Liuquwuyi
February 10, 2025
The room was quite satisfactory. But I must say that the hotel's service, especially the parking service, was poor. First of all, the parking location was relatively hidden and the signs were not obvious. I arrived at night and it was raining and visibility was low. I didn't see the parking space. I called the hotel and followed the instructions of the front desk. I risked violating traffic regulations and drove around for a long time but still couldn't find it. Later, someone from the front desk took me to the parking lot. The most unacceptable thing was that the parking fee was 112 yuan, while the hotel promised free parking. When I negotiated with the hotel front desk for a refund, they said that the refund could not be made and the money had been transferred to Guangdong Province. I felt that the front desk's statement was too unreasonable. It was all paid by scanning the code, so why couldn't it be refunded? In order to save time, we left without arguing, but we will not stay here next time.
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