Best Hotels near Zoo Boise, Boise

0My wife and I arrived in our room to find the toilet clogged. I called down to the front desk to ask for a plunger, and was told one would be sent up immediately. 15 minutes later, I went to the front desk to ask for a plunger in person. I was told the request was delayed because something important came up(!) but it would be sent up immediately. 10 minutes later, I returned to the front desk to ask for a plunger again. I was told the plunger was ”already on its way.” While I stood there, a maintenance staff member arrived at the front desk and told the front desk staff he could not find a plunger (the one that was ”already on its way” to my room). I followed a front desk staff member and the maintenance staff to the janitorial closet, where we located the plunger and then I had the pleasure of plunging a previous guest's floating fecal matter from a hotel room toilet. I escorted the maintenance staff member to the janitorial closet (on the 5th floor by the pool, in case anyone needs to know) so he wouldn't have to also handle the dirty plunger. Feeling lied to and dismissed about the plunger issue twice, I went to the front desk to lodge a complaint with the night manager. I asked for the Night Manager specifically. Once more I was lied to when one of the front desk staff (Alai) identified himself as the night manager. While I was speaking to him privately and away from other customers about my complaint, the ACTUAL night manager (Nix) appeared and asked if I had a complaint. I found Nix (the actual night manager) incredibly rude and dismissive. It's little wonder where this ill-trained and unprepared staff take their cues. The location is great, but save yourself the trouble and stay in the Radisson across the street.

The room was very clean and the bed super comfortable!! The Front Desk Representatives had a great attitude and easy to talk to. They were very helpful in all my questions. Great Front Desk representative's. The Breakfast was very good and nice assortment of items to choose. The cook did a great job in very tasty food! Thank you to all the staff at this Hotel for making my Wife and I feel special. Appreciate you all. We will be back!

Got a deluxe kind room. Room size was OK but bathroom was small. The bathtub was small and the vent didn't work. They couldnt do anything about the vent and didn't have another option for room change. We ended up sleeping in a muggy room. They offered a fan but that would of just pushed the miggyness around with no windows to open or we would have to leave the door open which I was not comfortable with. Had a few ants in the drain of the sink and rust around the bathroom door so I'm not sure how long the vent hasn't been working. Food was OK but over expensive and I tried different mix drinks and didn't have a large selection and didn't like them. If you need a spot to rest it's fine but for my anniversary night I was not a fan.

Have stayed here many times and it is always solid. The construction makes it so you can hear people walking overhead like a cheap apartment, but it’s always a solid stay and the people who work there are terrific. One request: Kill the Fox News at the breakfast bar. It’s seriously aggressive propaganda designed to scare the bejeezus out of Boomers in the moments they tear themselves away from Facebook. I’ll book here one more time, but seriously, if Fox is playing again, it will be my last stop. If people running the place think that trash is ok, I don’t want to know what else might be permissible.

Great location, within walking distance to many restaurants and shops. The common areas were nicely designed and clean. The room was clean, and we were pleasantly surprised by the mini kitchenette. The kids really enjoyed the pool. We appreciated the extra towels at the pool. The cons were: the bottom of the pool was pretty rough. I get the need for traction, but it rubbed my kids' feet raw. There wasn't a hot tub. The parking garage attached to the hotel is open to the public, so if there is a popular event happening downtown (i.e. New Year's Eve Potato Drop) the garage will fill up while you were out elsewhwere. Leaving you to have to find somewhere else to park even though you prepaid for parking in that garage.

This hotel is extremely clean, comfortable, and extremely relaxing. My partner and I try to get away from everything at least once a month, and we both agreed that this hotel is top of our list. We will definitely be coming back soon!

We spent a night here on a road trip, we got in late and left early but it looks like a great location: not Downtown but close and a block or so to the river. They had bikes out front for rent which was nice. This is a pretty typical Springhill suites, oversized room with a semi seperate living are with fridge, microwave and sink. The bathroom was ridiculously tiny, like barely enough room to close the door without hitting the toilet. The bathroom sink is seperate from the toilet and shower which can be nice but it's right in front of the beds meaning anybody wanting to wash their hands at night or get up earlier to start and get ready is going to wake up the other occupants. They do have rooms with patios at this location on the ground floor but keep in mind they aren't very private and look over the parking lot. Breakfast was bad by any Marriott standards and particularly bad for a Springhill which is usually little more upscale than a Fairfield or Towneplace Suites. I asked the breakfast attendant if they had any gluten free options for my daughter he just said no, he didn't even offer to see if any of the offerings were doable for her. The eggs and sausages weren't even hot and tasted stale and the coffee wasn't drinkable. This wasn't a terrible stay, if you don't care about breakfast and the small bathroom doesn't bother you then it's worth staying at for the location.