To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1193)
Positive reviews(1159)
Reviews with photos/video(274)
Easy to get around(242)
Close to metro(124)
Friendly front desk staff(118)
Delicious breakfast(70)
Elevator was OK(23)
Excellent afternoon tea(16)
Perfect for kids(12)
Awesome gym(12)
Negative reviews(34)
Guest User
Quiet Room (2 Beds)
Stayed in أكتوبر 2024
Couples
11 review
4.0/5
Very Good
Posted on 29 أكتوبر 2024
Good location , good price, friendly & helpful front desk. Amenities issue - loose usb charging point & water pressure not strong , take long time to finish shower.
Response from Property: Thank you for taking the time to provide us with such valuable feedback. We sincerely apologize for the issues you encountered with the water pressure and the room's electrical outlets. Your comfort is of utmost importance to us.We have immediately arranged for our engineering team to inspect and repair the water pressure system and all electrical facilities to ensure that such problems do not occur again. To make up for the inconvenience, we would like to offer you a room upgrade or a discount on your next stay with us.Once again, we apologize for any inconvenience caused and look forward to the opportunity to serve you better in the future.Best regards
JadeChong
Deluxe Queen Room
Stayed in أكتوبر 2024
Couples
11 review
5.0/5
Outstanding
Posted on 31 أكتوبر 2024
All the girls at the reception are very helpful and kind especially 乐悠 and xt. Thank you so much. The complimentary tea time was very well done too. I love everything in the hotel.
Response from Property: Thank you so much for taking the time to share such a detailed and glowing review of your recent stay at our hotel. We look forward to the pleasure of welcoming you back in the future and hope your next visit will be just as delightful, if not more. Until then, safe travels and best wishes from all of us!
Pe_te sg
Quiet Room (Double Bed)
Stayed in أبريل 2024
Couples
3 review
5.0/5
Outstanding
Posted on 8 مايو 2024
We have pleasant during our stay 3 night .check in and check out easy and smooth .receptionist staffs friendly and professionally attentive to service .the hotel reception counter at level 6 same with the room we stay .The lobby are spaces and cosy have seating area and this hotel have gym facilities for workout .
Room are superb spacious and modern decor concepts,room tidy and clean .the bed set are good quality given 2 pillow 2 set each soft ,bedsheet quilt cover are made good quality stuff .we feel comfortable, theair-conditioners are work well cool
Found out special in room the curtain open and close with switch operate. Provide body and hair shampoo dispenser generous. We like the shampoo make it smell like perfumes ,towel bath are good quality
And bathroom layout good and modern offering .compliment mini snack and candy in room really pleasant surprise the hotel gesture.all delicious. Overall experience really pleasant stay there .
Plus+ the room have long bench to put thing.beside other table .
the hotel located near tianfu square subway Station line 1 Blue walk to exist F tunnel turn left side staircase up .about 100meter reach .
Tip use Alipay app open Didi app inside you can type the address it will point the hotel show direction and you atlarge thescreen it show detail location surrounding . I use didi app move around writing in english.
Lastly like to thanks to all staff at reception that we met they are very helpful friendly and promptly service provider.
6/9
Response from Property: Thank you so much for taking the time to share such a detailed and glowing review of your recent stay at our hotel. We look forward to the pleasure of welcoming you back in the future and hope your next visit will be just as delightful, if not more. Until then, safe travels and best wishes from all of us!
Pawarisa
Quiet Room (Double Bed)
Stayed in أكتوبر 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on 25 أكتوبر 2024
Prime location. New hotel with full facilities. Love the laundry room. Nice staff especially the male staff who really try to translate chinese to english. It would be better if other staffs provide more assistance for english-speaking travelers.
Response from Property: Thank you so much for taking the time to share such a detailed and glowing review of your recent stay at our hotel. We look forward to the pleasure of welcoming you back in the future and hope your next visit will be just as delightful, if not more. Until then, safe travels and best wishes from all of us!
Guest User
Quiet Room (Double Bed)
Stayed in يونيو 2024
Family
4 review
4.5/5
Great
Posted on 22 يونيو 2024
Best hotel in chengdu for budget tour
Response from Property: Thank you so much for taking the time to share such a detailed and glowing review of your recent stay at our hotel. We look forward to the pleasure of welcoming you back in the future and hope your next visit will be just as delightful, if not more. Until then, safe travels and best wishes from all of us!
น้ำทิพย์
Cozy 2-bed Room
Stayed in فبراير 2024
Family
1 review
5.0/5
Outstanding
Posted on 27 فبراير 2024
Good location. Near subway, surounded by food and fashion stores which is located in the subway. Staff could speak better english conpared to the norm here. Clean rooms and hallways. Have gym and tea services and breakfast is very fullfilling. Has a laundry room. We're a family from Thailand and this hotel is a good deal for us. We'll definetly come back next time.
6/10
Response from Property: Dear guest,thank your comments,looking forward to your visit again ,wish you pleasant journey!
Avis Peh
Family Smart Room - With View Of Tianfu Square(Fridge)
Stayed in يونيو 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 13 يونيو 2024
Location of room is perfect, 3mins to metro station and walking distance to many attractions. The room is clean and the bed is very comfy, firm and beddings are very clean too. Glad that there was no smell of smoke in the room. Just to nite that the hotel is located in a building on the 6th floor, so you will need to take the lift up to the lobby. Overall good stay !
Response from Property: Dear guest, thank you very much for your perfect review of our hotel! We are deeply honored to be a part of your wonderful journey. Your affirmation is the best encouragement to our team and the source of motivation for us to continuously improve our service quality. We promise to continue to provide more excellent services and a comfortable environment, and look forward to having the opportunity to serve you again in the near future and create more beautiful memories! I wish you happiness every day~
Guest User
Quiet Room (Double Bed)
Stayed in يونيو 2024
Couples
1 review
5.0/5
Outstanding
Posted on 7 يونيو 2024
Strategic location, clean and affordable price! Worth to stay especially for budget travelers. Friendly and hospitable staffs which you will never have chance to complain about this hotel (LOL) Sometimes they provide refreshment (without additional charges)to those guest who early check out. Highly recommended 👍🏻
Response from Property: Dear guest, thank you very much for your perfect review of our hotel! We are deeply honored to be a part of your wonderful journey. Your affirmation is the best encouragement to our team and the source of motivation for us to continuously improve our service quality. We promise to continue to provide more excellent services and a comfortable environment, and look forward to having the opportunity to serve you again in the near future and create more beautiful memories! I wish you happiness every day~
Guest User
Quiet Room (Double Bed)
Stayed in مايو 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on 27 أغسطس 2024
Great hotel, huge room, friendly staff. Easy to find in a central location. It was a great experience overall.
Response from Property: Thank you so much for taking the time to share such a detailed and glowing review of your recent stay at our hotel. We look forward to the pleasure of welcoming you back in the future and hope your next visit will be just as delightful, if not more. Until then, safe travels and best wishes from all of us!
Guest User
Quiet Room (2 Beds)
Stayed in أكتوبر 2023
Couples
29 review
4.0/5
Very Good
Posted on 17 أكتوبر 2023
Hotel is new and the stuff is very helpful. The reception was very kind to give us package breakfast.
Response from Property: Thank you for your affirmation and appreciation of the hotel. Have a pleasant journey and welcome to your next visit
Joey
Cozy 2-bed Room
Stayed in فبراير 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on 1 مارس 2024
My room was next to the Main Street so it’s was noisy. If you are light sleeper make sure you request the room that facing the small alley way.
Response from Property: Dear guest,thank your comments,looking forward to your visit again ,wish you pleasant journey!
nature lover fr sg
Lu Xiao Double Bed Room (Full House Smart Home System, Fridge, Rain Shower)
Stayed in أكتوبر 2023
Solo travelers
18 review
4.5/5
Great
Posted on 17 يناير 2024
Great location. Staff helpful. Breakfast has generous variety. The breakfast restaurant is spacious and ambience good.
Response from Property: Dear guest,thank your comments,looking forward to your visit again ,wish you pleasant journey!
Guest User
Quiet Room (2 Beds)
Stayed in أكتوبر 2023
Family
5 review
4.5/5
Great
Posted on 19 أكتوبر 2023
The location was hard to find. The entrance is on a small alley and no signs (especially in englisch) so it took us a bit to find it. It's located on the 6th floor. Rooms and reception are newly renovated, breakfast was good.
Response from Property: Thank you for your affirmation and appreciation of the hotel. Have a pleasant journey and welcome to your next visit
Ana
Quiet Room (2 Beds)
Stayed in أكتوبر 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on 27 أكتوبر 2023
Stuff is excellent, location couldnt be better.
Rooms are new and very clean. Plus is that you have washing maschine.
Response from Property: Thank you for your affirmation and appreciation of the hotel. Have a pleasant journey and welcome to your next visit
Guest User
Quiet Room (2 Beds)
Stayed in مارس 2024
Travel with friends
1 review
4.5/5
Great
Posted on 23 مارس 2024
Great location just in front of in Tianfu Square.
Response from Property: We are absolutely delighted to hear that you enjoyed our hotel`s prime location!Thank you for gennerously bestowing upon us a golwing 4.5-star rating.We look foeward to the pleasure of welcoming you back to our hotel in the near future,where we aim to create more cherished memories for you!