Ashford Motor Lodge

Ashford Motor Lodge Reviews

Ashford Motor Lodge

35 Papanui Road, Merivale, Christchurch, Canterbury, 8014, New ZealandView Hotel Details
Ashford Motor Lodge
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Ashford Motor Lodge Guest Reviews

4.3/5
Very Good
16 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(16)
Positive reviews(15)
Reviews with photos/video(3)
Negative reviews(1)
Chalinee Samutphong
Superior Studio
Stayed in Jan 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Wide room, clean and convenient to travel. Nice staff. I will go back again.
Response from Property: Hi, Thank you for your review we are glad that you enjoyed your stay with us and hope to welcome you again in the future.
Guest User
Two-Bedroom Apartment
Stayed in May 2024
Family
16 review
5.0/5
Outstanding
Posted on Jul 19, 2024
A very clean and hygienic hotel. The family room is very suitable for a family trip.
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Response from Property: Hi thank you for your positive feedback we are glad that you enjoyed your stay with us.
Anonymous User
Two-Bedroom Apartment
Stayed in Sep 2023
Family
24 review
5.0/5
Outstanding
Posted on Sep 13, 2023
I stayed in a two-bedroom room. The overall room was spacious and comfortable, and it was very clean. The bed was comfortable and I slept well! If I have the chance, I will stay there again. The location is also very good. You can walk to the park to enjoy the flowers.
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Response from Property: Thank you for your review we appreciate the feedback and are glad that you enjoyed your stay with us.
Guest User
One-Bedroom Apartment
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The room is clean and tidy, the area is large enough, and you can cook, which is good
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Response from Property: Thank you for your positive feedback we are glad that you enjoyed your stay with us and your time in Christchurch.
Guest User
One-Bedroom Apartment
Stayed in Jun 2024
Family
64 review
4.0/5
Very Good
Posted on Jul 25, 2024
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Response from Property: Hi thank you for your positive feedback we are glad that you enjoyed your stay with us.
Catriona C
Stayed in Jan 2024
Solo travelers
1.0/5
Posted on Jan 7, 2024
I have stayed here quite a few times before and have been very happy but after this experience NEVER AGAIN!!! There was a misunderstanding with payment a couple of hours before I got to Ashford Motor Lodge that was handled very badly by the receptionist/manager. They made me feel like a criminal and the manager ended up shouting at me that if I didn’t like it I could leave. I was really shocked and embarrassed by her behaviour. I had nowhere else to go at such short notice and I didn’t want to lose the money I had already paid so decided to stay. During my 3 nights there I received no apology from her for her behaviour. This is really no way to treat paying customers! However I decided not to allow her mean spirit to ruin my stay and really enjoyed visiting Christchurch. I will visit again but I definitely won’t be staying at the Ashford Motor Lodge!
Response from Property: Hi Catriona, We are sorry that you are disappointed but appreciate your feedback. Please be advised that our policy is that if you are arriving after 8pm you need to pay before arrival so as your card was declined we rung to get an alternative form of payment for your stay. Our policy on this has changed recently as we have had some not so honest people take advantage of our late arrival policy and decide its ok to stay and not pay for their room. I am glad you enjoyed our beautiful city.
monikatS854OC
Stayed in Dec 2023
Family
5.0/5
Outstanding
Posted on Dec 18, 2023
Stayed there with family (2 adults + 3 kids). The apartment was se ton two levels, which was absolutely perfect - kids at the top floor (just up the stairs with a curtains as a wall). Specious with decent size lounge to relax , and small kitchen. We only had breakfast there and it was great with everything you need for it. Walking distance from a city centre (yes, even with kids it was not far at all), and nearby Hagley Park was great for a morning run. There are laundry facilities, bit dated, but again - did the job. Unfortunately kids didn't get to use the pool as it was closed (had cover on), but again - it wasn't a big deal for us as got other stuff planned anyway. Would highly recommend it!
Response from Property: Hello monikatS854OC, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 17, 2023
This motor lodge was great value (114NS$/£60 per night). The room was really big, lots of space for all our luggage, it was clean and well stocked. There is a small kitchenette which we only used for having cold breakfast/tea. The bathroom was big and clean with a good strong, hot shower. The staff were really friendly and helpful- there was space in the reception for us to leave luggage in the morning while we were waiting to be picked up. It is close to restaurants and supermarkets. We got there easily by bus from the airport. We only stayed one night before picking up a campervan but I would definitly stay again if I was in Christchurch.
Response from Property: Hello deckchair26, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 23, 2023
A fantastic place to stay. We stayed for 4 nighs over easter. The pwners are friendly and accommodating. The motel is clean, fresh and has everything we needed and more. Close to all amenities too. I highly recommend Ashford Motor Lodge Christchurch as an accommodation destination for small and big groups. Thank you for having us. Aroha
Response from Property: Kia Ora, Thanks for the review it was a pleasure to host you and your family over the long weekend. We hope to welcome you again in the future.
Guest User
Stayed in Apr 2023
Couples
4.0/5
Very Good
Posted on Apr 10, 2023
This unit was modern, clean and tidy. Service was excellent however bedroom was too cramped. There was a double bed and a single bed crammed into one room. No room to walk comfortably in between or through between bed and door. No room for bedside tables. Bit of a risk if you needed to get out in a hurry. Would have been much better with just a good size bed, e.g king.
Response from Property: Thank you for your review we appreciate the feedback and will look into your concerns.
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 9, 2023
Absolitely amazing accommodation. We stayed there as a bog family. The rooms were spacicious, clean and comfortable. I recommend you stay at Ashfors motor Lodge Christchurch on your next trip. The owners were qccommodatong and the amenities fabulous.
Response from Property: Thanks for the great review we are glad that you enjoyed your stay with us, it was a pleasure to host your family and hope to welcome you again in the future.
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 15, 2023
Awesome place to stay. Friendly checkin and had everything we needed. Great location by Hagley Park. Kids loved the pool. Right by the road but noise wasn't too bad but room shook when buses/trucks raced past!
Response from Property: Thanks for the awesome review we are glad that you enjoyed your stay with us. Unfortunately a lot of Christchurch shakes now when the trucks and busses pass by since the earthquakes hope this was not too troublesome for you.
Guest User
Stayed in Dec 2022
Couples
4.0/5
Very Good
Posted on Dec 12, 2022
A very good clean, large motel room that is within walking distance to Christchurch. Has a good size kitchenette and a comfortable bed. Close to restaurants, shops & botanic gardens. On a main road but little noise evident & has onsite parking. Highly recommended.
Response from Property: Thanks kevincon3 We really appreciate you taking the time to write a review for Ashford Motor Lodge and pleased you enjoyed your stay. We look forward to welcoming you again in the future. Kind Regards, Shelley
Guest User
Stayed in Jul 2022
Business travelers
5.0/5
Outstanding
Posted on Jul 19, 2022
We chose it because it was Pet Friendly. Very warm welcome. After a long drive on a cold winter's day, we arrived to a wonderfully warm and spotlessly clean room. Bed was very comfortable. Will definitely revisit.
Response from Property: Thank you for the amazing review it is most appreciated and we look forward to welcoming you to stay again in the future.