118 Reviews
AC Hotel by Marriott Boston Cleveland Circle
Boston|2.77km from Maliotis Cultural Center
The good: • Location • Server in the breakfast bar was friendly and attentive • Front desk staff was polite and friendly; offered me an umbrella during the rain The bad: • Room Condition: o Toilet seat – there was a urine stain about the size of a dime on the seat, which I had to clean and sanitize upon arrival o Rug was filthy – when I walked barefoot, dust, lint and random particles stuck to my feet. I had to frequently rinse my feet in the shower to get all the grime off o Thin walls/ceilings – I could hear the guest in room 322 snoring like a bear each and every night. And on Weds night, the room above me (420?) sounded like a heard of elephants o Lights – I could not locate a switch to turn on the wall sconces adjacent the bed o Shampoo/Soap dispenser – the screw was unscrewed so the assembly kept falling apart when I used the shampoo & conditioner o Bar – closed; business travelers look forward to a drink at the end of the day and an opportunity to socialize w/ other guests • Front desk staff did not greet me as a Bonvoy Platinum member nor offer a choice of hotel credit or points. I will not recommend this AC Marriott to my colleagues until these issues were addressed.
Outstanding
62 Reviews