Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
68 reviews
9.2/10
1 night
From €90
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9.4/10
Amazing
AAndiswaAThe locations was great 😊, there’s a chilled street for those who like peace where the hotel is located and there are busy streets for those who like to party and it’s a walking distance. The hotel is like 7 minutes walk away from the train station which made traveling very easy. There are a lot of activities to do in Suwon . The hotel is clean and I loved the check out at 12:00 . The check in was a bit late 16:00 but it was no bother since we wanted to explore the city anyways. The service was great and there was someone who spoke a bit of English at the check in counter which is good for foreigners 💃🏽❤️
AAihechadehuliThis hotel is incredibly comfortable, and the front desk staff are always so cheerful. The room layout is very tidy, and the bathroom and toilet are exceptionally clean. I was able to enjoy a relaxing hot bath there. Honestly, it felt just like being at home. It completely washed away any unpleasant experiences I had at other hotels in Seoul. A special thanks to the male staff member named Han at the front desk, who also helped me send a package. In summary: a first-class hotel with top-notch, warm service. I also think the air conditioning system in the room was by far the best I encountered during my two-week trip in Korea; it maintained a perfectly consistent temperature, unlike some places where it fluctuated, and the room never felt stuffy. Just a small suggestion: it would be even better if they could provide slippers or bathrobes for children.
GGuest UserWe arrived at the hotel around noon time. The hotel is very close to the KTX train station, 5 minutes walking. The front desk was very helpful, she checked our registration, lend me an umbrella, suggested our city walk in Sowan. The hotel is in great conditions, though we don't have time to experience the Gym, swimming pool, also the restaurant. We will use this hotel again upon our next visiting to Korea.
VVivi SoegyantoI had a very pleasant stay at the Marriott Suwon. My daughter and I received a warm and attentive service—special thanks to Manager Owen, who kindly assisted with my early check-in. After a long journey, this thoughtful gesture made a big difference and set the tone for the rest of my stay.
The hotel’s location is another strong point. Situated by the lake, it offers a scenic atmosphere that’s perfect for relaxing walks or simply unwinding with a view. At the same time, it’s conveniently linked to a mall, making dining, shopping, and daily necessities easily accessible without having to travel far.
RRongrongxueqiubaobaoThe room was nice and spacious, and there's a street with bars and BBQ joints nearby. However, the hotel's entrance was incredibly hard to find; I had to circle around three or four times just to locate it after work. The front desk staff consistently wore black masks, making them seem as if they didn't want to be seen, which I found quite strange. Furthermore, the KTV (karaoke bar) just one street away employs 'princesses' (hostesses). Had I known this beforehand, I wouldn't have booked here. As a woman, I felt a bit unsafe walking on that street. I strongly advise female business travelers, especially those in China, to avoid booking accommodations on this street behind City Hall.
GGuest UserThis was the most professional hotel in a small Korea trip during Chuseok, good staff, proper lobby, rooms have good amenities instead of very basic. The location is very nice, Suwon was a bit too hectic for me on the night streets and not very enjoyable, but behind the hotel there are more fancy quiet and nice places to enjoy.
LLynneI had a very good rest! Even in the middle of heavy snowfall, the room was very warm. I really like warm rooms in winter. I would love to stay here again! It's a little far away from the bus terminal and from the train station, but it was possible to get to these places via the bus services. I loved the nearby walls/fort.
매매일 밤 네게 날아가This was my first trip to Suwon to cheer on a soccer away game. I don't have any photos of the accommodation, but the room was clean and the staff at the counter were friendly, so I had a good stay. However, the parking lot is not large, so some people may feel uncomfortable because they share the parking lot of a hospital near the hotel. Overall, I am satisfied~
SSolo AceI have been coming to this hotel for a little over a year, and I never had any problems until they started making changes. I understand charging for basic amenities, but can you at least put a bar of soap in the bathroom for handwashing. I also didn't have the nice LG clothes closet that refreshes your clothes. I wasn’t able to freshen my jacket, and the mattress is also harder. They did install a bigger TV and added better TV remote directions in English with a channel listing. But what did it for me was during the checkout. In the past, when I had a lot of bags to carry to the KTX or Bus Terminal, they always were helpful in calling me a taxi. I asked like I normally do, and not only was I denied, but I was also waved off as if he couldn't be bothered. I tried to tell him that I was going to the KTX, but he kept saying airport taxi across the street. Due to frustration and time constraints, I left. I didn't want to miss my train. I will definitely patron another hotel after this. Disappointed.
GGuest UserWe had a wonderful time. From the moment we arrived until we left, Manager Lee was kind and helpful, from calling taxis to finding information for attractions and knowing where to eat. He even gave us his number if we needed his help while we were out.
The room was spacious, clean, and comfortable. Very nice bathroom too.
We ordered breakfast as part of our reservation, and in the morning, it was delivered to our room. It was from a local bakery, Paris Baguette. Very filling and satisfying.
When we come back to Suwon, we will definitely stay at Hotel Insta again.
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