Hotels Near Bibliothek der Judischen Gemeinde zu Berlin in Berlin

The location and the hotel itself is great. Next time I will stay here. There were two points I would like to underline : first there was a small problem in the first room I got - as soon as I pointed it out, I got a new room immediately. A ver constructive way to deal with problems. I appreciate it. Second, the attitude of staff, they are helpful and explain you everything you ask them.

Upon arrival we received an upgrade to a ”superior room”. The room was on the top floor and had a balcony facing Kurfürstendamm. The street noise was hardly audible in the room and there were no noises from the neighboring rooms or the hallway. There was a capsule coffee machine and used capsules were replaced daily. A bottle of mineral water was also provided daily. The room was clean and the bed comfortable. There was enough space in the bathroom. It has a bathtub with a shower and hand shower that was easy to regulate and had good water pressure. There is an adjustable electric heater in the bathroom, and a large central heating element in the room that could be easily adjusted using a thermostat. A small refrigerator is available. The staff was very friendly. There is a breakfast buffet, but we didn't use it. Buses and subway are a few steps away. Many restaurants and shopping opportunities in the immediate area. We had a pleasant stay!

Super quiet place, has a good location, metro station near, very good service and price quality Rooms for breakfast or away**** from the city shoes at short distance The service has been good, we do not test the l breakfast by recommendation of other customers but if I think I will be done it excellent rating

Smallish rooms but ok for the price. We were on the courtside side so nice and quiet - although only a few rooms are on that side and the majority of rooms might be different. Air con is basically useless with zero cooling, coupled with rather stuffy rooms - I wouldn’t want to be there in a heatwave. Wi-Fi is patchy and too often won’t let you log on. Completely unacceptable is the total lack of any hot water for the last 36 hours with no public apology or even acknowledgment from the hotel. ”Strangely” - given the hot water experience - the promised email to leave a review on the hotel site hasn't arrived.

I went to this hotel for a mid-week vacation with my lovely daughter. With an UBER it was about 10 Euro to get to the hotel. Check-in was smooth, the older man behind the desk wasnt overly friendly but rather efficient and that was fine. We paid the tourist-tax and got one room-key for our room. We paid online about 80 Euro a night and we got a room with three beds at the back. The room was clean and simple. A desk with a big-screen TV, a shower-room with a toilet and a wash-basin. The shower was ok but we didnt like the shower-curtains. Also the water would be warm for about five minutes but it didnt bother us. Everyday cleaning with new linen and towels. In the morning you can have breakfast but you have to pay for it. We didnt use it. The hotel is set conveniently in the middle of Berlin near Kurfurstenstrasse and Dam. Near the U-Bahn and busses.

Everything was perfect until the morning of departure, when the service staff knocked on the room door at 8.30 in the morning to tell me to check out because they had to clean, although on Booking, check-out was provided until 12 o'clock.It somewhat erased all the charm until then.

I have stayed here twice now and have no major complaints! The location is great, right in the train station and only two stops from the city centre. The hotel also give you a travel pass to use on all public transport for the duration of your stay - AMAZING! This is a huge money saver. The rooms are a good size and ours had a fridge. The window opens well to ventilation. The staff are super friendly and helpful! This is a great hotel for money value. We will for sure be back!

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.

We were in Berlin for a football match of our VfL Bochum and chose the Estrel because it is centrally located and you can get everywhere from there. Not far from the Sonnenallee S-Bahn station, we were greeted in a friendly and courteous manner at reception. The rooms are OK, if a little shabby, unfortunately the air conditioning was not really usable, you would wish for more modern functions these days. The breakfast was completely fine. What bothered me a little was that it was very, if not too warm everywhere in the hotel. And that was when the outside temperature was 20 degrees, I don't want to know what it's like in midsummer. Overall everything was OK, but I wouldn't necessarily book the hotel again.

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.