Grand Hyatt Changsha

Grand Hyatt Changsha Reviews

Grand Hyatt Changsha

No. 36 Xiangjiang Middle Road, Tianxin District, Changsha, Hunan, ChinaView Hotel Details
Grand Hyatt Changsha
Grand Hyatt ChangshaGrand Hyatt ChangshaGrand Hyatt Changsha
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Grand Hyatt Changsha Guest Reviews

4.8/5
Excellent
10318 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(10318)
Positive reviews(10132)
Reviews with photos/video(2457)
Friendly front desk staff(1138)
Fantastic river view(494)
Delicious breakfast(381)
Convenient for shopping(314)
Located downtown(146)
Excellent room layout(138)
Nice bathtub(54)
Negative reviews(186)
Guest User
Grand River View Room (King)
Stayed in Nov 2024
Couples
4 review
4.7/5
Amazing
Posted on Nov 26, 2024
Good staff, friendly and helpful. Need to praise Yolo Yang for his very kind service. We appreciate that. Will come back when we have chance. Thanks.
Emmy
Grand Hyatt Double Bed Room
Stayed in Oct 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 31, 2024
It’s conveniently located next to Huangxing Street, only 5-10min walk away. The location is also central to almost all of the famous streets. Very good 5star hotel , rooms are big.
Jenny
Grand Hyatt Double Bed Room
Stayed in Jul 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Nice👍🏻
Response from Property: 尊貴的悦享家，您好，感謝您選擇入住長沙君悦酒店並與我們分享您的肯定，您的滿意對我們非常重要。讓每一位入住賓客留下專屬的美好回憶是我們努力的方向，君悦因你而精彩，期待您的下一次長沙之旅，我們與您一起探尋更多美好！
Guest User
Grand Hyatt Double Bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Great location, Friendly staff, Comfortable, clean, modern and spacious room. Very nice and big bathroom.
Response from Property: Thank you for sharing your stay experience at Grand Hyatt Changsha. We are glad to learn of your satisfaction with our room, location and friendly staff. We are all very much looking forward to welcoming you back in the nearest future.
Guest User
Grand River View Room (King)
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 21, 2024
Get a river view room to enjoy the nightly light show along the Xiang River. Big rooms, good breakfast buffet, mall and shopping close by.
Response from Property: Thank you so much for taking the time to share the experience of your last stay. We are glad to learn of your great satisfaction with our room view, breakfast buffet and location. We are all very much looking forward to welcoming you back to Grand Hyatt Changsha to be at your service once again.
Andy6s
Grand River View Room (King)
Stayed in May 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on May 16, 2024
Everything was excellent. The room comes with a JLB music box, which I love because I like to listen to music from my phone. Nice touch!
Response from Property: Thank you for your stay at Futian Grand Hyatt Changsha. We are glad to learn that you had an enjoyable time with us and appreciate your compliments towards our room facilities. We look forward to welcoming you back very soon.
Dan
Grand Club Room (Twin)
Stayed in Apr 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
I booked twin room for my parents and they absolutely enjoyed their stay! So below is my parent's comments: - The location is prime, right in the center of Changsha, close to everywhere you want to go. - The room is nice and what surprised me is that it's river view even if the booking doesn't mention it. - Staffs are all very friendly and responsive - Good quality breakfast with lots of varieties - Club lounge serves good range of drinks and food too If I ever come to Changsha, I won't stay anywhere else but Grant Hyatt :)
Guest User
Grand Hyatt Double Bed Room
Stayed in Apr 2024
Couples
8 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Changsha is really a very interesting city, located in the center of Changsha Grand Hyatt is really the best choice for travel. Pozi Street, Wen and you are right next to the hotel, not too convenient. In addition to the perfect location, the service of the hotel is also commendable, the concierge James & Katerin is very professional and warm, and explains all aspects of the hotel in detail. The minibar is also free to use. To Changsha to Grand Hyatt, it must be a worthwhile trip.
Guest User
Grand Superior River View Room (Twin)
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Excellent environment, top quality amenities with beautiful room view of the Xiangjiang River. Great service- particularly appreciate staff Devon Xia for his attentive and personalised service, positive attitude and passion towards making every guests' stay a comfortable and remarkable experience.
Anonymous User
Grand River View Room (King)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Nice experience in HYATT and enjoyable services from concierge. Nice guy Jackie giving us souvenirs and luggage services🥹🥹
Guest User
Grand River View Room (King)
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 19, 2024
酒店很高，Colin Wynn Eileen tiffany maddy Alice rose rain Shawn lee 服务很好
Chiew Hoon
Grand River View Room (King)
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 20, 2024
perfectly strategic location with most attractions in Changsha within walking distance.
Guest User
Grand Superior River View Room (King)
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Very clean and professional. Sophia is very helpful.
Guest User
Grand Superior River View Room (Twin)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Good service from Jane good location
mjj328129610
Grand Hyatt Double Bed Room
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 29, 2023
James Ding provided us with the world class level service. I am so impressed the hotel is that good.
Response from Property: Dear guest, . hank you for choosing to stay at the Grand Hyatt Changsha and sharing your affirmation with us. Your satisfaction is very important to us. Our goal is to leave exclusive and beautiful memories for every guest who stays. The Grand Hyatt is wonderful because of you, and we look forward to your next trip to Changsha. Let's explore more beauty together!