Orange Hotel

Orange Hotel Reviews

Orange Hotel

No.11-13 Zhanxiqiao East Street, Jinniu District, Chengdu, Sichuan, ChinaView Hotel Details
Orange Hotel
Orange HotelOrange HotelOrange Hotel
Check available rooms for your travel dates
We Price Match
1 night

Orange Hotel Guest Reviews

4.8/5
Excellent
1207 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(1207)
Positive reviews(1197)
Reviews with photos/video(159)
Easy to get around(178)
Convenient location(147)
Close to metro(140)
Delicious breakfast(138)
Friendly front desk staff(130)
Quiet & comfortable(71)
Awesome amenities(68)
Would stay again(41)
Negative reviews(10)
Bxingan_
Minimalist Time Double Bed Room
Stayed in May 2024
Family
3 review
4.6/5
Great
Posted on May 11, 2024
Location: Take the escalator out of Saiyuntai Subway Exit C and walk to the left in front of GreenTree Inn. The hotel elevator is shared, but you have to swipe your room card to go upstairs, which is safe. It is also close to major attractions. You just have to transfer to the subway. It takes a lot of time on the subway. Environment & Sanitation: The room has been upgraded. So the room type is not small. The bed is quite big. Then there is a balcony and a place to hang clothes. Guests can use the laundry room for free. It has a dryer. Then the room is clean overall. The toilet has dry and wet separation. Then the shower head seems to be unscrewed. The room can be controlled by Xiaodu. Soundproofing is also OK. Service: I like the lady who cooks noodles in the breakfast department. She is so warm and cute! Then the other staff are also good. Then every day we will put a lot of mineral water in the room, which is good. The delivery is also timely. Overall, it is very cost-effective and I would recommend it to others.
Original TextTranslated by Google
Response from Property: [Free parking] [Near the subway] [TV projection] [Nutritious breakfast] Dear guest, thank you for staying at Xiaoju and being satisfied with our service. Thank you very much for your support and love for Xiaoju. Xiaoju will definitely work harder to provide you with better services. We look forward to your next visit! Thank you! PS. If you are very satisfied with Xiaoju's service, can you give Xiaoju a great 5 points next time? Woohoo. Thank you for your attention!
Tiantianbuchila
Moon Glow Double Bed Room
Stayed in May 2024
Solo travelers
4 review
4.6/5
Great
Posted on May 9, 2024
Facilities: Check-in is very convenient. The hotel environment is good. There are windows and a small balcony. Hygiene: The last room was arranged. Although I don’t mind, it’s better to inform in advance. Service: The hotel breakfast is good, and the freshly cooked wontons are delicious.
Original TextTranslated by Google
Response from Property: 【Free parking】【Near the subway】【TV projection】【Nutritious breakfast】Thank you for staying at Little Orange! We attach great importance to your feedback. While we strive to create a first-class living environment for guests, we also need to provide guests with considerate services. We will increase training efforts to improve employees' service awareness and communication skills, and provide guests with better quality and considerate services. I hope you can see a brand new Little Orange every time you come.
Tianzhendexinbushihaole
Moon Glow Double Bed Room
Stayed in Apr 2024
Solo travelers
12 review
4.8/5
Amazing
Posted on May 14, 2024
Came to Chengdu Phoenix Mountain to watch a concert and chose this place. The transportation is very convenient and the price is very cheap. I left early in the morning, and the front desk lady also gave me a breakfast takeaway bag with orange milk and small cakes. Next time I come to Chengdu to watch a concert, I will definitely choose this place.
Original TextTranslated by Google
Response from Property: [Free parking] [Near the subway] [TV projection] [Nutritious breakfast] Dear guest, thank you for staying at Xiaoju and being satisfied with our service. Thank you very much for your support and love for Xiaoju. Xiaoju will definitely work harder to provide you with better services. We look forward to your next visit! Thank you! PS. If you are very satisfied with Xiaoju's service, can you give Xiaoju a great 5 points next time? Woohoo. Thank you for your attention!
Guest User
Moon Glow Double Bed Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room is clean and the hotel breakfast is also very good! Orange candy 🍬 delicious 🥳🥳🥳 good reviews 🥳🥳🥳
Original TextTranslated by Google
Response from Property: [Free parking] [Close to the subway] [TV projection] [Nutritious breakfast] Thank you for your true and detailed praise for Xiaojuzi, and for the authentic hotel pictures of Xiaojuzi, which make people feel like they are not there but better than there. While we strive to create a first-class accommodation environment for our guests, we also need to provide guests with considerate service. Your recognition and affirmation are the foundation for the survival and development of the hotel. I hope you can see a brand new Xiaojuzi every time you come.
Guest User
Moon Glow Double Bed Room
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The hotel is just outside the subway. The room is a bit small, but it has a small balcony for drying. I called the front desk when I left my hat. The bathroom was still sprayed. I will stay here next time I come back for fun.
Original TextTranslated by Google
Response from Property: Hello, dear guest! Thank you for your visit, and also sincerely thank you for your love and recognition of Xiaoju. You remember the good time here, which makes Xiaoju very touched. It is Xiaoju's unshirkable responsibility to provide guests with a wonderful stay experience. It is a honor to have you We are deeply honored by your praise. At the same time, Xiaoju is more motivated to move forward. We hope to have more opportunities to serve you!
Anonymous User
California Sunshine Double Bed Room
Stayed in Apr 2024
Other
3 review
5.0/5
Outstanding
Posted on Apr 17, 2024
It's very clean and comfortable. I was very sleepy after running back and forth for exams for several days. I slept for a while but didn't call to urge me to check out. I also gave them delicious snacks when I left. It's a pity that I didn't make it in time. Breakfast 🙁
Original TextTranslated by Google
Response from Property: Hello, dear guest! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to Xiaoju and is also the driving force for Xiaoju’s progress. Xiaoju will continue to maintain its enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! You are welcome to come back and experience it again, and I wish you a happy life!
Lululuqiqi
Moon Glow Double Bed Room
Stayed in Apr 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Facilities: good Health: good good service Good environment The room is a little small, but it's enough for one person Everything is orange flavored, fragrant and very comfortable It would be great if there were samples of orange-flavored hand sanitizer or something!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Xiaojue and sharing your stay experience. Xiaoju will perform regular maintenance on the rooms and various other facilities and improve every detail to provide you with a perfect stay. All the staff of Xiaoju sincerely hope that you will choose Xiaoju next time you travel. We will look forward to your arrival.
Guest User
Typewriter Suite
Stayed in Apr 2024
Family
1 review
4.8/5
Amazing
Posted on Apr 14, 2024
Advantages: The room size is good, the hygiene is very clean, there is a small balcony to dry clothes, the breakfast is delicious, the check-out front desk Yueyue service is in place, and the check-out speed Disadvantages: Check-in time is too long and the hotel elevator is a bit convoluted
Original TextTranslated by Google
Response from Property: Thank you for sharing your detailed review. I am sorry that this stay did not fully meet your expectations. Xiaoju will share every valuable suggestion you mentioned with the hotel management to discover the shortcomings in every detail, maintain the good aspects, and improve the shortcomings. Xiaoju always pursues to create a perfect stay experience for its guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.
Anonymous User
Guestroom (2 Beds)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The room is clean and tidy, the location is convenient, there is a subway entrance right outside, there are many hotels and shops around, and it is also very convenient to go to the surrounding attractions.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very happy to know from the message that Xiaoju has left a good impression on you. Before the guests check in, Xiaoju will check the room, clean the room and change the bed sheets. There are standardized service procedures for each step. Please feel free to check in. Thank you for your tolerance and understanding. Xiaoju will continue to provide good service and guest rooms. I believe that the guest will get a better stay experience next time. Xiaoju looks forward to your visit again and wish you a happy life!
Woniuyijiadelvxing
Parent-child Room
Stayed in Jan 2024
Family
30 review
4.7/5
Amazing
Posted on Jan 27, 2024
This is the first time I chose to stay at Orange Hotel. Although the location of this hotel is 20 meters away from a subway station, the surrounding environment is really not very good. The blue fence feels like an old community that is about to be demolished. However, after staying, the impression is still very good! Let me talk about a few very good points: 1. The hardware of the hotel room is good, including the whole house lighting controlled by Xiaodu smart speaker, electric curtains, and constant temperature toilet (non-smart toilet) 2. The TV screen projection design is very easy to use, which is convenient for mobile phone screen projection to watch movies and TV series. 3. The breakfast room is very good and the breakfast is also very good! There are many varieties, the soy milk is very good, and the noodles are average (all winter vegetables + a little bit of shredded pork) 4. The hot water for bathing is very good, the hot water comes quickly, and the water is very large and hot! 5. There is a book written by the founder Qi Qi in the room, which is worth reading! Areas for improvement: 1. The room has a little smell. Overall very satisfied, I will choose Orange Hotel next time!
Original TextTranslated by Google
6/20
Response from Property: Dear customer, hello! Thank you very much for sharing your stay experience with Xiaoju and giving us valuable comments and suggestions! Xiaoju has made improvements in time. We failed to leave you a perfect memory this time, and we look forward to making up for it next time. For the problems you mentioned about the breakfast sauce and the odor in the room, we have notified the managers of various departments, the restaurant has also conducted emergency training, and the housekeeping has also retrained the room preparation process. Xiaoju has been working hard and looks forward to your witnessing! I wish you all the best!
Haozimiaomiaojiao
Minimalist Time Double Bed Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Facilities: Complete facilities, smart toilet, TV are also very easy to use, breakfast is also quite diverse, very good. Hygiene: Clean, stayed for two days, and the second day was also cleaned. Environment: Good, close to the subway station, very convenient. Service: The front desk service attitude is very good, thank you very much for helping to upgrade the room and take the luggage.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Xiaoju and sharing your experience. Xiaoju will regularly maintain the rooms and other facilities, perfect every detail, to provide you with a perfect stay. All Xiaoju staff sincerely hope that you will choose Xiaoju again on your next trip, and we will be looking forward to your arrival.
Guest User
Parent-child Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The room has a ceiling shower with plenty of water. The breakfast is delicious, the service staff are very friendly, and the environment is good. The cleaning lady is also very friendly and the front desk is also very good. In short, I am very satisfied with the three nights I stayed here. The only drawback may be that it is very close to the viaduct, and you may hear some noise at night, but I don't care much because I sleep deeply. The best thing is that Line 5 is downstairs, and the subway is very convenient! If I come to Chengdu again, I will stay here again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Xiaoju and sharing your stay experience. I am glad that every aspect of Xiaoju has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what Xiaoju service staff has always pursued, and it will also become the driving force for Xiaoju to continue to work hard and make progress. I look forward to serving you next time!
Longbaobaodedajinmao
Moon Glow Double Bed Room
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Facilities: The hotel is on the top of a building, the lowest floor is on the fifth floor, and the high-rise area is about ten floors. The environment and facilities are OK. If you mind having a balcony on the building, it is not recommended to choose the fifth floor, you can choose a higher floor Environment: The environment is also very good, next to the subway Saiyuntai Station, less than two minutes from the subway Service: The service attitude is nothing to say, the oranges at the Orange Hotel are very good, and the orange candy is even more delicious Hygiene: The hygiene conditions are indeed OK, I choose Orange every time I go out🍊
Original TextTranslated by Google
Response from Property: Thank you for staying at Xiaojuzi! The pictures of Xiaojuzi are real, which makes people feel like they are not there. We attach great importance to your feedback. While we strive to create a first-class accommodation environment for guests, we also need to provide guests with considerate services. Your recognition and affirmation are the foundation of the hotel's survival and development. Xiaojuzi will not disappoint you and will continue to work hard. I hope you can see a brand new Xiaojuzi every time you come.
Taotaobai
Moon Glow Double Bed Room
Stayed in Feb 2024
Family
16 review
5.0/5
Outstanding
Posted on Feb 12, 2024
The experience was very good. I stayed here once before and renewed my reservation after returning from Jiuzhaigou. The location is super good, close to the city center, and the subway station is right at the door, which is very convenient! ! The smart voice control is also very convenient. The toilet is hot and it won’t be cold in winter. Because we drink a lot of water, the cleaning lady gave us more water, which is very considerate ❤️ The breakfast is also rich and delicious. I will recommend it to my friends and will book it next time I come to Chengdu!
Original TextTranslated by Google
Response from Property: Thank you for your visit. Your satisfaction is Xiaoju's greatest comfort and greatest reward. Xiaoju will work harder to do better! Continuous pursuit and continuous efforts are only to provide you with an unforgettable and wonderful experience and to serve you at all times. This is us! If you have any questions, you can contact Xiaoju at any time to help you. Xiaoju is always by your side.
Guest User
Moon Glow Double Bed Room
Stayed in Feb 2024
Business travelers
1 review
1.7/5
Posted on Feb 10, 2024
The overall feeling is average. The details are as follows: First of all, the location is convenient, just off Metro Line 5, and the front desk service is enthusiastic. The downside is that the room hardware is relatively poor. The glass of the window of room 1206 was broken, and it was in a shaky state. The hotel could actually let guests stay in such a serious problem. Then the door's safety lock buckle was broken. On the first day, it was locked and I had to violently unzip it and notify the front desk for repair. Finally, the hotel kept calling and texting to harass me, asking me to help Ctrip write a good review. This way of asking for good reviews is disgusting!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. The glass of room 1206 is three-layer soundproof glass. It has been checked before the sale. There are no safety hazards and it does not affect the normal stay. The anti-theft chain needs to be closed before opening the door according to the prompt. If the anti-theft chain is not closed and the door is opened directly, the anti-theft chain will protect the guests. Prevent outsiders from breaking through the anti-hotlink. When the anti-hotlink triggers the protection mechanism, you need to contact the front desk for processing. At the same time, I am sorry to learn that you did not have a perfect stay experience. Xiaoju hereby expresses its sincere apologies to you. Xiaoju has attached great importance to the problems you reflected. Xiaoju will also strengthen the training of employee services and skills. Please believe that Xiaoju has always been determined to make continuous corrections and progress. Your tolerance and trust will be the driving force for Xiaoju to keep moving forward! In addition, if you have any questions during your stay, you can contact the duty manager at any time. Xiaoju will do its best to solve the problem and provide services for you. Sincerely look forward to your stay again and wish you a happy life!