Bintan Exotica Resort By Waringin Hospitality Reviews

Response from Property: Dear Marie, Thank you for your kind and detailed review! We're thrilled to hear that you enjoyed our unique location and found the resort to be a perfect nature escape. We're also delighted that our team’s hospitality and the food left a great impression on you. We look forward to welcoming you back for another memorable stay!Warm Regards,JoanneBintan Exotica Resort

Response from Property: Dear Brielletan,Thank you for your review! We’re delighted to hear that you enjoyed the comfort and cleanliness of our facilities, as well as the excellent service provided by our team. We also appreciate your kind words about the food and your soothing Javanese massage experience by the beach. We look forward to welcoming you back in the future!Warm Regards, JoanneBintan Exotica Resort

Response from Property: Dear Valued Guest, Thank you for your kind words! We're thrilled to hear you enjoyed our service, friendly staff, delicious food, and the beautiful scenery. Hope to see you again soon for another unforgettable stay!Warm Regards,JoanneBintan Exotica Resort

Response from Property: Thank you for sharing your detailed review of your recent stay with us. We are delighted to hear that you enjoyed the serene environment, the pleasant staff, and the unique experience of being surrounded by the mangrove habitat.We appreciate your feedback regarding the WiFi stability and the electricity issue. Rest assured, we are taking steps to address these concerns to enhance our guests' comfort and convenience.It's great to know that you found the facilities satisfactory and enjoyed the variety of food on our menu, especially the Indonesian selections. We're pleased that you made use of the basic water activities and enjoyed the amenities for children.Thank you once again for your valuable feedback. We look forward to welcoming you back for an even better experience in the future.Warm RegardsJoanneBintan Exotica Resort

Response from Property: Dear Valued Guest,Thank you for your positive review! We're thrilled to hear that you and your family enjoyed your stay with us. Providing excellent service and meeting all guest needs is always our goal, so it's wonderful to know that this made a great impression on you.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. Your review will surely help others looking for a place to unwind and enjoy tranquility.Warm Regards,JoanneBintan Exotica Resort

Response from Property: Dear Valued Guest,Thank you so much for your review! We're delighted to hear that you enjoyed your stay with us and found our resort to be a peaceful and scenic retreat.It's great to know that our affordable and delicious food met your expectations. We strive to make your experience as convenient and enjoyable as possible.We hope to welcome you back soon for another relaxing getaway!Warm Regards,JoanneBintan Exotica Resort

Response from Property: Thank you so much for your kind words and feedback! We are delighted to hear that you enjoyed your stay and found our staff welcoming and kind. We're glad you enjoyed the dinner as wellWe hope to welcome you back for another stay soon!Warm Regards,JoanneBintan Exotica Resort

Response from Property: Dear Valued Guest,Thank you for your feedback! We're glad to hear you enjoyed our environment and that our Manager was able to assist you well. We continue to work on improving our service to be more efficient and proactive to ensure your experience at Bintan Exotica Resort is even more satisfying. We look forward to welcoming you back!Warm Regards, Joanne Bintan Exotica Resort

Response from Property: Dear Valued Guest,We understand your confusion regarding the room description. It is correct that the room you booked does not have doors directly facing the sea; however, it is categorized as a sea view room based on its location and the view it offers. We appreciate your feedback .Thank you for your understanding, and we hope your next visit will be more enjoyable.Warm Regards,JoanneBintan Exotica Resort

Response from Property: Dear Nikki, Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent stay and found our staff to be accommodating and welcoming. Your satisfaction is our top priority, and knowing that we will have the pleasure of welcoming you back again is the highest compliment we can receive. We look forward to your next visit and promise to continue delivering the high standard of service and cleanliness you've come to expect from us. If there’s anything specific you enjoyed or any area where you think we could improve, please don’t hesitate to let us know.Warm Regards,Bintan Exotica Resort

Response from Property: Dear Valued Guest,Thank you so much for your wonderful review of our resort. We are thrilled to hear that your stay with us was fantastic and that our team made a positive impact on your experience.It's great to know that everything went smoothly and that you found our staff to be super friendly. We pride ourselves on providing exceptional service, and it's heartening to see these efforts recognized.We're also delighted that your room met all your expectations in terms of coziness and cleanliness. Our housekeeping team works hard to ensure that every guest feels comfortable and well taken care of.Hearing that you enjoyed the hotel's facilities and found the food to be a highlight of your stay is especially pleasing. Our culinary team is passionate about delivering delicious and memorable dining experiences, so your compliments are very much appreciated.Thank you once again for choosing Bintan Exotica Resort for your stay. We look forward to welcoming you back in the future for another exceptional experience. Warm Regards,Bintan Exotica Resort.

Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your visit. As it is peak season, we offered the option to make a reservation and pre-order food to ensure quicker service. Since this option was declined, we had to process your order according to the queue, which may have led to longer wait times. We appreciate your understanding and hope to provide you with a better experience in the future.Warm Regards,JoanneBintan Exotica Resort

Response from Property: Dear Kalaimani,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at Bintan Exotica Resort. We are truly sorry to hear that your experience did not meet your expectations in several areas.Your scores in surroundings, amenities, cleanliness, and service are particularly concerning to us. We are committed to delivering exceptional experiences and it seems we fell short this time. Your specific insights into these areas would be immensely helpful for us to understand and address the issues effectively.We take pride in our range of activities, including snorkelling and scuba diving, as well as the quality of our in-room amenities. We are keen to know if there were any specific aspects of these services that did not meet your expectations. Any additional detail you provide will be crucial for us to ensure that such concerns are not repeated in the future.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back and demonstrate the high standards our guests usually enjoy.Warm Regards,Bintan Exotica Resort

Response from Property: Dear Guest, Thank you for taking the time to share your feedback with us. We are very happy to hear that you had a good experience during your stay at our hotel. We are committed to providing a top-notch experience for our guests, and it's always rewarding to receive positive feedback that reflects our efforts. Your kind words motivate us to maintain the high standards of service and hospitality that our guests deserve.Thank you once again for choosing Bintan Exotica Resort. Best regards, Joanne Bintan Exotica Resort