy – a troubling sign for a supposedly luxury hotel. We were also surprised to find no free bottled water provided in the room, despite the high price. In conclusion, this hotel does not deserve its five-star rating or its place in the Leading Hotels of the World. I would strongly recommend that travelers looking for a true luxury experience consider other options. Regards Sergey

Stayed here for a night before switching hotel, the square nine is perfectly located in the quiet corner of the pedestrian zone unlike the 2 branded hotels few minutes away. Well appointed room and great space. Check in was fast and the staffs were all amazing.

This is a superb hotel - an oasis of calm in a noisy and bustling city. The staff are great and the whole vibe is first class. Everybody and everything works well. It is well located between Kalmedgan castle and the main thoroughfares. We eat at the Japanese restaurant on the top floor and had a lovely meal.

This was our first visit to Belgrade and our first Nine. We were very impressed with our entire experience at Square Nine. We travel extensively and appreciate high level hospitality. Square Nine definitely exceeded our expectations. The suite we enjoyed was large, nicely appointed, 1.5 bathrooms and a comfortable bed. The extensive exterior balcony was a lovely bonus. The staff at Square Nine was superior. The front desk is a solid five star staff. The doorman who also provided car service was excellent as was the staff on the hotel lobby bar. Highly recommend this hotel!