Guest User
April 13, 2023
My family had a short Easter stay at St. James. It was our first time here and it was well worth it. We landed in the George F.L. Charles Airport (the older/regional airport) and the hotel was around a ten minute drive from same so it was primely located for us. If you are travelling from Hewanorra International Airport however, you are looking at over an hour drive to get to the hotel. Nonetheless, we found that the food was generally lovely, great variety of foods and we appreciated the local fruits (mangoes/bananas) and food (salt fish/breadfruit/green fig) that were served. Shout out to Bob/Alph at the water sports area, both of whom were also friendly and accommodating in addition to Thomasia and Hermanda for their hospitality at the Palms restaurant/cafe. Our room was also close to all amenities and from the looks of it, the bathroom and flooring were updated. We had no problems with the air conditioning/hot water. The beach is amazing, always calm, albeit not your typical white sand beach, the water was always refreshing. The cons I would say involved; a long wait time in particular at the seafood restaurant (which had the best food in my opinion), we found that the service at the bar was sub-par with unfriendly bartenders, front desk could also be friendlier, the Grill shack (my word)...the food was burnt (many times that we tried it) and the reception was always unfriendly there. Notwithstanding, better management/staffing, more restaurants opening on a nightly basis to ease the wait times, greater variety of food options available during the day (between breakfast - lunch and then again between lunch-dinner), together with a better variety of drinks at the bar would make this hotel close to perfection. We still look forward to returning once re-opened.