Guest User
November 5, 2024
Pro's - Staff - every single staff member we came in contact with was smiley, friendly and helpful. I couldn't say one bad thing about the staff. The hotel was spotlessly clean. The rooms were cleaned to a high standard every day. The food was tasty and hot. It was kind of repetitive (especially for me as a vegetarian) but it is to be expected from an all inclusive hotel and there was always something I could eat which i enjoyed. The pools were great (cold!) but my daughter was in there every day without fail. We didn't feel the need to upgrade to gold all inclusive, there was plenty of choice on the silver. The food truck outside was great, we had it twice throughout the week. Snacks available at the bar all day were toasties, crisps, nuts, ice cream. The kids club staff were brilliant - we had a few days of bad weather and they were in the bar area entertaining and playing with the children which was fantastic for my 5 year old. Con's - Bed was very hard, gave me back ache. Room was quite small - for 3 of us with not much storage but we managed. Due to the high rise buildings around there is a lot of shade at the pool areas. The coach drops you off a 2-3 minute walk away from the hotel. No issue for me and my daughter. My mum uses a walking stick and although she did slightly struggle to use the stick and pull her suitcase we managed it. (from some of the comments on here i thought we would be walking up a mountain to get there - not the case!!) All in all if i could pick up the hotel and move it to another area I would go back in a heartbeat but I just don't think the area is for me but that is just personal choice! We still had a fantastic week. Also - beware of scammers! A man who pretended to be deaf tried to get me to sign my name on his clipboard (which I did) he then proceeds to ask for money to go towards the charity - I wouldn't give him my daughters 10 Euros which is all i had on me and then he told me to F* off - not deaf and spoke English! (this was away from the hotel but on our last day I saw him coming into the hotel and trying it on people sat outside!)