East Street Jiuyanqiao Chengdu Atour Hotel

East Street Jiuyanqiao Chengdu Atour Hotel Reviews

East Street Jiuyanqiao Chengdu Atour Hotel

No.58 Section 5 East of 1st Ring Road, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
East Street Jiuyanqiao Chengdu Atour Hotel
East Street Jiuyanqiao Chengdu Atour HotelEast Street Jiuyanqiao Chengdu Atour HotelEast Street Jiuyanqiao Chengdu Atour Hotel
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East Street Jiuyanqiao Chengdu Atour Hotel Guest Reviews

4.8/5
Excellent
1838 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(1838)
Positive reviews(1829)
Reviews with photos/video(193)
Easy to get around(360)
Convenient location(269)
Close to metro(212)
Quiet & comfortable(138)
Friendly front desk staff(138)
Delicious breakfast(97)
Convenient parking(66)
Nice toiletries(21)
Negative reviews(9)
JUNO
Guestroom (Double Bed)
Stayed in Jul 2024
Couples
92 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The location was so near to the MRT station and restaurants to have a good trip
Response from Property: A knowing look, a warm greeting, looking forward to seeing you again when we meet, Xiaoduo will always be the same no matter where you go.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The hotel is so near to the train station which is convenient. The room is also spacious and the staffs are nice and helpful.
Response from Property: Dear guests, hello! Thank you for your five-point praise. Duoer, there is always unexpected warmth. When you go out, Duoer just hopes that you can experience the warmth of your home, so that you can have a trace of sustenance even if you are in a foreign country. Satisfaction is only the starting point. Surprise and emotion are our ultimate goal. What you see and feel, I believe that you have been in all kinds of Duoer has been a fan. In the wind and rain, Duoer has been waiting for you here and is looking forward to meeting you again.
Brianzzzzzzz
Superior Garden-view Queen Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 26, 2023
good.
Guest User
Executive 2-bed Room
Stayed in Sep 2024
Business travelers
25 review
1.0/5
Posted on Sep 15, 2024
I often stay at Atour, but the experience here is very bad. The room was almost not cleaned in four days, the sheets and quilts were not changed, the two bathrobes had no belts, the toiletries were not placed, the electronic scale in the room was broken, the front desk service was poor, friends staying here should be cautious
Original TextTranslated by Google
Response from Property: Dear Duoyou, we are very sorry that we failed to give you a perfect stay experience. Duoer will actively provide training and rectification to ensure that the same problem will not occur again during your next stay. Looking forward to your next stay and wish you a happy life~
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 3, 2024
My sleep quality is not very good, so I want a quieter room. The front desk guy helped me deal with it very well. The service is in place and the attitude is good. The auntie cleans the room diligently. The room is simple in style and close to the city center, but it is still quiet at night. Finally, the late-night porridge is quite delicious, hahahahaha, after eating spicy food, have some porridge at night, it's comfortable.
Original TextTranslated by Google
Response from Property: A knowing look, a warm greeting, looking forward to seeing you again when we meet, Xiaoduo will always be the same no matter where you go.
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 7, 2024
After traveling around western Sichuan, I wanted to stay in Chengdu for one more day, so I changed to the Atour Hotel on Jiuyanqiao East Street. The hotel is very conveniently located with the subway right outside. The front desk helped me store my luggage early in the morning and I set off. I took the subway to the Chengdu Museum first. At noon, I found a place with many locals near the subway to have lunch. Then I took the subway to Chunxi Road to buy a round-trip ticket to Sanxingdui Museum. It was already late when I returned to the hotel, but the enthusiastic front desk guy still arranged late-night porridge. Although I only stayed in the hotel for one night, the actual stay was not long. I will consider staying here next time I come to Chengdu.
Original TextTranslated by Google
Response from Property: Happiness is the appearance of blooming flowers, and warmth is the direction of the sunshine. Quietly keeping a youthful promise, Duoer will wait for your return.
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Facilities: Very good, with a small refrigerator, it is very convenient to drink cold drinks on hot days, and it can also store fruits Hygiene: Very clean, cleaned every day Location and environment: The hotel environment is very good, it is very convenient to buy things and go shopping to attractions around, and Metro Line 2 is just outside Service: The front desk service is very good. There were 2 days when we didn’t have time to eat breakfast, so we packed it in advance and took it with us when we went out. The customer service service cleaned the room every day, and a few bottles of mineral water were placed at the elevator entrance every day. Anyone who needs it can take it away. Special thanks to the customer service and front desk staff. After checking out, I forgot the camera charger in the room. The room attendant found it and handed it to the front desk. A young man at the front desk helped me mail it. I am an Atour member and will choose Atour again in the future.
Original TextTranslated by Google
Response from Property: A knowing look, a warm greeting, looking forward to seeing you again when we meet, Xiaoduo will always be the same no matter where you go.
Zhizunhuoniu
Superior Queen Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The room is as clean as ever, and the bedding is reassuring. You must choose Atour for business trips, and the price-performance ratio is very high. I found that Atour has an excellent location in Chengdu when I arrived. Metro Line 2 is right at the door, and it is convenient to go everywhere. It is only two stops to Chunxi Road Taikoo Li, and more than 50 minutes to Shuangliu Airport Metro. It takes only ten minutes to walk to Jiuyan Bridge at night. It only takes ten minutes to see the night view, visit Jinjiang, and go to a bar. There are many midnight snacks at the door. There is a hot pot skewers restaurant next to it that is open 24 hours a day. The taste is absolutely authentic. There are many barbecue Sichuan restaurants and noodle shops. There is a shopping mall opposite. There is also KFC if you don’t eat spicy food. It is quite convenient. The hotel service is also in place. There is water for self-service at the elevator entrance, and it will be delivered when you leave the store. I will definitely choose this hotel next time I come to Chengdu.
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6/7
Response from Property: Happiness is the appearance of blooming flowers, and warmth is the direction of the sunshine. Quietly keeping a youthful promise, Duoer will wait for your return.
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
1 review
0.6/5
Posted on Aug 23, 2024
I came here based on the reviews, but ended up falling into a trap: 1. The flight was delayed and arrived at 10:50 pm. During that time, no hotel staff contacted me to ask about the situation. 2. The complimentary late-night porridge arrived, but there was not even a crumb. I was very dissatisfied because the two kids were very hungry due to the delay. 3. When I entered the room and opened the curtains, a super huge cockroach stayed on the window 😢 The worst stay at Atour Hotel.
Original TextTranslated by Google
Response from Property: Dear Duoyou, I'm really sorry for giving you such a bad check-in experience this time. If the late-night porridge arrives, the market will have closed at 23:00. If necessary, you can ask the front desk partner to prepare it for you individually.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The room is clean and the service attitude is very good! The breakfast is also very good! The children like it very much! I will choose Atour next time I go out!
Original TextTranslated by Google
Response from Property: Your five-point praise is the fuel of Duoer. With fuel, we can fly farther and higher. We will continue to innovate and provide people on the road with the best and warmest foreign land!
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
24 review
4.5/5
Great
Posted on Aug 15, 2024
The environment is good, the breakfast is rich, and there is porridge at night. The front desk service is very good and satisfactory. The hotel is very close to the subway entrance and it is very convenient to go anywhere. There are many delicious foods around.
Original TextTranslated by Google
Response from Property: Dear Duoyou, we are very sorry that we failed to give you a perfect stay experience. Duoer will actively provide training and rectification to ensure that the same problem will not occur again during your next stay. Looking forward to your next stay and wish you a happy life~
Guest User
Family Friendly Room (2 Beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 13, 2024
First of all, the location of the hotel is very convenient. It is 10 meters away from Niuwangmiao Station on Line 2. It is convenient to go anywhere. It is 2 stops away from Chunxi Road. There is a commercial building opposite the hotel, which is convenient for eating and shopping. The room is a bit small, but relatively clean. There will be a waiter at the elevator entrance every day to put purified water for guests to use. It is still good.
Original TextTranslated by Google
Response from Property: A knowing look, a warm greeting, looking forward to seeing you again when we meet, Xiaoduo will always be the same no matter where you go.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The room is very good, clean and hygienic, without musty smell, and the light fragrance is very nice. The hotel is right outside the subway station, and the transportation is very convenient. There are convenient restaurants nearby. It is very close to Jiuyan Bridge, and it is just right to stroll there at night. The staff is warm and gentle. It is very reassuring to choose Atour when traveling with children.
Original TextTranslated by Google
Response from Property: A touch of warmth from beginning to end, a romance like flowing water, a hug between each other, and a happy life with you.
Guest User
Superior Garden-view Queen Room
Stayed in Aug 2024
Business travelers
18 review
3.0/5
Posted on Aug 7, 2024
The room is the same as always, nothing to say, there are a lot of restaurants nearby, the lobby is average, the elevator is very small, and the robot hit my foot! No service! This price and this rating don't feel worth it
Original TextTranslated by Google
Response from Property: Dear Duoer, I am very sorry that I could not give you a perfect check-in experience. Duoer will definitely actively train and make rectifications to ensure that the same problem will not happen again next time you check in. We look forward to your next stay and wish you a happy life~
Zibinquna
Superior Garden-view Queen Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The room is very intimate, the bed is very soft, the service is warm and thoughtful, it is close to the subway entrance, there are many places to eat downstairs, the room is clean and comfortable, very good. 👍Go downstairs and walk 200 meters to see the night view of Jiuyan Bridge, not far from Sichuan University!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-point praise. Duoer always brings unexpected warmth. When you are away from home, Duoer hopes to make you feel the warmth of home, so that you can have a sense of comfort even in a foreign land. Satisfaction is just the starting point, and surprise and touching are our ultimate goal. From what you see and feel, I believe you have been attracted by all kinds of Duoer. In the wind and rain, Duoer has been waiting for you here and looks forward to meeting you again.