Grand Hotel River Park, a Luxury Collection Hotel, Bratislava

Overall hotel experience was very good, friendly staff, good location and clean environment

The rooms were nice and quiet. Pillows very soft though (too soft it was a little uncomfortable/unsupportive!) and the room was very hot with a temperamental air con unit. We were surprised there wasn’t a kettle in the room so we could wake up to a quick coffee. On our final night we did call up for one and they did bring one up, but with how £££ the room is you’d expect access to a kettle at all times, in my opinion. The thing that let our stay down was we went to the spa and there was a six month old baby in the jacuzzi with NO nappy on! After paying an extra €35 each to use the spa, we had hoped for some luxury. I did mention to the staff about this but they didn’t do anything and it put us off going in the two jacuzzis the baby went in. There is a sign with an age limit but no one seems to care, not even the staff. To be honest I’d expect a refund as I felt I couldn’t use the whole spa because of this. Staff friendly and helpful at reception.