Quest Chatswood

Quest Chatswood Reviews

Quest Chatswood

38 Albert Ave, Chatswood, New South Wales, 2067, AustraliaView Hotel Details
Quest Chatswood
Quest ChatswoodQuest ChatswoodQuest Chatswood
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1 night

Quest Chatswood Guest Reviews

4.2/5
Very Good
123 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.1
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All reviews(123)
Positive reviews(21)
Reviews with photos/video(3)
Clean and tidy(7)
Awesome stay(5)
Great service(5)
Negative reviews(2)
Anonymous User
Studio
Stayed in Jul 2024
Booked for others
39 review
4.0/5
Very Good
Posted on Jul 5, 2024
good location and good service, will like to stay here again next time.
Response from Property: Dear Guest,Thank you for taking the time to leave a positive review. I am glad to hear that you had a great stay with us overall. The team and I look forward to welcoming you back again soon. Kind Regards,Samson
Megawati Rusli
One Bedroom Apartment
Stayed in Jul 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 11, 2024
It's clean, it's very close with private hospital just next door
Response from Property: Dear Megawati,Thank you for taking the time to leave a review. I am so glad to hear that you enjoyed your recent stay with us overall, in particular the convenience of the location. The team and I hope to welcome you back again very soon. Kind Regards, Samson
Raymond Zhou
Studio
Stayed in Apr 2024
Business travelers
2 review
4.2/5
Very Good
Posted on May 4, 2024
Good service at the lobby staff helpful and friendly
Response from Property: Dear Raymond,Thank you for taking the time to leave a review. I am glad to hear that you had a positive stay with us and that you found the staff to be friendly and helpful. The team and I look forward to welcoming you back again soon. Kind Regards,Samson
Guest User
Studio
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
It was really nice ambience.
Response from Property: Dear Guest,Thank you for taking the time to leave such a wonderful review. I am glad to know that you had a positive stay with us. The team and I look forward to welcoming you back again soon.Kind Regards, Samson
Wawayubaba
Studio
Stayed in Jun 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 25, 2023
High quality service and nice & clean room with large space balcony.
Response from Property: Dear Wawayubaba,Thank you for your positive feedback and 5 star rating. I am so pleased that you found our service of high quality and your apartment clean and spacious. The whole team and I look forward to welcoming you back again soon.Kind regards,Samson
Guest User
Studio
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Great 👍
Response from Property: Dear Guest,Thank you for taking the time to leave a review. I am so glad that you had a positive stay with us. The team and I look forward to welcoming you back.Kind Regards,Samson
M
Studio
Stayed in Feb 2023
Business travelers
14 review
4.5/5
Great
Posted on Feb 19, 2023
Everything is good EXCEPT THE WIFI!
Response from Property: Dear TanValerie,Thank you for taking the time to post your comments. I have passed on your comments regarding wifi to our service provider and we are working with them to investigate the matter to see how it can be improved. Otherwise, I am pleased to know everything else went well during your stay. We hope to welcome you back again soon.Kind regards,Samson
Guest User
One Bedroom Executive Apartment
Stayed in Jan 2024
Family
55 review
4.5/5
Great
Posted on Mar 29, 2024
This new hotel is beautifully situated in the heart of Chatswood. The rooms are of medium size and have many facilities to meet your needs, making them suitable for both permanent and short-term stays. It is very close to various living facilities, and it is very convenient to go to supermarkets and restaurants. It is recommended for family travel.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to leave a review. I am super pleased that you enjoyed your recent stay with us and found the location to be convenient and pleasant. The whole team and I look forward to welcoming you back again in the near future.Kind regards,Samson
Guest User
One Bedroom Apartment
Stayed in Dec 2023
Business travelers
3 review
2.5/5
Posted on Dec 16, 2023
The house was crawling with cockroaches. I went to the front desk to ask for a room change. I was confused for a long time and said that the house was not full. How could I go back to a room full of cockroaches? I said okay, check out for me, and then contacted Ctrip. Ctrip responded very quickly. After a while, the other party moved me to another room. I was so scared that I fell asleep and checked out at 7 o'clock in the morning. Ctrip advises you not to go to hotels that are still okay. Hygiene: Poor, a cockroach as big as a thumb can reach 401A Environment: General Service: Very poor
Original TextTranslated by Google
Response from Property: Thank you for taking the time to leave a review. I apologise for the inconvenience you encountered on your recent stay with us. Your comments regarding apartment cleanliness have made us realise the need for our maintenance and housekeeping staff to pay particular attention to this issue. We are working with the Maintenance department and housekeeping manager to ensure all rooms are inspected properly and adhere to our strict standards for all our guests. We hope we might have an opportunity to accommodate you again in the future and restore your confidence in Quest. Kind regards, Samson
Guest User
One Bedroom Apartment
Stayed in Apr 2024
Business travelers
2 review
4.5/5
Great
Posted on Apr 18, 2024
The environment is good, the serviced apartment is suitable for a family. Equipped with a washing machine and a dryer, it is quite convenient. There are many Chinese people around, you can eat fried dough sticks for breakfast, and there is a large shopping mall nearby.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to leave a review. I am happy to hear that you enjoyed your recent stay with us and enjoyed the location and everything Chatswood has to offer. The team and I look forward to welcoming you back in the future.Kind regards,Samson
Guest User
Studio
Stayed in Jan 2024
Other
2 review
3.0/5
Posted on Mar 27, 2024
The house is small, and the window is on the opposite floor. The overall experience is average and a bit depressing. It is recommended to upgrade the room type or change the hotel.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to leave a review. I apologise for the experience you had during your recent say with us. Please feel free to contact our friendly staff prior to check in on your next stay to discuss a room option that might be more suitable for you, perhaps a room with a balcony for more natural light. The team and I hope to welcome you back again soon.Kind regards, Samson
Guest User
Two Bedroom Executive Apartment
Stayed in Feb 2024
Booked for others
5 review
4.5/5
Great
Posted on Feb 12, 2024
The room, layout, environment and hygiene are all good. It’s 🈶️mosquito🦟
Original TextTranslated by Google
Response from Property: Dear Guest.Thank you for your review and rating. I am glad you had a positive stay overall. We look forward to hopefully welcoming you back in the future. Kind regards, Samson
Guest User
Studio
Stayed in Nov 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 12, 2023
The aunties at the front desk and guest rooms provide very good service, the environment is clean, and the hotel is hygienic.
Original TextTranslated by Google
Response from Property: Thank you for your positive comments and 5-star rating. I am thrilled to know that you were pleased with our service and all the facilities we have to offer. The whole team and I look forward to welcoming you back on your next visit to Chatswood. Kind regards, Samson
Guest User
One Bedroom Apartment
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 16, 2024
Clean and sanitary. Good service attitude. Excellent location
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to leave a review. I am so glad that you had a positive experience with us on your recent stay and that you enjoyed the location. The team and I look forward to welcoming you back in the future. Kind Regards,Samson
Guest User
Executive Studio
Stayed in Sep 2023
Family
2 review
3.5/5
Posted on Oct 3, 2023
Everything else is good, except that the things that were dropped in the room when leaving the hotel are gone and not returned. This is very disappointing.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to post your review. I apologise that you had items left here that were not returned. The staff and I are always happy to help in any way that we can. Feel free to contact our friendly staff in an attempt to resolve this inconvenience. We hope that we might get the chance to welcome you again soon. Kind regards, Samson.