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Courtyard Charlotte Concord
4.1/598 Reviews

Courtyard Charlotte Concord

Concord Mills Concord|2km from Charlotte Motor Speedway
I travel quite a bit and this has got to be the most neglected hotel room I've ever stayed in. First, the bedroom wasn't as clean as I'd expect it to be. The phone wasn't working. When we picked up the handset there was electrical tape all over it, so someone knew it didn't work and tried to cover it up. Even after all that, i could let it be and say you get what you pay for. But the BATHROOM had not been touched since the inception of this hotel. The bathroom sink was the slowest drain I've ever encountered. The sink filled up every time we brushed our teeth, and had to wait 5 minutes before the next person could use it in order for the water to go drain. The shower rod was broken, causing the flimsy ineffective shower curtain to droop down to the middle, causing water to splash onto the floor from both ends of the shower. It's been like this for a while because there's mold on both ends of the shower and the tile is broken. Worst part, the shower did not drain all the water. There's a pocket i guess in the tub that doesn't seem to angle completely towards the drain, creating a puddle of STANDING WATER in the shower. Which means if someone takes a shower before you, like say a rowdy pre-teen playing in the dirt all day, you will be stepping into a puddle of their dirty run off from their shower. Our room was cleaned while we were away, and the puddle was gone when we came back, which means they found a way to push the water towards the drain, which means THEY KNEW ABOUT THIS PROBLEM. It's been like that for a while. How do we know you ask?? The spot where the tub puddle is IS RUSTING, while the rest of the tub isn't. You should feel ashamed to subject families to that room, and as a result I'd rather sleep in my car rather than stay at that place again.

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