White Swan Hotel (Changsha)

White Swan Hotel (Changsha) Reviews

White Swan Hotel (Changsha)

No.258 Xiangfu Middle Road, Tianxin District, Changsha, Hunan, 410004, ChinaView Hotel Details
White Swan Hotel (Changsha)
White Swan Hotel (Changsha)White Swan Hotel (Changsha)White Swan Hotel (Changsha)
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White Swan Hotel (Changsha) Guest Reviews

4.8/5
Excellent
2164 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2164)
Positive reviews(2137)
Reviews with photos/video(301)
Delicious breakfast(140)
Friendly front desk staff(105)
Offers pick-up/drop-offs(100)
Large rooms(85)
Would stay again(80)
Close to metro(44)
Great swimming pool(34)
Delicious buffet(19)
Negative reviews(27)
Guest User
Deluxe Family Room
Stayed in Feb 2024
Couples
4 review
3.7/5
Posted on Feb 18, 2024
Nice and convenient. Professional driver to Changsha railway station.
Guest User
Deluxe Double Room
Stayed in Jul 2024
Couples
60 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The price-performance ratio is very high. The high-speed train can be picked up at the station by a special car, which is very considerate (it is even more invincible if you have to take care of the station delivery). There is a parking lot in the basement downstairs, which is free for residents. It is also a service point for Shenzhou Car Rental, making it easy to pick up and return a car. It is 800 meters away from the subway, and there are shared bicycles and electric vehicles in front of the door. The swimming pool is not big, so you can take some time to exercise. The room environment is very hygienic, the smart toilet and shower are very comfortable, quiet and comfortable. In short, it is worth experiencing for business travelers.
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Response from Property: It is good to relax with poems and books on the pillow, and the scenery in front of the door is beautiful when the rain comes. Every day we meet is a graceful scenery. I like you to come, and I like you to come often!
Wuzongshigeqiongguangdan
Deluxe Double Room
Stayed in Apr 2024
Couples
230 review
4.7/5
Amazing
Posted on May 12, 2024
It's far from May Day, but it's very convenient to go to the high-speed rail station. The hotel has been open for a long time, and the facilities are relatively old. The maintenance is good, and the service is also very good, but the air conditioning temperature is a bit high, and it's a bit hot to sleep at night. The breakfast is satisfactory, and it has everything you need.
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Response from Property: Dear guests: Hello, the hotel is about 30 minutes away from Wuyi Square by car. You can also take Line 1 from Qingfeng Subway Station of the Provincial Government near the hotel to Wuyi Square, a total of 9 stations. It is our greatest wish to bring you a good time on your journey; your encouragement is the driving force for our continuous progress. We will continue to maintain our enthusiasm and strive to create a home-like stay experience for every guest. We look forward to your visit again and enjoy a pleasant time together!
xsk838
Deluxe Room (2 beds)
Stayed in Apr 2024
Couples
7 review
3.5/5
Posted on Apr 6, 2024
The deluxe double room I booked looked very attractive in the photos. It was spacious, bright and high-end. But after checking in, I suddenly felt cheated. The room became smaller somehow? Do I want to stay in this hotel again?
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Response from Property: Dear distinguished guest: Thank you for choosing the White Swan Hotel. We are very sorry that we could not give you a pleasant stay. The Swan is still growing. We have no choice but to take responsibility for any inconsiderateness. We have no excuses. We can only improve everything and do better. The area of ​​the deluxe twin room is about 40-44 square meters. Due to the slight differences in the layout and location of the rooms on each floor, if you have any questions during your stay, please feel free to contact the housekeeper or the front desk. We will definitely satisfy you. I apologize to you again and hope that you will give the Swan another opportunity to serve you, supervise us, and witness our progress. I wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
86 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The room is spacious, bright, clean and tidy. The hotel lobby is also very grand. It is an old 5-star hotel with complete facilities, good hygiene and service. The front desk receptionist is very patient, polite and enthusiastic. They will arrange the most suitable room for guests according to their needs. Overall it is very good.
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Response from Property: Every bit of love comes from the smile and touch of the heart. It is our wish to satisfy you. We will work harder and look forward to seeing you again!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The service is very satisfactory and pleasantly surprised! The front desk is warm and polite, and every need raised can be met! It's great, I really feel like I'm treated like a god, hahaha! If you have any problems, find the butler, there is nothing that can't be solved, the level of attentiveness makes customers moved! 10 points praise!!!
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Response from Property: In the "two-way rush" of kindness, every ordinary service staff is like a star, small but releasing his or her own light, interweaving into a brilliant galaxy for you.
Shijinshi721
Deluxe Double Room
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The hotel service is warm and thoughtful, and the breakfast is very good with many tastes.
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Response from Property: We believe that no matter how far the road is, we can reach the destination; no matter how difficult the task is, we can accomplish it. Pursuit comes from passion, and passion leads to pursuit.
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Feb 17, 2024
This hotel is owned by White Swan. The room is quite big and has a bathtub for bathing, but you need to buy a bathing suit. A small gift can be given for each order. We chose this doll, which is very cute. It takes only a few minutes to walk to the subway station. It is not convenient to take a taxi during the Spring Festival.
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Response from Property: Days pass by, months pass by, morning and night turn around; may the new year be better than the old, full of joy and satisfaction, and may everything go well.
Feihuashui
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The most satisfying part of this year's Spring Festival trip to Changsha was staying at the White Swan Hotel. We are from Guangzhou and have a special feeling for the White Swan Hotel in Guangzhou. We also chose the White Swan Hotel this time when we went to Changsha, and it did not disappoint us. The hotel's customer service, Xu Yanrou, was very considerate. The children loved the fruits and gifts when they checked in. The hotel's breakfast was also very rich. When it was almost time to serve, she would ask every table if they needed more food. She was very attentive to the details. Next time I have the opportunity to go to Changsha, I will continue to choose to stay at the White Swan Hotel.
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Response from Property: Days pass by, months pass by, morning and night turn around; may the new year be better than the old, full of joy and satisfaction, and may everything go well.
RongR
Deluxe Double Room
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The room was upgraded to a suite for free. It was very comfortable. It is very close to the subway station, less than 10 minutes' walk. If you don't want to walk, there are shared electric bikes at the hotel entrance, you can ride to the subway entrance. There is a large shopping mall less than two stops away from the hotel, which is very convenient. There are many types of breakfast. It is worth recommending
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Response from Property: The fireworks are set off every year; the morning and evening are peaceful every year
Anonymous User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The free tea and New Year pets were very thoughtful, the lobby assistant manager Chang Ping provided thoughtful service, and the breakfast was very rich.
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Response from Property: As the new year begins, joy comes to Chang'an.
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The room is very big, very clean, and the service is also very good. There is free parking, welcome fruit, and a mini bar. Two cups of tea are delivered to the room. A very cute dragon doll is also given for checking in during the Spring Festival. There is a bathtub in the room, and there is a bath set that is charged. It is not expensive, 35 yuan. If you want to take a bath but don't want to spend money, you can bring your own bathtub set. But there are two disadvantages, that is, it is far from the May Day Square, about 5/6 subway stations, but fortunately the hotel is not far from the subway station, about 10 minutes walk, and those who don't want to walk can rent a shared electric donkey, which is super cool. The second disadvantage is that the hot water is not hot enough. Although Changsha was warmer when we went there, we wanted to take a hot bath after a day of shopping. The hot water is not hot enough, which really affects the stay experience. I hope the hotel can improve it. By the way, the hotel is very soundproof, but the bed is a little soft.
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Response from Property: May you be happy every year and successful every year.
Guest User
Deluxe Double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The environment is good. Although the facilities are a bit old, they are still clean. We upgraded to an executive room for free. The large floor-to-ceiling glass balcony is very comfortable. The Spanish visa center is on the 4th floor, which is very convenient.
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Response from Property: Farewell to the evening, fireworks every year; morning and evening, peace every year.
leilei168
Deluxe Room (2 beds)
Stayed in Jan 2024
Business travelers
12 review
4.7/5
Amazing
Posted on Jan 20, 2024
It is just above the visa application floor, very convenient, the service is very good, the disposable travel suit is provided, the customer service is considerate and very enthusiastic. The only problem is that the 1.2-meter bed is a bit small.
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Response from Property: We are touched by the genuine love you expressed in your words. The journey is long and we can only fight. In the long galaxy, we look forward to seeing you again.
Guest User
Deluxe Double Room
Stayed in Jul 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The hotel is located on the roadside of Xiangfu, with convenient transportation. It is about 500 meters away from the subway station. The hotel service is attentive. The butler Xiao Yao arranged for pick-up at the station, and also provided complimentary tea. The service attitude was very good.
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Response from Property: If time is a song, and the uneven rhythm plays the movement of life, then the scenery of the journey is the most beautiful words, and the mood along the way is the best voice. Thank you for your affirmation and support.