Castaway Island Fiji

Castaway Island Fiji Reviews

Castaway Island Fiji

Mamanuca Islands, Castaway Island, Mamanuca Islands, FijiView Hotel Details
Castaway Island Fiji
Castaway Island FijiCastaway Island FijiCastaway Island Fiji
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Castaway Island Fiji Guest Reviews

4.4/5
Very Good
79 review
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(79)
Positive reviews(47)
Reviews with photos/video(21)
Negative reviews(1)
Guest User
South Beach Bure
Stayed in Oct 2024
Family
3 review
4.0/5
Very Good
Posted on Nov 15, 2024
Fiji is a good choice. The weather was bad so it was not as satisfactory as expected, but that's how island tours are, it depends a lot on luck. Overall, the hotel facilities are good.
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Xiaomaiquanquan
South Beach Bure
Stayed in Feb 2024
Family
37 review
5.0/5
Outstanding
Posted on Feb 10, 2024
The room is not big, enough for 4 people Good service on the island You can also go to cloud9 for day trips like snorkeling and deep diving. The key is that the island is quiet, and it's great to just lie down and listen to the sound of the waves every day. There are two swimming pools for children and adults. When the weather is nice, the sunset is really beautiful Dinner has buffet and a la carte options Mondays and Wednesdays are all self-service There are also some small activities The best choice for parent-child islands
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6/19
Liuyedao
Island Bure
Stayed in Feb 2024
Family
2 review
4.5/5
Great
Posted on Feb 17, 2024
The room is quite unique, clean and tidy, but there is no TV or Internet. The service is attentive. It is recommended for family travel. The outer islands are very cost-effective. There are plenty of water activities on the beach, including tennis, table tennis, and swimming.
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sigmaboy
Island Bure
Stayed in Feb 2024
Family
9 review
3.5/5
Posted on Feb 18, 2024
The room type is really too poor. Although the family room can accommodate 4-5 people, there is no privacy at all... One island and one hotel, the facilities are a bit old and well maintained. The local waiters are very friendly and will say hello when they meet. There is a Chinese who is relatively indifferent. There was a farewell ceremony. On the first day when the helicopter arrived, the waiter missed a luggage bag. On the third day, it was still unrecoverable and I had to rely on myself. The catering is quite satisfactory, and Chinese sweets and snacks are carefully added during the ***** New Year.
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Yimiwucaisedegushi
Island Bure
Stayed in Jul 2023
Family
2 review
4.5/5
Great
Posted on Oct 12, 2023
It's okay. There are a few things to do in the hotel. It's okay. There are a few things to do in the hotel. It's okay. There are a few things to do in the hotel. It's okay. There are a few things to do in the hotel.
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Oosagia
South Beach Bure
Stayed in Feb 2024
Family
9 review
3.5/5
Posted on Feb 12, 2024
Room description does not match
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Guest User
South Beach Bure
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 18, 2023
Good in all aspects
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Biancah1992
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Nov 2, 2024
There was one major problem. We had to leave!! Castaway island was the best holiday we have had to date. We have been to many beach holidays around the world and nothing will come close to this. The island, the people and the whole experience. We travelled with our 8 month old baby and 3 year old. We do not usually revisit locations close together and like to explore new places but we are already looking at rebooking next year.
6/8
Response from Property: Bula Biancah1992, Thank you for your fantastic review! We are so glad to hear that your stay at Castaway Island was the best holiday you have had. It’s wonderful to know that you and your family enjoyed the island, our amazing staff, and the overall experience, especially with your little ones. We would be thrilled to welcome you back next year! Thank you for considering us again, and we can’t wait to create more beautiful memories with you. Vinaka, The Castaway Family
Matt H
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 31, 2024
We stayed at castaway for our elopement wedding and couldn’t have asked for a better trip. The island and the staff are incredible. From the moment we arrived we were so well looked after. Our son had the best week of his life as there were so many children he could play with and the staff were great with children. He had a Nanny for a few days and she was fantastic with him. Our wedding day was amazing and Priya & Laisa were so great to deal with. They made the day so special and were always so easy to deal with. We would highly recommend castaway island to anyone who is looking for an island getaway especially if you have young children.
Response from Property: Bula Hayesmp, Thank you for sharing your wonderful experience at Castaway Island! We are thrilled to hear that your elopement wedding was so special and that our staff took great care of you and your family. It’s fantastic to know your son enjoyed his time playing with other children and that our nanny service met your expectations. We truly appreciate your recommendation and hope to welcome you back for another unforgettable stay! Vinaka, The Castaway Family
Timmsythetraveller
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 31, 2024
We just returned from our first stay at Castaway Island. We stayed 7 nights in an Island Bure as a family of Four with two young children. I had high expectations leading up to our holiday after reading so many wonderful reviews and it did not disappoint. Castaway is truly a magical place & we will definitely return. My 7 year old cried when we left and I have to admit I had a couple of tears also. It is not only the stunning surroundings but also the beautiful people that made our stay so wonderful. Special mention to Zac, Issac, Nati, Oscar, Big Joe, Hulk, Mary, Mariah, Sami & Niko. The only thing I would change is having a Bure closer to the main amenities. We did love the privacy of Bure 52 and the grassy area out the front with some ocean views but it did get tedious walking up and down throughout the day and my 3 year old wanting to be carried constantly.
Response from Property: Bula Timmsythetraveller, Thank you for your heartfelt review! We are thrilled to hear that your first stay at Castaway Island exceeded your expectations and that your family created such wonderful memories. It’s especially touching to know that your children had such a strong connection to our beautiful island and staff. We appreciate your feedback about the location of the bures and understand the importance of convenience with young children. We hope to welcome you back soon for another magical stay! Vinaka, The Castaway Family
Kara G
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 25, 2024
The most beautiful island with the friendliest and helpful staff. The kids club was fantastic - they could wait to get there and never wanted to leave. The food was great with plenty of choices. The bures (rooms) were lovely. I particularly liked that there was no TV or wifi in the rooms. The I honestly didn’t want to leave. It was our first holiday to Castaway Island and it certainly won’t be our last.
Response from Property: Bula karag490, Thank you for your wonderful review! We are thrilled to hear that you had such a beautiful experience at Castaway Island. It’s fantastic that your kids enjoyed the kids club so much and that you appreciated the variety of food and the lovely bures. We believe that disconnecting from TV and Wi-Fi can truly enhance the holiday experience, so we are glad that resonated with you. We can’t wait to welcome you back for another unforgettable stay. Until next time! Vinaka, The Castaway Family
Craig E
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 15, 2024
Yesterday my wife, myself and our 7 year old son went on a 1 day trip to Castaway Island. We left Port Denerau at 9:30am travelling via South Sea Cruises towards our destination. On board the vessel, Merriwai our lovely guide for the day introduced herself. Merriwai was very informative, answering any questions we asked of her regarding the surrounding islands and history of the area. She was especially gracious and had a beautiful manner for the whole of the day, continuing from the boat ride, right through onto the island itself showing us all of the amenities and services available. Her lovely nature and gracious presence, mixed with fantastic humour made the day for us and I would highly recommend the service and this trip, based on how Merriwai looked after both us and the rest of the group.
Response from Property: Bula crigeV986HV, Thank you for sharing your wonderful experience from your day trip to Castaway Island! We are thrilled to hear that you, your wife, and your son had such a memorable time. Merewai works for South Seas Cruises and is indeed a gem, and we are glad her informative and gracious nature made a lasting impression on you. It’s great to know she provided such a warm welcome and shared her knowledge about the islands with your group. Thank you for recommending the Castaway Day Trip! We hope to welcome you back as a guest for a longer stay in the future so you can enjoy even more of what Castaway has to offer. Vinaka, The Castaway Family
Nathan G
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 25, 2024
We had the most amazing time staying at Castaway! The activities were so memorable. The food and drinks were delicious. We had plenty of time to relax as well as having enough on to keep us busy. The staff make you feel like family and are all so pleasent to be around. Special thanks to Ben at the Boatshed who made such an effort to create some special memories for us. He offered to take us out to Cloudbreak to watch the Fiji Pro, which was just such an amazing experience. We cannot wait to see Ben next time we come and go on more adventures ! Dave at the poolbar always made sure we were refreshed! Nate, Ima and Mariah were so lovely to us as well. And everyone else made such an effort to make our holiday special. Cannot wait to come back Thank you castaway family! Nathan and Ruby
Response from Property: Bula Nathan and Ruby, Thank you for the wonderful review! We are thrilled to hear that your time at Castaway Island was so memorable and that you enjoyed everything from the activities to the delicious food and drinks. We are especially glad to hear that Ben from the Boatshed made your experience extra special, and that you had the chance to watch the Fiji Pro at Cloudbreak. We will make sure to pass along your thanks to Ben, Dave, Nate, Ima, Mariah, and the rest of our team. It’s wonderful to know that their efforts contributed to such a fantastic holiday for you. We can not wait to welcome you back for more adventures and special memories. Vinaka, The Castaway Family
Steven C
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 24, 2024
This was easily one of the best holidays I’ve ever been on. I was able to enjoy all the creature comforts of my regular life whilst being immersed in Fijian culture. I personally would like to shout out Ben from the boat shed. He makes castaway stand out from other resorts I’ve stayed at. He not only wanted us to have good experiences, he went above and beyond sometimes even reworking our schedule around our energy levels and mainly to make sure we had a GREAT experience. He took us out to cloud break for the Fiji pro which was a dream come true. We got to see Kelly slater surf and that was only made possible because of Ben. Thanks so much Bula family! Steve and Rani Bure 58
Response from Property: Bula Steve and Rani, Thank you for your glowing review! We are overjoyed to hear that your stay with us was one of the best holidays you have ever had. It’s wonderful to know that you felt immersed in Fijian culture while enjoying the comforts of home. We are thrilled to hear that Ben from the boat shed made such a memorable impact on your experience. We are proud to have team members like him who go the extra mile to ensure our guests have an exceptional stay. Seeing Kelly Slater surf at Cloud Break sounds like an incredible experience, and we are glad Ben could help make that dream come true for you! Thank you for being part of our Bula family. We can not wait to welcome you back for another fantastic Fijian holiday! Vinaka, The Castaway Vuvale
sachie16
Stayed in Aug 2024
Travel with friends
4.0/5
Very Good
Posted on Aug 19, 2024
Don’t underestimate the ability of your compatriots to selfishly ignore signs in plain sight and general resort etiquette. The Malua Pool and Jacuzzi with swim-up bar were consistently overrun with babies and children (divebombing, shouting, wearing swim-nappies, etc) despite signs asking them to use the Niku Maru family pool, bar and grill area right next door in order to preserve the adult environment. We ended up trying to time our pool visits while families were having lunch and dinner to avoid the lack of serenity. We were also woken up a number of mornings by children yelling and running around outside our bure. It would be worth considering an adults only resort to avoid the unreliability of many parents to notice the impact their children’s behaviour has on others (in particular dads who model poor pool behaviour). Staff are super friendly and lovely. They provided great recommendations for things to do. Dave at the bar kept us supplied with terrific cocktails. The spa had great massages. Note: unlimited packages are actually bulk packs of 3 or more massages which can be booked throughout your stay. The accommodation feels spacious with its high ceilings. Great to have the choice between air-con and ceiling fans. Suitable for couples, families or friends. Recommend the south beach bures at the far end for anyone seeking quiet enjoyment. The restaurants are good. There is a different themed buffet each night e.g. Indian, seafood, Fijian, etc. There are plenty of options at the buffet and on the a la cart menus to cater for a wide range of tastes. The resort has excellent areas for snorkeling. The coral and sea life was amazing to see. Dive shop staff were really friendly and helpful.
Response from Property: Bula sachie16, Thank you for sharing your comprehensive feedback with us. We are pleased to hear that you enjoyed our friendly staff, great cocktails, and the wonderful amenities like the spa and snorkeling areas. We truly apologize for the disturbances you experienced during your stay. We understand how important a serene environment is, and we’re sorry that the behavior of other guests impacted your relaxation. We are reviewing our signage and pool policies to better manage these situations in the future. We appreciate your recommendation about the south beach bures and your positive comments on our dining options and spacious accommodations. Your insights are valuable as we strive to enhance our guests' experiences. Thank you again for your detailed review, and we hope to have the opportunity to welcome you back. Vinaka, The Castaway Vuvale