11, Jl. Tanjung Karang No.2, RT.10/RW.20, Kb. Melati, Kecamatan Tanah, Tanah Abang, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10230, IndonesiaView Hotel Details
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Smart Hotel Thamrin Jakarta Guest Reviews
3.3/5
98 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.1
Service3.4
Cleanliness3.0
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All reviews(98)
Positive reviews(63)
Reviews with photos/video(28)
Great location(22)
Average cleanliness(18)
Friendly owner(12)
Convenient location(9)
Easy to get around(7)
Awesome stay(6)
Negative reviews(35)
Anonymous User
Standard Queen Room
Stayed in Sep 2024
Business travelers
32 review
1.0/5
Posted on Oct 25, 2024
Worst hotel ever. Yucky. Motel. Very dirty. The towels, the corridors. The toilets are clogged. You will lose your decency when u stay in this hotel. Not worthe the savings. Scam.
Anonymous User
Standard Queen Room
Stayed in May 2024
Solo travelers
18 review
4.0/5
Very Good
Posted on Jun 1, 2024
Since some parts of the hotel are still under renovation, you should expect dust would be everywhere.
Anonymous User
Standard Queen Room
Stayed in May 2024
Solo travelers
4 review
4.5/5
Great
Posted on May 29, 2024
Lokasi bagus banged, ameneties so so lah, Staff ramah, deposit 250 rb lbh mahal dr harga kamar. Bs upgrade ke kamar yg baru. Overall OK sih udah 2x nginep di sini
Nurmiati
Deluxe Queen Room
Stayed in Nov 2024
Solo travelers
2 review
3.5/5
Posted on Dec 5, 2024
The hotel fully under construction so the floor being dusty. While the room not soundproof so you able to hear other room.
Sobek
Premier Room
Stayed in May 2024
Solo travelers
38 review
3.7/5
Posted on Jun 2, 2024
Perfect location. Nice view from the room.. But hotel is under renovation.. Not bad option for central Jakarta..
Ajasan zam
Standard Queen Room
Stayed in May 2024
Solo travelers
4 review
3.5/5
Posted on May 15, 2024
Location wise, the hotel is very near to the mrt station which can go the shopping mall. Additionally, 200m away from the airport train station. Convenier fontraveller
sabrina hassan
Standard Queen Room
Stayed in Oct 2024
Family
1 review
1.0/5
Posted on Oct 31, 2024
Room was unfinished and dusty. You have to paid extra 400k for 4 night to get better room. Even the better room was dusty and smelly. Please go to another capsule or budget hotel. Or pay more and stay in better rated hotel. This hotel is a SCAMMER...The elevator is old and dusty. The pathway going to the room is very dusty and it seems like the floor hasnโt been swept/mop for ages. The room is old. The pillows, towels and bedsheet looks dirty and smelly. The side tables are dusty. Also this hotel is supposed to located in middle of thamrin nearby BNI and sudirman station but it's like being in middle of slump or back alley of thamrin...I do not suggest this hotel and will never book it again....
BartosJr
Standard Queen Room
Stayed in Apr 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Apr 6, 2024
The hotel still undergo a renovation, location wise, its really good for transit (near airport train station)
Eddyโs
Deluxe Queen Room
Stayed in Oct 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Location is superb.
Staff are friendly and helpful.
Can walk to Grand Indonesia mall , plaza Indonesia mall and Thamrin city mall.
The MRT subway Dukuh Atas BNI exit is just beside the hotel.
The Sudirman train station is 5 mins walk.
The Airport express station BNI City is 10 mins walk.
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Very friendly hotel and near to go any where with public transportation.
Keep it good ๐๐ผ๐๐ผ
md shukor
Premier Room
Stayed in Sep 2024
Solo travelers
22 review
4.7/5
Amazing
Posted on Sep 12, 2024
still undergo renovation. room is big. location very good. easy to find food near hotel
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Solo travelers
2 review
4.5/5
Great
Posted on Sep 17, 2024
Plus: perfect location, great price
Minus: A bit old hotel and it is still in renovation
Adri Bo
Standard Queen Room
Stayed in Jul 2024
Solo travelers
3 review
2.0/5
Posted on Aug 17, 2024
Wall was fragile,
the sound could be heard clearly from the next room. The corridor has not been completely renovated but is already in use.
catur Apriyani
Deluxe Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Nyaman
Hans J
Deluxe Queen Room
Stayed in Jun 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jun 7, 2024
They told us the one we booked is the old version of room, suggested to upgrade to the new room with add on rp600,000 once we reached at the front desk. should not have put the price of old room with new room picture, if your customer need to add on to upgrade to new room due to construction. Not recommend if you're on budget.