Debabrata
February 5, 2023
Solo Stay at Chandigarh , Hyatt Centric ~ Terrible
Inexperienced staffs in checkin counter . The first guy after 15 minutes of search couldn’t find my booking, inspite of screen shots of booking he as if challenges me . Horrible and disgusting employee of the hotel, these staffs bring down the image of the company.
Next comes duty manager and she finds my name but again she plays around with the software for another 30 minutes to get me a key
Then comes payment which was done by my master card, she swipes and tells my card is declined, again she does and when I raised my voice gets another machine and I found out they can’t operate ( I kept the prove of it) , finally the third swiping machine comes and my same card which was told in a disgusting manner “ card declined “ worked well.
Overall 45 minutes for checking.
Absolutely lousy people and I went by ratings so my advice is never go by ratings
In the room, room service is again just horrible and loud decorated rooms, terrible small toilets.
Never stay in such hotels