Secrets St. Lucia
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Choc

Secrets St. Lucia

No.1 of 4-star Select Hotels in Castries
Choc Bay, Choc, Castries, Saint Lucia
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Located in Gros Islet, Secrets St. Lucia Resort & Spa All Inclusive Adults Only is by the sea, within a 10-minute drive of Castries Central Market and St. Lucia Town Hall. This all-inclusive property is 3.1 mi (5.1 km) from Saint Lucia National Archives and 3.4 mi (5.4 km) from Reduit Beach.Show More
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hotel overview picture
Amenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Skiing
Horse Riding
All Amenities
Property Description
Located in Gros Islet, Secrets St. Lucia Resort & Spa All Inclusive Adults Only is by the sea, within a 10-minute drive of Castries Central Market and St. Lucia Town Hall. This all-inclusive property is 3.1 mi (5.1 km) from Saint Lucia National Archives and 3.4 mi (5.4 km) from Reduit Beach.
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4/5
Very Good
Cleanliness4.0
Amenities4.0
Location4.0
Service4.0
All 41 Reviews
Surroundings
Airport: George F. L. Charles Airport
(4.6 km)
Airport: Hewanorra International Airport
(58.1 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Preferred Club Superior Ocean Front Plunge Pool King
3

Preferred Club Superior Ocean Front Plunge Pool King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Deluxe Swim Out Double
3

Deluxe Swim Out Double

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Superior Oceanfront King Room
3

Superior Oceanfront King Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Preferred Club Master Suite Ocean Front King
5

Preferred Club Master Suite Ocean Front King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Deluxe Swim Out King
3

Deluxe Swim Out King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Preferred Club Superior Ocean View King
3

Preferred Club Superior Ocean View King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Deluxe King Room with Tropical View
6

Deluxe King Room with Tropical View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Deluxe Double Room With Partial Ocean View
3

Deluxe Double Room With Partial Ocean View

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Preferred Club Master Suite Tropical View King
4

Preferred Club Master Suite Tropical View King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Preferred Club Presidential Suite King
7

Preferred Club Presidential Suite King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
TV
Electric fan
Toothbrushes
Room Details
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Deluxe King Room With Partial Ocean View
4

Deluxe King Room With Partial Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Preferred Club Superior Swim Out King
3

Preferred Club Superior Swim Out King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Preferred Club Superior Ocean Front Plunge Pool Double
4

Preferred Club Superior Ocean Front Plunge Pool Double

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Preferred Club Imperial Suite Swim Out King
4

Preferred Club Imperial Suite Swim Out King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Preferred Club Master Suite Swim Out King
4

Preferred Club Master Suite Swim Out King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Preferred Club Master Suite Ocean View King
5

Preferred Club Master Suite Ocean View King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Preferred Club Bungalow Suite Ocean Front Swim Out King
8

Preferred Club Bungalow Suite Ocean Front Swim Out King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Deluxe King Room With Ocean View
4

Deluxe King Room With Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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Guest Reviews

4/5
Very Good
41 reviews
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Average for similar properties in Choc
Most Mentioned
f‍a‍n‍g‍f‍e‍e‍l‍i‍n‍g
November 17, 2022
Among the Caribbean hotels, the few guests are most satisfied with the hotel. The service is very good. Every service staff is polite and well-behaved, which makes people feel like a spring breeze. Praise! The environment and meals are also great.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2024
amazing week, could have stayed longer. You must see for yourself. Food was excellent, staff are so friendly, drinks well mixed. Nelva at front desk was super , helpful. Gina, Mikela, Andy, Chef Renee. Everyone is super friendly and made our stay so warm. Staff go out of their way to make you comfortable. You must book Joys adventures and the horseback ride was a lot of fun. We met so many people from around the world. We did not book the Tram tour but our neighbors said it was amazing going through the rainforest
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 25, 2024
We stayed at St. James club February of 2022. I’ll start with the bad. Poor housekeeping! House keepers only came one time in the eight days we stayed. We had to use dirty towels. We called to get new towels. They put new towels on our bed and never took all the old ones. Our bathroom window did not close or lock. This is a safety issue. Our balcony door did not close or lock. Food was okay at best. 90 percent of the employees acted like we were an inconvenience. The entire place was very outdated. Spotty WiFi. The good: The upper pool had gorgeous views. The Joy tour boat tour is a must. The guys were awesome. The water sports here were fun. Nightly entertainment was fun. Overall property was nice. This entire place needs to be demolished and rebuilt with modern technology. It was so outdated. All new employees would be nice as well.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 23, 2023
Me and my partner stayed at this hotel paid a lot of money to be there. Upon arrival I was greeted with a receptionist who treated us like we was something on the bottom of her shoe. But most importantly the DUTY manager, not the manager Alvin Charles was by far the worst human being I have ever encountered. I have travelled a lot of the Caribbean and everyone is lovely this one man has made me never want to go back to St Lucia. Absolutely no manners no respect and absolutely no customer service. An all round terrible person. This hotel had double booked our room and kicked us out the hotel. We was forced to leave by force all the while my partner was having multiple panic attack’s. Alvin Charles stood over her tapping his watch telling us we had 20 minutes to pack all of our stuff and leave immediately. With around 4 security staff. I can’t explain how awful out experience was in words. All I can recommend is that no one stays here. Especially the fact that Alvin Charles works here. What a disgrace. Do however stay at the windjammer where we stayed and also tiu kaye amazing places and lovely staff. St James club is an awful place with awful staff stay away. They will not think twice about taking your money like they did mine.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2023
Won a trip from work. The pool areas and staff are awesome, rooms were great. The only issue I had was there are many food options after certain times of the day. They also have just a small gift shop. They definitely need more options.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 17, 2023
The staff were amazing and would always go out of their way to help. Some of the rooms were a bit dated but they were renovating. We saw another section which had great modern rooms; they gave us a room to shower after we had checked out which was so hospitable. The only slight negative was that the food got a tad repetitive during our 10 day stay. We did do a trip with Joy Travels through the hotel and it was Fantastic!!!! One of the best days of our trip. They took care of us and seeing the other sights
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2023
A beautiful resort located on a beautiful beach, with some great rooms. I was impressed with what was supposed to be a partial ocean view, ours was a full view and the room was clean and large. The staff on the resort were all very open and friendly, the front desk staff not so much. The resort is changing over to a Secrets and the management staff in place are terrible. Restaurants were being cancelled after bookings were made, activities that were available one week were cancelled the next, such as pickleball and yoga. Staff were leaving, food was often cold and only 2 restaurants were kept open each day. When you go to southern Carribean islands you expect some good rums, St. Lucia has some excellent rums, Bounty, but this resort uses alcohol from Mr. Boston. How crazy is it to ship in rums when it is made in country. unfathomable. If this is the way a Secrets will be run then I won't be going to one any time soon.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2023
We arrived late March a family of six adults for two weeks in a beachfront room, check in was smooth and efficient and room was lovely and spacious/clean on the second floor with an amazing view! We ate in all restaurants and have no complaints with our firm favourite being Morgan’s pier. Service was slow at times but that’s a management (staffing) issue and sometimes expected in the Caribbean from past experience. The majority off the staff were an absolute joy to be around and a big shout out to all the breakfast servers/Kennedy Gardner/Genevieve pool service/Giselle tennis coach/Dwaine on cocktails/Nicholas sunset bar/Harold Jacaranda/Bob on water sports and finally Samanfer the star of the show for bringing the energy and laughter every day! The coffee shop was great,The joy boat cruise is a must! We did notice things beginning to change during our 2nd week in terms of what was on offer due to the imminent closure which to me shows poor management on their behalf! (Guests are guests) All in all the beautiful resort and the staff mentioned above made the holiday so special and we wish them all the best in the future!! The new management would be foolish to let these guys go, they are your biggest asset!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 13, 2023
My family had a short Easter stay at St. James. It was our first time here and it was well worth it. We landed in the George F.L. Charles Airport (the older/regional airport) and the hotel was around a ten minute drive from same so it was primely located for us. If you are travelling from Hewanorra International Airport however, you are looking at over an hour drive to get to the hotel. Nonetheless, we found that the food was generally lovely, great variety of foods and we appreciated the local fruits (mangoes/bananas) and food (salt fish/breadfruit/green fig) that were served. Shout out to Bob/Alph at the water sports area, both of whom were also friendly and accommodating in addition to Thomasia and Hermanda for their hospitality at the Palms restaurant/cafe. Our room was also close to all amenities and from the looks of it, the bathroom and flooring were updated. We had no problems with the air conditioning/hot water. The beach is amazing, always calm, albeit not your typical white sand beach, the water was always refreshing. The cons I would say involved; a long wait time in particular at the seafood restaurant (which had the best food in my opinion), we found that the service at the bar was sub-par with unfriendly bartenders, front desk could also be friendlier, the Grill shack (my word)...the food was burnt (many times that we tried it) and the reception was always unfriendly there. Notwithstanding, better management/staffing, more restaurants opening on a nightly basis to ease the wait times, greater variety of food options available during the day (between breakfast - lunch and then again between lunch-dinner), together with a better variety of drinks at the bar would make this hotel close to perfection. We still look forward to returning once re-opened.

Services & Amenities

Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children are not permitted to stay in this room type.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeAmerican
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$350.00 (approx. CAD 502.75) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 1990
  • Number of Rooms: 353
Located in Gros Islet, Secrets St. Lucia Resort & Spa All Inclusive Adults Only is by the sea, within a 10-minute drive of Castries Central Market and St. Lucia Town Hall. This all-inclusive property is 3.1 mi (5.1 km) from Saint Lucia National Archives and 3.4 mi (5.4 km) from Reduit Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Morgan's Pier Restaurant, one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 7 bars/lounges.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Gros Islet? This property has 1859 square feet (173 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 355 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies or patios. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Frequently Asked Questions

Does Secrets St. Lucia have breakfast?

Yes, Secrets St. Lucia have the high-rated breakfast including: American.

What times are Secrets St. Lucia check-in and check-out?

Secrets St. Lucia check-in time is 15:00 and the check-out time is 12:00.

What are amenities in Secrets St. Lucia?

Secrets St. Lucia amenities including .

What is Secrets St. Lucia cancellation policy?

The cancellation policy for Secrets St. Lucia varies depending on the type of room and booking conditions.

How much does it cost to stay at Secrets St. Lucia?

Prices at Secrets St. Lucia change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Secrets St. Lucia?

The closest airport is George F. L. Charles Airport, and it is about 7 mins from hotel by car (4.6 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Secrets St. Lucia nearby landmarks?

Secrets St. Lucia locates at the center of Choc. The nearby landmarks include Choc Bay, and it is 420m from your search (straight-line distance).

About This Property

Nearest AirportGeorge F. L. Charles Airport
Distance to Airport4.58KM
Average Price FromCAD3350
Hotel Star Rating4