Waldorf Astoria Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez

Waldorf Astoria Cancun

No.3 of Scenic Hotels in Cancun
Carr Federal Libre 307 Cancun-Tulum 248-868, SM-36, MZ-1 LT-1-01 UPE-1E, Benito Juarez, Quintana Roo 77580, Mexico
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Set on 100 acres of secluded Mayan coastline, Waldorf Astoria Cancun combines rich Mexican heritage with refined sophistication. Exquisite experiences and unmatched service awaits. Enjoy our signature Waldorf Astoria Spa, six unique restaurants and bars, exclusive resort amenities, and access to over 55,000 sq. ft of event space.Show More
We Price Match
hotel overview picture
4.4/5Very Good·Remarkably Clean
Gorgeous property! Amazing staff! 5/5
Amenities
Outdoor swimming poolBeach BarMassage RoomFitness RoomCar RentalBarRestaurantCaféTaxi booking serviceMeeting Room
All Amenities
Surroundings
Airport: Cancún International Airport
(15.0 km)
Landmarks: Jardín del Mar
(560m)
Landmarks: Olympic Pool
(2.7 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Mobility Access Two Queen Room with Roll in Shower
4

Mobility Access Two Queen Room with Roll in Shower

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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King Room With Ocean Front View
4

King Room With Ocean Front View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
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Riviera Suite-3 Guest Rooms
7

Riviera Suite-3 Guest Rooms

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Room Details
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Ocean Front Swim up Master Corner Suite
5

Ocean Front Swim up Master Corner Suite

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Room Details
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Amai Suite-Two Guest Rooms
7

Amai Suite-Two Guest Rooms

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Room Details
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Ocean Front Swim up Master
5

Ocean Front Swim up Master

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Oceanfront Room with Two Queen Beds
4

Oceanfront Room with Two Queen Beds

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
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Deluxe Ocean Front King Suite
6

Deluxe Ocean Front King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
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Family Connecting Suite 1 Qn Room-1 Kng Suite

Family Connecting Suite 1 Qn Room-1 Kng Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Room Details
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Deluxe King Room-Oceanfront
5

Deluxe King Room-Oceanfront

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
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Deluxe Room 2 Queen Beds-Ocean Front
6

Deluxe Room 2 Queen Beds-Ocean Front

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
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King Room with Swim up Pool
6

King Room with Swim up Pool

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
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Swim up Pool 2 Queen Bed Guestroom
4

Swim up Pool 2 Queen Bed Guestroom

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
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Mobility Access King Room with Roll in Shower
6

Mobility Access King Room with Roll in Shower

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
Check Availability
Ocean Front 2 Bedroom Presidential Suite
8

Ocean Front 2 Bedroom Presidential Suite

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
Check Availability
King Family Connecting Room

King Family Connecting Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Room Details
Check Availability
Oceanfront King Suite
4

Oceanfront King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
Check Availability
Riviera King Suite

Riviera King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Room Details
Check Availability
Ocean Front Master Corner Suite with King Bed
5

Ocean Front Master Corner Suite with King Bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
Check Availability
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Guest Reviews

4.4/5
Very Good
49 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.4
  • Service4.4
Average for similar properties in Benito Juarez
Most Mentioned
AI Summary
Hilton Gold impresses with its delicious breakfast, friendly staff, convenient location, clean premises, and luxurious amenities. Guests appreciate the comfortable rooms with stunning ocean views and spacious bathrooms.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 8, 2024
This is a luxurious and private hotel. Highly recommended for those who want to enjoy a quiet staycation and relax. It feels like a lot of care was put into each and every object, starting from the marble floor. But as you know... food and drinks in the hotel are quite expensive. However, the quality of the free activities is much better than that of the Hilton right next door, so we recommend taking full advantage of the activities. In particular, yoga outdoors while watching the sunrise at 7 a.m. remains one of my best memories! Plus, the spa facilities and massages are of the highest quality, so I recommend you try them. There is a separate space and pool that only spa users can use, and it is really beautiful....
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 7, 2024
My experience at the hotel was totally terrible and disappointing, to the point that I bought 2 nights and had to leave the hotel after the first night and with the second night paid for. The treatment of the waiters and staff was totally bad and rude as if you were in an all-inclusive, the food was of very low quality (like an all-inclusive) very far from the price charged. A water leak in the room, a fallen door in the access room to the bathroom that I reported and they never came to repair it, I also asked them to clean it and they never cleaned the room, the yakuzzis' water was dirty, and On top of that, when I left before the second night, the person checking out didn't even ask me the reason why I was leaving the hotel with the second night paid, my experience at the Waldorf Astoria in Cancun was truly regrettable. I do not recommend paying for this hotel, I feel scammed
Original TextTranslation provided by Google
G‍A‍A‍T
December 25, 2023
I visited this place to celebrate my husband's birthday and Christmas holidays. I requested in advance a congratulatory message for my husband or an event such as a birthday celebration. However, when I entered the room, there was an unknown name and a wedding congratulatory message. We paid for the breakfast-included package through a travel agency. The next day, when we went to eat breakfast, the hotel did not confirm whether breakfast was available or not. On the first day, I had to wait in the breakfast room for an hour. And even if breakfast is included, you always have to pay a tip of $40. Wide sunbeds with ocean access can also be used at an additional cost. Even though Hilton is a top brand, Services provided may require additional costs or I don't think it's worth the price. The location is also isolated next to the Hilton Hotel. You should only use this restaurant You'll need to take a round-trip taxi, which costs around $150. Still, the room condition and cleaning, and the quality of the restaurant, even the kids menu, were excellent. If you go to Cancun again or if an acquaintance of yours is going,, I would like to recommend Gara as an all-inclusive hotel.
Original TextTranslation provided by Google
k‍i‍m‍b‍e‍r‍l‍y‍t‍o‍n‍g
May 31, 2023
The hotel is very new, it just opened last year, and there are not many guests, which just meets our need for quietness. The location is not in the traditional hotel area, it is a bit to the south of the hotel area, relatively more private and quieter, but not far from the airport. Every corner of the hotel reveals the texture, the room is very spacious, the decoration is relatively modern, and it looks very comfortable. The bathroom is spacious and there is a tub on the balcony. The beach is okay, not the whitest and most delicate one. The restaurants in the hotel are delicious 😋 the seafood is fresh, and the brunch is also delicious.
Original TextTranslation provided by Google
I‍s‍a‍b‍e‍l‍l‍e
May 9, 2023
Gorgeous property! Amazing staff! 5/5

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental, Vegan, Vegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2022
  • Number of Rooms: 231
Set on 100 acres of secluded Mayan coastline, Waldorf Astoria Cancun combines rich Mexican heritage with refined sophistication. Exquisite experiences and unmatched service awaits. Enjoy our signature Waldorf Astoria Spa, six unique restaurants and bars, exclusive resort amenities, and access to over 55,000 sq. ft of event space.

Services & Amenities

Outdoor swimming pool
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

What times are Waldorf Astoria Cancun check-in and check-out?

Waldorf Astoria Cancun check-in time is 15:00 and the check-out time is 12:00.

What are amenities in Waldorf Astoria Cancun?

Waldorf Astoria Cancun amenities including Swimming Pool, Massage Room, Fitness Room.

What is Waldorf Astoria Cancun cancellation policy?

The cancellation policy for Waldorf Astoria Cancun varies depending on the type of room and booking conditions.

How much does it cost to stay at Waldorf Astoria Cancun?

Prices at Waldorf Astoria Cancun change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Waldorf Astoria Cancun?

The closest airport is Cancún International Airport, and it is about 20 mins from hotel by car (15.0 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Waldorf Astoria Cancun nearby landmarks?

Waldorf Astoria Cancun locates at the center of Benito Juarez. The nearby landmarks include Jardín del Mar, and it is 560m from your search (straight-line distance).

About This Property

Nearest AirportCancún International Airport
Distance to Airport15.04KM
Average Price FromCAD2430
Hotel Star Rating5