Hriday
December 15, 2023
Absolutely worthless for every penny.
To start with the Hotel is not well coordinated , the reception staff AM and PM are totally helpless. They do not liaise with the booking partner and then you as customers face the trouble.
Pay for the breakfast at the booking page and they’ll say that the breakfast is not there in the reservation and ask you to pay for it.
Be ready to get going two times, to and fro from the restro to the reception.
The breakfast is pathetic. Croissant’s are cold, limited options, they do not have even ice , needless to say it is not a hotel to go for . The rooms are very narrow, the washroom has leakage, exhaust of the washrooms doesn't work. For requesting any housing keeping service i had to call 6 times for any service.
The hotel has worst food, the complimentary breakfast given by the hotel has a very lesser variety of cuisines, even a road side small chai wala has more variety of snacks to offer with tea than this so called 4 star hotel.
Even after escalating the issue to hotel management there response was so casual like if they already aware about the problem and they don't want to take any action on it.
All they care is about asking for money time to time and providing no services in return.
DONOT LOOK TO STAY HERE, TOTAL WASTE OF MONEY.
No pancakes, nuggets are cold and the service of the restaurant staff is also 👎👎👎👎👎👎👎not coming back again.
SPOILING CHANDIGARH’s image.