Deborah
December 27, 2023
Motel, Not Hotel
The clerk who checked me in was very nice and courteous. But calling this "hotel" is deceiving. It is a MOTEL. The condition was terrible. I bought a can of sanitizer at the Oxxo nearby to spray everything, including the sheets. Whatever I paid for our one night here was too much! The biggest and only true benefit of staying here was that it was 2 blocks from the main ADO station. There were also fast food places and stores nearby. There is no signage and no one reminds you that Cancun is on Eastern time so you can adjust your devices and set the correct alarms. There is no wake-up call service. I knew this in advance, but a reminder would have helped us not miss our bus. We had to buy new tickets. So staying at this hotel actually cost me more than staying at a "regular" hotel that offered some basic guest services,