Yinmo Hotel

Yinmo Hotel Reviews

Yinmo Hotel

No.588 Xiehe Lower Street, Shuangliu District, Chengdu, Sichuan, ChinaView Hotel Details
Yinmo Hotel
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Yinmo Hotel Guest Reviews

4.6/5
Very Good
655 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(655)
Positive reviews(617)
Reviews with photos/video(132)
Friendly front desk staff(121)
Easy to get around(82)
Classy environment(76)
Delicious breakfast(58)
Large rooms(52)
Close to metro(40)
Well decorated(33)
Well designed(32)
Negative reviews(38)
Guest User
Superior Queen Room
Stayed in Sep 2024
Family
1 review
1.0/5
Posted on Oct 30, 2024
Not recommended Toilet has water leaking . Room is noisy because of the floor . Too many staircase to walk even to the room in 4th floor .
Response from Property: Dear customer: Hello! Please accept the sincerest greetings from yinmo Hotel. We deeply apologize for the situation you encountered during your stay at the hotel. The engineer has dealt with the bathroom leak issue you mentioned. There are indeed floor noise issues in certain areas, which have been reported to the engineering personnel and will be resolved as soon as possible. The hotel has a dedicated elevator that can directly take you to your floor. The hotel highly values your valuable suggestions and we apologize once again for your bad experience. The hotel deeply regrets this. If you come here next time, we hope you can stay at this hotel again and give us a better opportunity to serve you. Looking forward to visiting again!
Nobi 罗璧
Standard Queen Room
Stayed in Dec 2023
Couples
27 review
4.2/5
Very Good
Posted on Jan 31, 2024
This was my second time book this hotel. honest review i like their room. its cheap and room so big. location not bad, service not bad too. that's why i book it again. why i book this because low budget best place for stay. and relax.
Response from Property: Dear guests: Hello! Thank you for taking precious time to make sincere comments on us. I'm sorry that I didn't get your five-star praise. Service and hygiene have always been what we have been working hard to do. We hope that every guest can enjoy it at home and bring you a trace of warmth on the journey. It is our greatest pursuit and goal. I'm looking forward to "meeting" you again! ( *^__^*) Hehe...
Guest User
Standard 2-bed Room
Stayed in Sep 2022
Travel with friends
37 review
5.0/5
Outstanding
Posted on Oct 15, 2022
great location close to the airport, delicious breakfast, big room, big bed, luxurious restaurant with discounts, good choice to visit Chengdu and stay here
Response from Property: Dear "Hermit": Hello! "Momo" meets you unexpectedly, and works harder because of your affirmation. Satisfaction is only the starting point, surprise and emotion is the pursuit of "Momo". A journey of a thousand miles begins with a single step. Very happy with the "hermit"When you meet, it is enough to know yourself in life, and "Momo" feels extremely happy~ Hidden Mo Hotel is a mid-to-high-end immersive resort hotel brand under Dongcheng Group, and is committed to integrating the core values of "integration, exploration, and memory" throughout hotel productsDesign and service concept, let customers feel the unique experience of "living elsewhere".
Guest User
Standard Queen Room
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 27, 2023
Very good.
Response from Property: 尊敬的隱士： 您好！看到您的認可，希望這個美麗城市和熱情的隱沫酒店人能給您留下一段美好的回憶。期待您下次光臨，祝一切順利~！
Guest User
Standard Queen Room
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 12, 2024
A hotel worth recommending, likes the breakfast, likes the room, likes the transportation, likes the room hygiene, in summary it is worth recommending to stay.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are delighted to see your comments. Service and hygiene have always been our persistent efforts. We hope that every guest staying in our hotel can feel at home. Bringing you a little warmth during your journey is our greatest pursuit and goal. We are looking forward to meeting you again! (*^__^*) Hehehe...
Guest User
Standard Queen Room
Stayed in Mar 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The facilities are complete and well-equipped. The environment is elegant and pleasant. The service attitude is very good, and they can understand and provide help in time. The surrounding supporting facilities are complete, the room is quiet, and it is not far from the aquarium. The shower area is large. You can take a shower!
Original TextTranslated by Google
Response from Property: Hello! Seeing your comment, the long-silent flowers finally got bathed in these sunshine-like words. It must be our fate to meet you. We are also persisting and not forgetting our original intention. Please come and visit us often. We look forward to meeting you next time.
Guest User
Standard Queen Room
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
j d l Facilities: The room is a newly opened hotel. The room is relatively large. The front desk guy Xiao Qiu is very enthusiastic. If there is any problem, it will be solved immediately. Very good stay experience
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am so excited to see your simple yet profound praise, and you recognize our service so much! We at the hotel strive to provide the most considerate and meticulous service for each of you, and bring you a super value experience. Yinmo Hotel is a young and vibrant hotel, showing you the unique charm of Dongcheng Hotel with a simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
Standard Queen Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The room is very big. The front desk sent snacks, which was very considerate. The service was very thoughtful. They also helped to upgrade the room type. The restaurant is also very large and has a lot of dishes.
Original TextTranslated by Google
Response from Property: Hello! I am so excited to see your simple yet profound praise, and you recognize our service so much! We at the hotel strive to provide the most considerate and meticulous service for everyone, and bring you a super value experience. Yinmo Hotel is a young and vibrant hotel, showing you the unique charm of Dongcheng Hotel with a simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
Standard 2-bed Room
Stayed in Feb 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The restaurant is very big. The hotel accommodation environment is also very good. The dishes are also very rich. The front desk staff is very professional. The housekeeping lady also provides good service when you need something. The front desk also gave a small gift for check-in.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Seeing your comment, the long-silent flowers finally got bathed in these sunshine-like words. It must be our fate to meet you. We are also insisting and not forgetting our original intention. Please come and visit us often. We look forward to meeting you next time.
Guest User
Standard Queen Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The room was very comfortable. The front desk also gave a small gift. The hygiene was also good. The room lady gave things very considerately. Overall, it was a good choice for travel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Standard Queen Room
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The front desk service is very good. There are many small commodities. The room service is also good. It is the first choice for business trips.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly.
Anonymous User
Standard Queen Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The room is clean and tidy. It is very close to the subway station, which is very convenient. The staff also helped to upgrade the room and sent breakfast, which was very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Every time we see guests highly praise our service, we think about how to turn your satisfaction into a surprise, because this is the service standard we are constantly pursuing. With our sincere service, let you enjoy a better experience, let's meet again next time~
Guest User
Standard Queen Room
Stayed in Feb 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The room is clean and tidy, convenient for travel, good service attitude, good hygiene, there is McDonald's downstairs, it is convenient for eating and traveling, I will stay here next time if I have the chance
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am really happy to see your 5-point praise. Thank you for your review. Your support is the greatest encouragement to us. We will definitely keep working hard and look forward to your coming.
Yunzhongyueshaitaiyang
Standard Queen Room
Stayed in Feb 2024
Business travelers
10 review
4.5/5
Great
Posted on Mar 7, 2024
The indoor area is good and the decoration is relatively simple. The bathroom is large and bright, which feels a bit luxurious compared to the proportion of the room. The toiletries are all available. The only downside is that the entrance and exit of the underground parking lot is too narrow.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your detailed review and sharing. We are sorry that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe that you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Guest User
3D Sleep-Enhancing Double Bed Room
Stayed in Nov 2023
Other
3 review
1.5/5
Posted on Dec 31, 2023
It can be said that it was a very bad experience to stay in the hotel. The picture shows a long transparent glass facing outwards behind the washbasin. How can guests wash conveniently? There is no cloth to cover it. . . . I didn't see a toilet cover in the bathroom. . Regarding mineral water, I asked for four bottles for the first time. The waitress didn't say it would be charged in the afternoon. In the evening, the male waiter said that there would be no charge for four bottles including the two bottles in the room, and all the bottles above would be charged. No objection, agree. The room aunt also waited and waited to send it over, scanned the code, and signed to prove that you bought water. I don't know what it means. After closing all the glass at night, it was still noisy, no sound insulation at all, and the air conditioner tried the hot and cold air. The quilt was not breathable, and it was still too hot to rest well all night.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間給您帶來不好的體驗，您的建議酒店非常重視，已聯繫相關部門整改。同時，您提到的簽字流程我們會加強對酒店員工培訓，爭取給您帶來更好的服務，請相信我們想為客人做得更多。隱沫酒店歡迎您再次入住！