Guest User
September 13, 2024
I booked a room with a mountain view on Trip.com, hoping for a view.
When I arrived at the hotel, I was given a room facing the mountain.
I asked the hotel, but they said that there were no rooms on the mountain side available.
I showed them the reservation screen with a mountain view, but they said that it was a mistake on the reservation site and they couldn't accommodate that.
If you're hoping for a mountain view, be careful.
After returning home, I contacted Trip.com, but they only offered a small compensation.
Original TextTranslation provided by Google