Guest User
June 28, 2024
Booked this hotel for a couple of nights for my husband’s birthday. Decided to splurge on a suite, the one the hotel uses for this listing. We travelled with a friend who took the other suite. We both experienced a litany of problems. Jacuzzi bath that spewed out black crap, a shower trap that was blocked and led to a flood, a patio door that was unsafe, an aircon that didn’t work, the list goes on. Our friend’s experience was so bad she had to move rooms. Rather than share our experiences in an open forum, I contacted the hotel directly, three times. No response. This was more disappointing than our stay. My top tip for anyone booking the hotel. Do not book the 2 suites in the main hotel. They are infrequently used and poorly maintained. Instead book the Deluxe Club with kitchenette. These are located in a newly renovated building.