Hilton Hangzhou Qiandao Lake Resort Reviews

We had a holiday with my family, everything is at the highest level! Great view, clean rooms, delicious breakfast and many different entertainments! Very friendly staff, and especially we want to thank the employee MAKSIM, very friendly, always ready to help, pleasant interlocutor. The rest was great, we will advise the hotel to our friends and we will definitely return again 👍

Nice stayed, will book again for vacation in family.nice service. Has to improve dinner buffet

I strongly recommend you experience a stay at Hilton Hangzhou Qiandaohu. It was one of the most comfortable stays ever. Maksim, one of the hotel employees, helped us from the start to the end. As a Korean, traveling in China is extremely difficult because of the language barrier. Although, I speak English, most of the Chinese do not. But, Maksim was able to speak 4 languages fluently; Korean, English, Russian and Chinese. He was happy to answer any questions regardless of time. So, if you are a foreigner considering a visit to Qiandaohu, Hilton is the place, and find Maksim when you do so. The hotel upgraded my room when I got there and prepared a nice welcoming fruit in the room. The hotel has a lot of fun activities, and nice restaurants. My girlfriend and I had an unforgettable memories here.

Very nice place.. hotel service super deluxe.. Planning to repeat trip again

I had an excellent stay. Maksim, the host, made our experience memorable and amazing 🤩.He ensured we were comfortable throughout our visit😊. I'm looking forward to coming back again.

Sadly, the outside pools were closed. It's late May and the weather was 90F. They gave a nice lake view upgrade but some of the rooms had a musty smell and one smelled like someone had an accident. They gave some choices and found one. Mia gave exceptional service as well as the housekeeping on my wing. There was one at the beginning as we looked at some rooms that was curt. She didn't want to open a door for us. All in all it was a nice place to be at. They also have a tour company operating on-site and I booked the boat ride to see the lake. This was worth it.

It is lucky to have the lakeview double bed room. The view from the window is fantastic, food is superior, the service is good, especially the tour advisor, Candy had helped us to find the best activities which were suitable for us during our short stay. Thanks all and will be back in future.

This was our second time staying at Hilton Qiandao Lake, and again it was a very pleasant stay. It was a perfect stay for a relaxing weekend with good food, a lovely outdoor pool and good fun at the water sports.

The hotel is amazing, multiple choice of pools, the bbq restaurant is very nice. The mountain and lake view is breathtaking. Will definetely come back soon

100% it’s was really great

Great location - short scenic drive to train station. Great spot on lake. Also close to some other Chinese restaurants etc if you want to leave the resort. Good service. Clean. Excellent amenities, extensive water activities at reasonable price - even my 2 year old gave several a go. Indoor and outdoor play facilities. Indoor and outdoor pool if you visit during summer. New kids playground being built. Volleyball pitch that doubles up as a sandpit for kids. Childrens scheduled activities everyday of the week. Little train or bikes available to go around resort. Beautiful grounds. Well placed loungers. Lots of outdoor seating at restaurants. Cheap Qiandao beer. Little hike up mountain available. Live music in evening. Not very expensive, but not very good dinner buffet. I would mark them down for the room. The room was fairly expensive for the lake view but actually it was right by a main road and all we could hear was traffic and road works when we sat out there to enjoy the view - not AT ALL what we had pictured. If you are placed in middle of hotel it would be fine, but we were very disappointed by this. We had to keep the door closed.

Lovely hotel! I regret not getting the lake view and I was sad to see the outdoor pool was not available. Otherwise amazing and I will be back!!

The room was great as was the view. The facilities that were open were clean and lovely. The pool was great and most of the staff were friendly. The boat trip from the hotel was nice, great boat, very comfortable (no toilet though so be prepared).FRONT DESK STAFF gavin SERVICE IS GREAT AND NICE.

Best lake view and awesome breakfirst.