Anonymous User
December 23, 2022
When going to lofoten islands, you usually pass through Bodo,
I booked a stay at Comfort hotel bodo for one night and paid the full amount online in the morning.
Unexpectedly, we arrived at the Comfort Hotel in a heavy snowstorm last night and found out that the hotel was closed. There was a notice at the door saying that all orders would be transferred to the sister hotel, quality hotel Ramsalt 😒 There was no prior notice of any kind 😡
Quality Hotel is further away from the airport. If we had known about it in advance, we would never have accepted this arrangement and changed to another hotel. But because it was too late last night, I could only drag my luggage and walk for 10 minutes under the wind and snow to go to the Quality hotel.
The most outrageous thing is that when we checked out this morning, the Quality Hotel staff actually said that we had not paid yet and threatened that we would have to pay a more expensive rate at Quality Hotel before we could leave, otherwise we would call the police. We have the official receipt from the comfort hotel but its sister hotel Quality hotel still insists they did not receive the money 🤬🤬🤬
Finally, because I had to catch a flight, I couldn’t leave until I paid. After reading the reviews online, it turned out that both hotels have criminal records.
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