Guest User
November 6, 2024
Just returned from our 5th stay here, sorry to say it will probably be the last. As always the hotel was spotless. The rooms are comfortable, with tea and coffee, but as others have mentioned, 15€ extra to replenish for 2 people. Really??£££. The terrace is the best bit for us. But the staff were running around like ****** trying to keep up, previously they would spend time to have conversations. To busy doing more than one person's work. The the breaker for us, the thing that keeps us coming back is the food. Don't get me wrong there is still good choice, BUT, it isn't as good as previously, both in quality or standard. The attention to detail isn't there, as though only some share the same professional standards, just staff taking small bowls for behind the counter. I actually sent an email to the hotel, told them my room number highlighting what I am saying here. I never received a reply which was disappointing as I did say we probably wouldn't be going back. That lack of a conversation highlights to me exactly what I'm saying about the attention to detail. The riviera used to be great on all levels. Now it's good. Such a shame.