Holiday Inn Express Chengdu West Gate

Holiday Inn Express Chengdu West Gate Reviews

Holiday Inn Express Chengdu West Gate

No.88 North Section of First Ring Road, Jinniu District, Chengdu, Sichuan, 610031, ChinaView Hotel Details
Holiday Inn Express Chengdu West Gate
Holiday Inn Express Chengdu West GateHoliday Inn Express Chengdu West GateHoliday Inn Express Chengdu West Gate
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Holiday Inn Express Chengdu West Gate Guest Reviews

4.7/5
Outstanding
1989 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1989)
Positive reviews(1951)
Reviews with photos/video(265)
Easy to get around(470)
Convenient location(328)
Delicious breakfast(309)
Close to metro(288)
Friendly front desk staff(110)
Stayed multiple times(18)
Tasty restaurant(10)
Delicious buffet(9)
Negative reviews(38)
Goettker
Superior Double Room
Stayed in Mar 2024
Business travelers
1 review
3.5/5
Posted on Mar 15, 2024
A rather mediocre hotel. Clean, large rooms, with a good location right next to the subway station and shops. My shower head almost hit me, and the Wi-Fi was terrible. Breakfast is quite simple. Still good price value overall.
Response from Property: Dear guest！Thanks you to choose Holiday Inn Expres Chengdu Westgate and made some pertinent comments.Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.Time flies. While Xiaozhi accumulates experience, some of the facilities are indeed not as exquisite in appearance as they were in the past, but they have regular maintenance and strive to maintain their due quality and functions. In the future, Xiaozhi will speed up the pace of updates, and strive to make time bring no more traces of years, but rich experience and experience. I'm very sorry, but the current lighting standards of the guest rooms do not meet your expectations. This has been improved in the new smart selection standards. Xiaozhi will make persistent efforts and look forward to your staying again. I wish you all your wishes come true.
Leslie
Superior 2-bed Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The staff at the hotel have been extremely helpful and very friendly. Allow us had 0an enjoyable stay.
Response from Property: Dear guest, Thanks so much for your business and your awesome review. Very thorough and right on point. We are very happy you were so pleased with well maintained facilities and the fantastic customer service we offer. Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.
Guest User
Superior Double Room
Stayed in Dec 2023
Family
4 review
4.5/5
Great
Posted on Jan 25, 2024
When we arrived at night, the hotel given us voucher for supper, there were few types local dishes and desert, great to have chance to triedall these which we missed it. The hotel upgraded our room and the breakfast are superb. The location are great as it is very neatby to food street which you can find all the nice and famous chengdu food there. The only negative part is the hotel do allow smoking, which i don't really like this.
6/11
Response from Property: Dear guest, Thanks so much for your business and your awesome review. Very thorough and right on point. We are very happy you were so pleased with well maintained facilities and the fantastic customer service we offer. Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.About the smoking problem,we can arrange the non-smoking room for out guest.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.
Sandy Fu Ying
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Nice hotel with nice staff, I had many questions and they helped me a lot. This is a valuable place, worth to stay again!
Response from Property: Dear guest, Thanks so much for your business and your awesome review. Very thorough and right on point. We are very happy you were so pleased with well maintained facilities and the fantastic customer service we offer. Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Jun 30, 2024
The overall experience was good. The Wi-Fi in the hotel is terrible. If you need to serve the internet in the hotel , it’s better to rely on your own internet services. The hotel has no workout facilities such as treadmills. However, there are better hotels available in the vicinity with similar prices and better facilities. It would be a good idea to do a proper research before you book the hotel.
Response from Property: Dear guest！Thanks you to choose Holiday Inn Expres Chengdu Westgate and made some pertinent comments.Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.Time flies. I'm very sorry, but the Internet standards of the guest rooms do not meet your expectations. This has been improved in the new smart selection standards. Xiaozhi will make persistent efforts and look forward to your staying again. I wish you all your wishes come true.
Dermot. C
Superior Double Room
Stayed in Oct 2023
Solo travelers
22 review
4.0/5
Very Good
Posted on Nov 3, 2023
Stayed here for 2 nights for the Chengdu Marathon 2023. It was comfortable and the breakfast was also very nice. Some nice parks nearby and the metro line is right next to the hotel. After the race I had a pounding headache so I asked the staff can I rest for another hour. They let me rest a little longer which was very good of them. All in all no complaints.
Response from Property: Dear Hulkstreet1980, Thanks so much for your business and your awesome review. Very thorough and right on point. We are very happy you were so pleased with well maintained facilities and the fantastic customer service we offer. Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.
Carol Autumn
Superior Double Room
Stayed in Sep 2023
Family
16 review
4.7/5
Amazing
Posted on Sep 16, 2023
The hotel staff is very friendly, especially the sales manager. She is so kind and answered all my questions patiently. The breakfast also offers many choices and is delicious. The room is spacious but a bit dark for my liking. The metro station is right in front of the hotel. Everything is good
Response from Property: Dear guest, Thanks so much for your business and your awesome review. Very thorough and right on point. Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.
Guest User
Superior Double Room
Stayed in Aug 2023
Business travelers
77 review
4.5/5
Great
Posted on Aug 20, 2023
The services from Front desk to restaurant are great. Hotel turn right have many food stalls. Outside hotel escalator MTR only going up, staircase walk down. The lift to MTR 5 mins walk without covered corridor. Air conditioning temperature cannot be control (center air-con). Midnight will be very cold need to switch off.
Response from Property: Dear guest, Thanks so much for your business and your awesome review. Very thorough and right on point. We are very happy you were so pleased with well maintained facilities and the fantastic customer service we offer. Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.
Li
Superior Double Room
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Great hotel Great location Great food Good bed Spacious room Friendly front staff
Response from Property: Dear guest, Thanks so much for your business and your awesome review. Very thorough and right on point. We are very happy you were so pleased with well maintained facilities and the fantastic customer service we offer. Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.
dwrt
Superior 2-bed Room
Stayed in Feb 2024
Business travelers
91 review
5.0/5
Outstanding
Posted on Feb 4, 2024
Front desk reception was excellent. Polite and helpful. Will come back again.
Response from Property: Dear guest, Thanks so much for your business and your awesome review. Very thorough and right on point. We are very happy you were so pleased with well maintained facilities and the fantastic customer service we offer. Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.
SAMUEL PATRICK
Superior Double Room
Stayed in Mar 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Very helpful staff and a comfortable hotel. The breakfast was good!
Response from Property: Dear guest, Thanks so much for your business and your awesome review. Very thorough and right on point. We are very happy you were so pleased with well maintained facilities and the fantastic customer service we offer. We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.
Guest User
Superior 2-bed Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Good breakfast, big rooms, good service
Response from Property: Dear guest, Thanks so much for your business and your awesome review. Very thorough and right on point. We are very happy you were so pleased with well maintained facilities and the fantastic customer service we offer. Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.
_Alex_
Superior Double Room
Stayed in Mar 2023
Solo travelers
19 review
4.5/5
Great
Posted on Apr 2, 2023
No English speaking employees. But the metro connection is really good!
Response from Property: Dear guest, Thanks so much for your business and your awesome review. Very thorough and right on point. Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.
Kien
Superior Double Room
Stayed in Jun 2023
Family
7 review
4.2/5
Very Good
Posted on Jun 12, 2023
Good Hotel
CHUMNAN
Superior Double Room
Stayed in Jan 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Excellent location and good services mind.
Response from Property: Dear guest, Thanks so much for your business and your awesome review. Very thorough and right on point. We are very happy you were so pleased with well maintained facilities and the fantastic customer service we offer. Our hotel located at No. 88, North Section 1 of the First Ring Road.Near by Exit C Huapaifang station of Chengdu Metro Line 5.It is surrounded by restaurants, shopping, leisure and other facilities.We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit.