Hotel Suites la Roca

The first clue was when ubber drivers will refuse the trip over and over again. Finally someone did drive us and warn us not go out at night. When we arrived I can tell why. This is the worst place I ever booked. I asked to see the rooms, so we made our way up the stairs , dirty , garbage , smoke, licour , sex combination smell. It was nauseous. We turned around and look to book another hotel, the first thing I did was to take a shower. Please don't stay here if you value your life.

We waited in the lobby and communicated with the hotel clerk using google translate. She was very nice. We get into the room and within a couple of minutes I knew I couldn’t stay there. The walls were gross and dirty. The smell of mildew in the shower was significant. There was a very strong chemical odour. The sheets were stained and dirty. This hotel was spectacular at having photos that made it look like a cute boutique hotel. They refused my refund for my entire stay and so did *******. I was on the phone as soon as I arrived trying to cancel my reservation. I was sincerely concerned they had sprayed some sort bedbug chemical and I just could not risk staying there with my children. I want to add that have stayed in stinky us motels on the way to Florida because others were sold out, and I have never complained. I have also travelled extensively. This is the first bad review I have ever left for a hotel.

Property looks really good in the pictures but once you are there not worth the money - lacks many things - the only good part was the soft bed other than that the place needs much attention.