Radisson Blu Hotel, Birmingham

Radisson Blu Hotel, Birmingham Reviews

Radisson Blu Hotel, Birmingham

12 Holloway Circus, Queensway, Birmingham, United KingdomView Hotel Details
Radisson Blu Hotel, Birmingham
Radisson Blu Hotel, BirminghamRadisson Blu Hotel, BirminghamRadisson Blu Hotel, Birmingham
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Radisson Blu Hotel, Birmingham Guest Reviews

4.4/5
Very Good
43 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(43)
Positive reviews(38)
Reviews with photos/video(11)
Awesome stay(15)
Clean and tidy(11)
Great location(11)
Convenient location(10)
Great service(9)
Negative reviews(5)
Trav3ll3r
Premium Room
Stayed in Jul 2024
Family
20 review
5.0/5
Outstanding
Posted on Jul 31, 2024
We chose this hotel for its proximity to the Hippodrome theatre and the New Street train station. All of which were only a 5 minute walk from each other. The room was spacious, clean and comfortable. We had issue with the AC in our first room, but we were quickly accommodated to another room. Breakfast was good with enough options to satisfy all tastes and needs.
6/8
Response from Property: Thank you for your fantastic review! We’re delighted to hear that you chose our hotel for its convenient location near the Hippodrome Theater and New Street train station. It’s great to know that you found your room spacious, clean, and comfortable.We apologise for the initial issue with the AC but are glad our team was able to accommodate you quickly in another room. We’re also pleased you enjoyed the breakfast options available.Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay!Best regards,The Radisson Blu Birmingham Team
Guest User
Standard Room
Stayed in Sep 2024
Couples
1 review
3.5/5
Posted on Sep 14, 2024
Breakfast isn't worth the money so don't bother paying for that , hotel was run down abit , room wasn't great but did the job. Overall not worth the price
Response from Property: Thank you for taking the time to share your feedback with us. We appreciate your honest review and are sorry to hear that your experience did not meet your expectations, especially regarding the breakfast, the condition of the hotel, and the value for the price.Your comments are very important to us, and we will share them with our team as we continue working to improve our offerings and guest experience. We hope that you’ll consider giving us another chance in the future to provide a better stay.Best regards,The Radisson Blu Birmingham Team
Alfred GA
Premium Room
Stayed in Aug 2024
Family
8 review
3.5/5
Posted on Aug 23, 2024
The location is good, but the room decoration is a bit old. The room is still McLean and the staff are very nice.
Guest User
Superior Room with City View
Stayed in Jan 2024
Couples
2 review
4.2/5
Very Good
Posted on Jan 7, 2024
Stayed here for one night and we stayed in the superior room with the city view, which was really nice as we were on the 18th floor so the view was amazing. The room was clean but the bed and pillows were horrible. The mattress was so soft you would sink into it when laying down, the pillows were the same too, they were really soft and flat and we didn’t get a good nights sleep. Other than that, everything else was fine.
Response from Property: Thank you for taking the time to share your review! We’re delighted to hear that you enjoyed the amazing city view from your superior room on the 18th floor and that you found the room clean.We apologize for the discomfort you experienced with the bed and pillows. Your feedback is important to us, and we will certainly look into this matter to enhance our guests' sleeping experience.We appreciate your insights and hope to have the opportunity to welcome you back for a more restful stay in the future!Best regards,The Radisson Blu Birmingham Team
Guest User
Standard Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Really nice nice staff No issue apart from no water but issued full refund
Response from Property: Thank you for your review! We’re glad to hear that you found our staff really nice and that your experience was generally positive. We sincerely apologise for the inconvenience regarding the lack of water, but we appreciate your understanding and are pleased that we could issue a full refund.Your feedback is valuable to us, and we hope to welcome you back for an even better experience in the future!Best regards,The Radisson Blu Birmngham Team
Guest User
Standard Room
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Great room great view highly recommend
hieu vo
Standard Room
Stayed in May 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Jun 3, 2023
so happy hihuhihihihihi hihihihihihihihihuhihihihihihi
Anonymous User
Standard Room
Stayed in Dec 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 5, 2023
01. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown (L). 02. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. 03. I had a wonderful experience at the (HN). Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Guest User
Standard Room
Stayed in Jun 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 10, 2023
Really nice hotel, no complaints at all. Great location and great service.
Nadiha Mangan
Standard Room
Stayed in Jan 2023
Business travelers
2 review
3.5/5
Posted on Feb 8, 2023
The room was noisy, I asked to be moved and they moved me to a room next to the lift. Not great. Otherwise, the bar was friendly and the concierge was helpful.
Guest User
Premium Room
Stayed in Jan 2023
Travel with friends
4 review
1.0/5
Posted on Jan 16, 2023
This is the worst trip I have ever experienced and the first time I have made a complaint on the software. The man markons at the reception desk is like a robot. He doesn't understand any of my demands at all. He just repeats the same sentence mechanically, and finally deliberately doesn't give us a drink coupon
Guest User
Superior Room with City View
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 25, 2024
good room
AsAs
Standard Room
Stayed in Sep 2022
Travel with friends
1 review
4.5/5
Great
Posted on Sep 21, 2022
Pipe bursted
紫薯上校
Standard Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The double room has a great view and is close to the train station and city center, with easy access to the University of Birmingham. The front desk staff was very friendly and attentive. When we bought yogurt and needed a refrigerator, the front desk staff personally delivered the refrigerator. If I return to Birmingham again, I will book again without hesitation.
Original TextTranslated by Google
Response from Property: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the great view from your double room and appreciated our convenient location near the train station and city center, as well as easy access to the University of Birmingham.It’s fantastic to know that our front desk staff made such a positive impression by being friendly and attentive, and we’re glad they could assist you with the refrigerator for your yogurt.We truly appreciate your kind words and look forward to welcoming you back to Birmingham in the future!Best regards,The Radisson Blu Birmingham Team
T_J_Txiaojie
Standard Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The room is clean and fresh. It is very close to the city center, shopping festival and Xinjie Station. The location is excellent. There are several supermarkets nearby, which is very convenient. There is also a Chinese supermarket. There are many domestic things, which is very familiar!
Original TextTranslated by Google
Response from Property: Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the cleanliness of your room and appreciated our excellent location near the city center and New Street Station. It’s great to know that you found the nearby supermarkets convenient, especially the Chinese supermarket!Your feedback means a lot to us, and we hope to welcome you back soon!Best regards,The Radisson Blu Birmingham Team